Member of staff that helped me in the Colindale branch (David) was very friendly, understood what I was looking for (back support) and guided me to the right mattress I needed, and provided guidance o... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 4 Colindale Retail Park, Edgware Rd, NW9 6TH Colindale, London, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
We recently visited the Benson for Beds store in Colindale and were served by David, who was extremely helpful and knowledgeable throughout. Nothing was too much trouble and he took the time to ex... Ver más
La empresa ha respondido
We visited the Colindale store looking for a king size ottoman bed. On arrival at the store we were met by several sales staff who were very friendly and helpful. We finally sat down with the store m... Ver más
La empresa ha respondido
We went to Bensons for Bed to get an idea on the price range for divan bed (no intention to buy) but ended up ordering an ottoman bed for a price that was priced at a very good offer! The sales assist... Ver más
Información sobre la empresa
Sobre Bensons For Beds - Colindale684
Escrito por la empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Información de contacto
Unit 4 Colindale Retail Park, Edgware Rd, NW9 6TH, Colindale, London, Reino Unido
- 2082009910
4,7
Excelente
206 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Helpful and knowledgeable
Very helpful, knowledgable staff - thank you Mo for our second bed from Bensons
7 de julio de 2026
Respuesta de Bensons For Beds - Colindale684
We're so pleased you found our staff helpful and knowledgeable, and thank you for choosing us for your second bed!
Respuesta de Bensons For Beds - Colindale684
Thank you for sharing your positive experience with us!
David the sales assistant was so…
David the sales assistant was so helpful knowledgeable and extremely patient!
Have already recommended him to 2 friends looking to purchase beds!
27 de junio de 2026
Respuesta de Bensons For Beds - Colindale684
We're so pleased our team member provided such helpful and patient service. Thank you for your kind recommendation!
Team Bensons
Customer service is appalling
Customer service is appalling. Don’t buy from this company. They just take your money and leave you with damage to property. And sales staff are inadequate in their knowledge of the products they sell
25 de junio de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Colindale684
We’re really sorry to hear about your experience and appreciate you bringing this to our attention. We have requested some further information from you so we can fully investigate what has happened and work towards a resolution as quickly as possible. Please could you respond with these details at your earliest convenience.
Thank you for your feedback.
Respuesta de Bensons For Beds - Colindale684
We're so pleased you found us helpful! Thank you for your kind words.
Team Bensons
Great service.
Member of staff that helped me in the Colindale branch (David) was very friendly, understood what I was looking for (back support) and guided me to the right mattress I needed, and provided guidance on maintenence. And the delivery guys James and Kay were super efficient; took the heavy mattress upstairs into the bedroom and placed it on the bed, took the packaging away, friendly and provided guidance on maintaining the mattress. Great service all round!
8 de junio de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Colindale684
We're so pleased to hear you had such a positive experience with us! It's wonderful that our team provided helpful guidance and that the delivery was super efficient. Thank you for your kind words!
Team Bensons
I have used Bensons for Beds over the past 5 years
I have used Bensons for Beds over the past 5 years and recommended tgem to family members. Staff in Hendon Branch extremely helpful. I was always kept up-to-date regarding deliveries.
30 de mayo de 2026
Respuesta de Bensons For Beds - Colindale684
We're so pleased to hear of your continued loyalty and positive experiences over the past five years! It's wonderful that our team was so helpful. Thank you for your kind words!
Team Bensons
The layout of the store being light &…
The layout of the store being light & clean was my first opinion that i wanted to go in. They should continue in the same way in the future. I would have no reason NOT to recommend them to my friends & family in the future.
29 de mayo de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Colindale684
We're so glad you enjoyed our store's clean and bright layout! We appreciate your kind words and recommendation. We'll continue to maintain our high standards.
Team Bensons
Excellent service
Excellent service, from purchase to delivery. Andy and James to the delivery people were first class! Very happy and would highly recommend Bensons to anyone looking for a bed or other bedding furniture.
21 de mayo de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Colindale684
We're so happy to hear about the excellent service you received from purchase to delivery! It's wonderful that you would highly recommend us. Thank you for your kind words.
Team Bensons
Respuesta de Bensons For Beds - Colindale684
Thank you for your review
Team Bensons - Jess
Excellent Service from Store to Delivery
We recently visited the Benson for Beds store in Colindale and were served by David, who was extremely helpful and knowledgeable throughout. Nothing was too much trouble and he took the time to explain the differences between the various beds and mattresses without any pressure to buy. We were given plenty of time to look around and make our decision, which was very refreshing.
The delivery team were also excellent. They arrived on time, called ahead before the delivery slot, and were very courteous and careful when bringing the bed into the property.
We are extremely happy with the service from start to finish and would highly recommend Benson for Beds.
15 de mayo de 2026
Respuesta de Bensons For Beds - Colindale684
We're so pleased to hear about your excellent experience with us! It's wonderful that our team provided such helpful and knowledgeable service without any pressure. We're also glad the delivery was smooth and professional. Thank you for your kind recommendation!
Team Bensons - Jess
The assistants are very helpful
The assistants are very helpful, knowledgeable and honest.
We found the mattresses we wanted with the expert help of Mo and his teammates.
1 de mayo de 2026
Respuesta de Bensons For Beds - Colindale684
We appreciate your positive feedback. We're so glad to hear that our assistants were helpful, knowledgeable, and honest, and that you found the mattresses you wanted!
Team Bensons
Respuesta de Bensons For Beds - Colindale684
We're so glad to hear our staff's professionalism stood out to you! Thank you for taking the time to share.
Team Bensons
Respuesta de Bensons For Beds - Colindale684
Thank you for your review.
Team Bensons
From the minute I entered the shop till…
From the minute I entered the shop till I got my bed and mattress I had no problem and felt the company runs a smooth and efficient system
Delivery men were polite and helpful
26 de abril de 2026
Respuesta de Bensons For Beds - Colindale684
Thank you for your lovely review! 😊 We’re so pleased everything ran smoothly from your first visit right through to delivery. Great to hear our delivery team were polite and helpful too. Enjoy your new bed and mattress — sweet dreams! 🛏️✨
Highly recommend. 5 stars!
Excellent salesperson who was honest and did his best to help us get the best deal possible.
Delivery was smooth, they came almost exacty the time they said they would and the assembly of the TV bed was quick and clean. They were polite, friendly and very thoughtful.
20 de abril de 2026
Respuesta de Bensons For Beds - Colindale684
Thank you for your fantastic feedback! We’re delighted to hear our salesperson provided honest advice and helped you secure the best possible deal. It’s also great to know the delivery and assembly of your TV bed were smooth, efficient, and respectful. Enjoy your new bed,
We’re so glad you had a great experience,
Megan | Customer Care Specialist
Respuesta de Bensons For Beds - Colindale684
Thanks for the review! We really appreciate it,
Megan | Customer Care Specialist💜
From the sales right through to…
From the sales right through to delivery. The DIY assembly has been straightforward on all items.
Despite not purchasing from them for over a decade the quality and service remains just as good. Highly recommended.
5 de abril de 2026
Respuesta de Bensons For Beds - Colindale684
Thank you for your fantastic review! 😊 We’re really pleased to hear that everything—from sales through to delivery—went smoothly, and that the DIY assembly was straightforward. It’s especially lovely to know that even after a decade, our quality and service have lived up to your expectations. Thank you for your recommendation- This means the world to us,
Megan | Customer Care Specialist🛏️✨
Respuesta de Bensons For Beds - Colindale684
Lovely to hear, thank you for choosing us,
Megan | Customer Care Specialist
All good and Mo was excellent
2 de abril de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Colindale684
Thank you! 😊 We’re really pleased to hear everything was good and that Mo was excellent. We’ll be sure to pass on your kind words,
Megan | Customer Care Specialist⭐
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.