Extremely helpful and knowledgable about the products but we were expecting The matttress to have been on offer at a cheaper price as the shop was closing down ,however the pillows and mattress cover... Ver más
Localización
Cambiar localizaciónUnit G Congleton Retail Park, Barn Road, CW12 1LJ Congleton, Cheshire, GB
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Consulta las opiniones de los clientes
Darryl and Martin from Congleton bensons were so helpful. Nothing was too much trouble. The bed arrived well packaged and looks amazing in the room Thank you for the fast and efficient service you bot... Ver más
I was pleased with our transaction. Unfortunately, we weren’t able to collect it on the date we were given initially, but it did arrive just in time for our visitors arriving. There was confusion dur... Ver más
Darryl was extremely helpful and gave lots of hits and tips for putting the bed together. It was a great first experience and I will be sure to recommend to family and friends in the future
Información sobre la empresa
Sobre Bensons For Beds - Congleton188
Escrito por la empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Información de contacto
Unit G Congleton Retail Park, Barn Road, CW12 1LJ, Congleton, Cheshire, Reino Unido
- 1260276349
4,8
Excelente
87 opiniones
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The staff were very helpful…
The staff were very helpful and relaxed with a good knowledge of what they are selling
5 de octubre de 2023
Excellent service
Excellent service
kept in touch with all updates on offers
Good advice
Friendly nothing too much trouble
24 de septiembre de 2023
Darryl
Daryl, the chap who dealt with us in buying a divan bed and mattress for our son, was polite, informative and extremely helpful. We would recommend and buy from him again without hesitation. Please pass on our thank you to him at the Congleton Benson's for Beds branch.
25 de septiembre de 2023
good advice
24 de septiembre de 2023
If I could put minus one star I would…
If I could put minus one star I would do.
Ordered bed base, head board and mattress 02/08/2023.
Delivery date date was 29/08/2023.
We were told the mattress was out of stock and would be delivered 12/09/2023.
We were then told 11/09/2023 that the base was now out of stock.
We were told that someone would call us to advise of new delivery date and we didn't hear anything from them. REDICULOUS. Its clear BENSONS FOR BEDS don't care about customers sleeping on a mattress on the floor after paying in full for the bed and mattress.
12 de septiembre de 2023
Opinión espontánea
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Lovely experience
It was so lovely and excellent advice No pressure really nice guy. Definitely recommend to friends and family this is our second mattress we’ve had and we love it. Great company great people thank you💯
2 de septiembre de 2023
Respuesta de Bensons For Beds - Congleton188
Thank you for taking the time to leave us some feedback! -Team Bensons
Great customer service with expert…
Great customer service with expert knowledge that made the purchase easy
31 de agosto de 2023
Respuesta de Bensons For Beds - Congleton188
We really appreciate the time taken to leave us this lovely review. -Team Bensons
Lovely professional and knowledgeable…
Lovely professional and knowledgeable staff. Did not feel pressured at all, they were there in the background for any questions and advice. Lots of choice and designs available. Great service. This is our second purchase from Bensons for beds, highly recommend.
1 de septiembre de 2023
Respuesta de Bensons For Beds - Congleton188
Thank you so much for your great review! -Team Bensons
Darrell was kind and welcoming he tried…
Darrell was kind and welcoming he tried to accommodate us
21 de agosto de 2023
Respuesta de Bensons For Beds - Congleton188
Thank you for your 5* review Debra! -Team Bensons
Respuesta de Bensons For Beds - Congleton188
Thank you so much for your great review! You deserve nothing less than great customer service! - Team Bensons
Excellent service
From ordering in store to delivery the service has been excellent, the delivery was done with very little disruption, Matt and Tawanda could not have been more helpful (even wearing shoe covers) and were extremely professional, I would have no hesitation in recommending Benson for Beds
15 de agosto de 2023
Opinión espontánea
Respuesta de Bensons For Beds - Congleton188
This is amazing to hear! We'll be sure to pass on your wonderful feedback. -Team Bensons
Respuesta de Bensons For Beds - Congleton188
Thank you so much for your great review! This is exactly the service we strive to give to our customers. - Team Bensons
Helpful staff and a comprehensive…
Helpful staff and a comprehensive selection of beds meant that we found exactly what we were looking for. Looking forward to receiving our new bed
30 de julio de 2023
Respuesta de Bensons For Beds - Congleton188
Hello Alison
Thank you so much for your great review! This is exactly the service we strive to give to our customers. - Team Bensons
Darryl
Darryl, the member of staff that completed the transaction was extremely helpful throughout the experience. His knowledge and friendly manner was very much appreciated.
1 de agosto de 2023
Respuesta de Bensons For Beds - Congleton188
Hello Michael,
Thank you so much for your great review! You deserve nothing less than great customer service! I will pass this back to the store so that Darryl can be given the credit he deserves. - Team Bensons
Outstanding customer service from the…
Outstanding customer service from the professionals, cant thank you enough for the care and attention you gave, 10 stars from me, amazing.
Highly recommend dont go anywhere else.
Many many thanks guys.
18 de julio de 2023
Respuesta de Bensons For Beds - Congleton188
Hello Paula,
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that they can be aware of what an amazing job they are doing. - Team Bensons
Very friendly and professional
25 de julio de 2023
Respuesta de Bensons For Beds - Congleton188
Hello EB,
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. - Team Bensons
Really friendly welcome, service with a smile.
Really friendly welcome. I had called into the shop to see what a bed I had looked at online looked like in real life. I got a warm welcome and lots of help and advice sbout the bed, how it would be delivered and tips on how it goes together. I was also able to just pay a deposit until the week before delivery. So I did my order in the store thanks to service with a smile, warm welcome and a bit of humour too. The bed hasn’t arrived yet but the ordering process was fantastic. Thank you Darryl.
21 de julio de 2023
Respuesta de Bensons For Beds - Congleton188
Hello Anita.
Thank you for your lovely feedback! We are so pleased to hear that the service in store has been nothing short of amazing! We really appreciate you taking the time to leave some positive comments. - Team Bensons
Lewis is great sales person
Lewis is great sales person. Very knowledgeable regarding products, not pushy let us get on with it but a great help when we needed him. He's credit to your company.
6 de julio de 2023
Respuesta de Bensons For Beds - Congleton188
Wow, thank you for taking the time to highlight Lewis and his service, we're thrilled to see it! -Team Bensons
Friendly knowledgeable staff
Friendly knowledgeable staff Even put up with two manic children!
2 de julio de 2023
Respuesta de Bensons For Beds - Congleton188
Thankyou so much for your review, we are so happy to hear that our staff were able to provide you and your children with such a positive experience! - Team Bensons
Darryl the southafrican
Darryl was very helpful didn't push the sale was very polite understanding with my wife health issues to help find the right type of mattress that would suit us both
1 de julio de 2023
Respuesta de Bensons For Beds - Congleton188
What an amazing review! We really appreciate the time taken to leave this feedback for us. You deserve nothing less than a great night’s sleep! -Team Bensons
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