Bensons For Beds - Coventry206 Opiniones 

331
TrustScore: 5 sobre 5

4,8

Unit N Gallagher Retail Park, Stoney Stanton Road, CV6 5QE Coventry, West Midlands, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

From the moment we entered our local store to the delivery of our new mattress we could not fault Bensons for Beds. Excellent and knowledgeable store staff member who was both courteous and kind to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Natalie the sales advisor was fantastic very helpful and knowledgeable during our selection, lovely person. The assembly team who delivered and assembled the bed carried this on they were superb rea... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Paul welcomed us to the store, provided us with pillows when testing the beds but then left us to look around without hounding us. When we had questions he was very knowledgeable

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great price great service Purchased a new bed frame during a sale at a really good price. The salesman was happy to show us various options in the store and check stock. Our order was delivered with... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles para dormitorio
  2. Tienda de colchones
  3. Tienda de ropa de cama
  4. Colchonería

Sobre Bensons For Beds - Coventry206

Escrito por la empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Información de contacto

  • Unit N Gallagher Retail Park, Stoney Stanton Road, CV6 5QE, Coventry, West Midlands, Reino Unido

  • 2476667143

4,8

Excelente

TrustScore: 5 sobre 5

331 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(331)

26.103 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

5 stars

Intasar was lovely and really helpful walking us through the process of buying our mattress for our first home!

27 de diciembre de 2024
Logotipo de Bensons For Beds - Coventry206

Respuesta de Bensons For Beds - Coventry206

We're happy to hear that you had a lovely experience. We're so glad that our team member was helpful in guiding you through the mattress-buying process for your first home!
Take care,
Megan at Customer Care

Valorada con 5 estrellas sobre 5

We were in the Gallagher retail parkstore in Coventry…

We were in the Benson store in Coventry on Gallagher retail park on December 28 and 29. Very nice and pleasant service, very nice and kind employees but we especially wanted to thank Mr. Intasar for very, very nice, professional service to us. The gentleman is a 100% professional seller and advisor, he has a lot of knowledge, if everyone approached the customer like Mr. Intasar, everyone would be happy.Thank you Intasar

28 de diciembre de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Instore assistant very helpful - let down by change of delivery

Instore assistant very helpful. However, despite being assured that the items were available for delivery prior to Christmas, and on the strength of that, placed the order at the end of November, having checked the online order tracker the delivery date has been changed to end of January. No notification of change of date. Now without a bed till the end of January.

28 de noviembre de 2024
Logotipo de Bensons For Beds - Coventry206

Respuesta de Bensons For Beds - Coventry206

Thank you for your review Lyn. We’re pleased to hear our in-store assistant was helpful, but we’re very sorry for the delay and lack of notification regarding your delivery date. This is not the level of service we aim to provide, and we appreciate your feedback as we work to improve.
Thank you,
Megan at Customer Care

Valorada con 4 estrellas sobre 5

We had a really good experience in the…

We had a really good experience in the store, the staff were super helpful but left us alone when we needed to be. The whole process was excellent and we are confident we have selected the right mattress for us.

The only downer really is that it is going to take a long time from ordering the mattress to it being delivered.

19 de noviembre de 2024
Valorada con 5 estrellas sobre 5

Experience

No pushy salesman but informative. Left to check other places & returned to the shop. Couldn’t be beaten on price

15 de noviembre de 2024
Valorada con 5 estrellas sobre 5

Mattress purchase

The service provided was excellent . Akram is very knowledgeable and helped us to decide on the choice of mattress. Our experience was very relaxed , choice of product good and we were given time to make a decision.

19 de octubre de 2024
Valorada con 5 estrellas sobre 5

Helpful Staff, Decent Choice

I think it’s difficult to know what you need in a mattress by lying on it for a couple of minutes. The support of sales colleagues is very important to focus on what will make a difference and I thought Akram helped us a lot.

7 de septiembre de 2024
Valorada con 5 estrellas sobre 5

Paul

Paul, the salesman at the Coventry branch, was extremely helpful in assisting us with our requirements and got us a really good deal

2 de septiembre de 2024
Valorada con 5 estrellas sobre 5

The customer service was outstanding

The customer service was outstanding. They listened to what I needed and showed me my options. There was no hard sale I at no time felt pressured. Aftercare was explained to me. Just waiting for my delivery. I was on my own and felt comfortable and valued as a customer.

28 de julio de 2024

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