Both times we went we were treated very well. staff and manager were welcoming understood our needs immediately and showed us the best product that would meet our needs. They informed us on... Ver más
La empresa ha respondido
Unit E Chelmer Village Retail Park, CM2 6XE Chelmsford, Essex, GB
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Both times we went we were treated very well. staff and manager were welcoming understood our needs immediately and showed us the best product that would meet our needs. They informed us on... Ver más
La empresa ha respondido
The lady at Chelmer Village that served my elderly parents with an electric bed was an absolute star! So helpful and caring, she took her time explaining and demonstrating the beds to them, I visited... Ver más
Assistant asked if I needed help. Which was a good start. I said exactly what I was looking for. He showed me all the options including your own brand goods which were exactly what I needed for a spa... Ver más
Angela was very helpful and patient, and explained everything we needed to understand very clearly. She gave clear directions in the store and also opened the door to us when we came out of the lift.... Ver más
Escrito por la empresa
Unit E Chelmer Village Retail Park, CM2 6XE, Chelmsford, Essex, Reino Unido
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When I visited in-store, Angela in the Chelmsford branch was very helpful and showed us round suitable beds for our needs and gave us lots of useful advice to help me choose the right matress and bed for my daughter.
When I ordered online.
The virtual (but real life assistant) helped show me which colour bed and headboard would match as impossible to tell online.
Very useful and good to speak to someone in a shop not a robot/chat bot!
Thank you
Polite and courteous sales assistant who was knowledgeable and efficient.
Customer Service Advisor, Demi, was extremely helpful, knowledgeable on products and gave us time to make a decision. Thank you
Someone came to help us straight away as we walked in. Showed us what we were asking for, from top to bottom price range. Allowed us to have time to discuss what we wanted and left us alone for a while. Didn’t feel rushed.
The staff in the shop was very helpful, it was delivered exactly on time and the delivery team were good
We were approached by a member of staff (Deni) as soon as we walked through the door. She was extremely professional, helpful, patient and thorough in helping us choose the perfect mattress and pillows for our needs.
We were dreading entering the minefield of mattresses but Bensons for Beds made the experience so simple and actually enjoyable!
We can’t wait for our new mattress to arrive.
Lovely saleslady
Helped us without being pushy
Informative on products and friendly
Salesroom nicely laid out - good selection
Good delivery times
Dealing with Bensons has been an absolute please. The in store, customer service team were amazing. They truly believe in providing a memorable client experience right through.
went in with a particular mattress in mind ended up with an alternative but much more comfortable and even bought the pillows given to try the mattress. Just got to await its arrival.
Was able to talk to a salesman direct on the telephone without having to leave a message for someone to call back. I phoned Dreams before I phoned yourselves but had to leave a message and consequently they lost the sale. Your salesman was very informative and helpful and he dealt with my purchase very effectively.
Your sales assistant was very helpful and understanding of my needs
The sales lady was super helpful & answered all my questions. Quickest bed ever bought!
My experience has been very good, the sales lady makes me feel very comfortable, important, lots of information, friendly and very professional.
We was in and out in 20 mins - very helpful and honest .

Respuesta de Bensons For Beds - Chelmsford1
The staff at our local branch were brilliant, very informative and contacted us when the right offer came within our budget and requirements in mind

Respuesta de Bensons For Beds - Chelmsford1
excellent customer service when purchasing a bed . no hard sell, informative and helpful when completing the sale paperwork . really hoping the bed will be as good as the purchasing experience

Respuesta de Bensons For Beds - Chelmsford1
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