Bensons For Beds - Dartford420 Opiniones 

Great delivery team, interest free purchase and good availability of product.

We were served by Leigh who was knowledgeable about the bed we wanted and encouraged us to try out different mattresses. He answered all our questions and had all the information about installing the bed and taking the old bed away.it was a good experience.

I layed on a test bed to find out the best bed for me. The assistant was very knowledgable and showed me lots of mattresses that would suit me. She explained about the 40 day trial, which I didn't know about.

Good customer service, updated

The staff were hospitabile, they took their time to explain everything in detail, they were friendly and kind, they advised us when we were confused. It was like talking to family. 5 stars to Shanice and Georgi

We only went into the shop to browse and bought a bed. It was late in the day so the shop was empty and we had full attention of the sales assistant. She was friendly, very knowledgeable and extremely good at her job! Everything was explained in great detail and we never felt rushed. We tried several mattresses before deciding and the price was explained well so we knew exactly what we were paying for.

Extremely helpful

I knew what mattress I needed and the Lady who helped me made it very easy to process it for me.. I was very happy with the service..

I couldn’t be happier with the service we received today at Bensons for beds! Shanice and Georgi were absolutely wonderful. They were so patient with us while we tested out multiple beds, making sure we found the one that was perfectly suited to our needs. Not only did they provide expert advice, but they also helped us secure a fantastic price. We walked away feeling so happy and confident in our purchase. If you’re looking for a new bed, definitely ask for Shanice or Georgi!"

Georgi, the assistant that served us was very thorough in helping us choose a new bed. I liked that I could try out the test bed to see what mattress would be best for me with my spinal problems. She was very friendly, pleasant and helpful

Georgi made this experience great. She offered help and gave us space in equal measure, she was very knowledgeable, and thorough when it came to buying, with a very pleasant manner. It didn't feel like she was pushy at all. The shop had different brands of bed and types of mattress and headboard, and she helped us match them all up.

Easy to deal with from the First Gentleman I dealt with in the shop to the people who kept in touch and delivered the new bed. I can’t remember the date I went in the store but the bed was delivered on the 15th and it was only a couple maybe 3 weeks before delivery.

Lee was working the day I went to look for a new bed, he was very helpful and wrote me a quote so I can go away and think about all my options, even offered to give me a call if the price goes down on the bed k was looking at! Very helpful and great customer service! Thankyou Lee

Staff were very understanding of my daughters additional needs and was very patient when she tried the beds. We didn't feel pushed to buy an expensive bed or the added cover they offered us.

Had the pleasure of being served by Shanice in the Dartford store a few months ago, we went into the shop just to browse as we were still a while away from completing on our new home. She was really patient with us and showed us a number of options until we found the perfect mattress for us. Since then shanice has checked in with us regularly to ensure everything is going well with our house purchase and keeping up updated on live discounts and we can’t to received our new mattress next week in our new home!
Thank you Shanice

Great customer service and support for finding my dream bed from Shanice.
She was so kind and made sure I found exactly what I was looking for.Couldn’t have asked for a better experience!

We went to our local Benson for beds shop in Dartford and Shanice put us on that testing machine to choose how firm/soft mattresses felt. It was very well executed with all explanations needed for us to be able to choose the proper mattress for our individual needs. Our order was done efficiently and smoothly. Highly recommended!! Thank you Shanice😊

Excellent service and a satisfied customer!

HEALTH HAZARD - DO NOT BUY THEIR FOAM MATTRESS. I purchased foam mattress for £840. Foam is faulty, has dip in mm which Bensons technician says it will take few months to stabilise but says it’s not a fault. Mattress does not support my feet and leg, I am waking up in strain and pain as feet is not supported and is “ floating” instead of resting. It is causing me physical and mental distress and I am not risking my health to see if in several months this will improve. Bensons uses they own rules to dismiss complain, gaslight that there is no product fault, refuse to give money back. Please do not buy from this company, you will save yourself stress, sleepless nights. They have completely wasted my money, time and joy of moving to new property. I am referring this case to trading standards, ombudsman and seeking legal advice. Please use my experience to save yourself lot of stress