Bensons For Beds - Derry Opiniones 

64
•
TrustScore: 4.5 sobre 5

4,7

Unit 12b Crescent Link Retail Park, BT47 6SA Derry, Londonderry, GB

•

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

This was a great service - the very friendly and helpful staff at the Crescent Link store made the bed purchase easy and informed.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was greeted by Robert when entering the store and he was available to help and very knowledgeable about the products, and what would be best for my 2 kids. He has a good way about him, knows his stu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I spoke to Sharon down at Benson Beds. She was polite, friendly and went out of her way to explain all different varieties and ranges. I would highly recommend to friends/family

La empresa ha respondido

Valorada con 4 estrellas sobre 5

John, the staff member was excellent. He took time with us to explain the different products (mattresses), letting us try each mattress and help us make our decision.

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles para dormitorio
  2. también en la categoría
  3. Colchonería
  4. Tienda de colchones
  5. Tienda de ropa de cama

Sobre Bensons For Beds - Derry

Escrito por la empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Información de contacto

  • Unit 12b Crescent Link Retail Park, BT47 6SA, Derry, Londonderry, Reino Unido

4,7

Excelente

TrustScore: 4.5 sobre 5

64 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,7

Todas las opiniones

(64)

26.477 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I have recently purchased a bed at the…

I have recently purchased a bed at the Derry branch of Bensons For Beds , I think I initially dealt with Connor he was so helpful and because of his help and knowledge and he was in no way pushy when I made my mind up I returned to the store to complete by order . The manager Tomas was unbelievably helpful - he honestly couldn’t have done enough to help me even after I messed up with my measurements. You think sometimes when big companies take your money then they don’t care this was not the case with Tomas and the team . I have dealt with lots of company and the after sales care has been incredible ( totally amazed at the help I have received) with bensons . Trust Bensons for your purchase you will not be disappointed . Also when I changed my product they offered me a refund for the difference . Love my new bed and loved doing business with Bensons

1 de mayo de 2025
Opinión espontánea
Logotipo de Bensons For Beds - Derry

Respuesta de Bensons For Beds - Derry

We're happy to hear that you had such a positive experience at our Derry branch. We appreciate your kind words regarding the team's helpfulness and knowledge. It's great to know that you love your new bed- Thank you so much for choosing us, Megan at Customer Care

Valorada con 5 estrellas sobre 5

I wasnt rushed at the door they give…


I wasnt rushed at the door they give you time to look around waited until I asked them
The Staff was lovely and friendly
I would recommend Benson for beds location wednesbury banch
To my family and friends

6 de junio de 2025
Logotipo de Bensons For Beds - Derry

Respuesta de Bensons For Beds - Derry

We're happy to hear that you enjoyed your visit and that our staff was lovely and friendly! We appreciate you recommending us to your family and friends. Thanks for your positive feedback, Mrs Edwards. Take care, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Friendly staff and very reasonable…

Friendly staff and very reasonable prices for the quality of beds.

5 de junio de 2025
Logotipo de Bensons For Beds - Derry

Respuesta de Bensons For Beds - Derry

We appreciate your feedback! We're happy you found our staff friendly and our bed prices reasonable for the quality. Thanks for choosing us, Megan at Customer care!

Valorada con 5 estrellas sobre 5

Dealt with Tom and Conner in the…

Dealt with Tom and Conner in the Londonderry store. They were helpful with the purchase and any quires . It was a pleasure to deal with them.

28 de mayo de 2025
Opinión espontánea
Logotipo de Bensons For Beds - Derry

Respuesta de Bensons For Beds - Derry

We're happy to hear that you had a positive experience at our Londonderry store. We appreciate you taking the time to share your feedback; it means a lot to us. Take care, Megan at Customer care

Valorada con 5 estrellas sobre 5

Connor at Bensons.

We found Connor very welcoming and professional. He knew his subject, it was refreshing that he was not pushy at all. We came back to the store after reviewing all options purely because of his approach.
Have already recommended him and Bensons to others.

2 de junio de 2025
Logotipo de Bensons For Beds - Derry

Respuesta de Bensons For Beds - Derry

We're happy to hear that you found our team member welcoming and professional Mr Fry. It's great to know his approach made you return to our store. We appreciate you recommending us to others, Megan at Customer Care

Valorada con 5 estrellas sobre 5

John in Derry shop was a great

John in Derry shop was a great
No pressure to buy and very knowledgeable

10 de mayo de 2025
Logotipo de Bensons For Beds - Derry

Respuesta de Bensons For Beds - Derry

Thank you for your kind words! We strive to provide excellent service without pressuring our customers. We're glad our staff member was knowledgeable and helpful to you. We hope to see you again soon!

Valorada con 1 estrellas sobre 5

Worst customer services ever

Worst customer services ever. Missing parts of bed for 4 weeks and never contacted me once I had to ring the sales team ever day

2 de mayo de 2025
Opinión espontánea
Logotipo de Bensons For Beds - Derry

Respuesta de Bensons For Beds - Derry

David Douglas, we truly appreciate your honest feedback.

Please feel free to speak to us in store if there is anything we can do to help further?

We try our best in store and pride ourselves on our service, I hope in store support was the best experience.

We would like the opportunity to make this up to you. Please contact our manager at 028 7122 1062 so we can make your experience a positive one.

Valorada con 5 estrellas sobre 5

Connor was very informative and…

Connor was very informative and knowledgeable, also very pleasant to deal with, made me feel comfortable and not forced into a sale, can’t wait to get my new bed

2 de mayo de 2025
Logotipo de Bensons For Beds - Derry

Respuesta de Bensons For Beds - Derry

Thank you for your kind words! We take pride in providing exceptional service and making our customers feel comfortable. We can't wait for you to enjoy your new bed!

Sleep well,
Team Bensons💜

Valorada con 5 estrellas sobre 5

John was very knowledgeable and gave me…

John was very knowledgeable and gave me space to think about my purchase. He didn't confuse me with choices, would definitely recommend.

26 de abril de 2025
Logotipo de Bensons For Beds - Derry

Respuesta de Bensons For Beds - Derry

Thank you for your recommendation! We pride ourselves on providing knowledgeable and personalised service to help you make the perfect purchase. We're glad to know you appreciated John's approach and hope to see you again soon.
Sleep well, Team Bensons💜

Valorada con 5 estrellas sobre 5

Fantastic service from the moment we…

Fantastic service from the moment we walked into the showroom until our mattress was delivered. Excellent company and a real credit which can sometimes be an oddity these days.

20 de marzo de 2025
Opinión espontánea
Logotipo de Bensons For Beds - Derry

Respuesta de Bensons For Beds - Derry

We appreciate you sharing your experience. We're happy to hear that you received fantastic service from our showroom to the delivery of your mattress. Take care, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Making mattress buying easy!

Staff made us feel welcome and gave us their attention as soon as we entered the store. Straight talking with no jargon. Showed us the mattresses in our price range, explained different qualities between them and we had made a decision within minutes…. And I never make decisions so quickly! Tom and colleagues were so helpful. Thank you

27 de marzo de 2025
Logotipo de Bensons For Beds - Derry

Respuesta de Bensons For Beds - Derry

We're happy to hear that you felt welcome and received attentive service. It's great to know our team helped you quickly find the perfect mattress with clear explanations. Thank you for your positive feedback, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Conor was lovely and very helpful with…

Conor was lovely and very helpful with our purchase. I'd definitely recommend
Thanks a lot.

12 de marzo de 2025
Opinión espontánea
Logotipo de Bensons For Beds - Derry

Respuesta de Bensons For Beds - Derry

We're happy to hear that you had a positive purchase experience. We appreciate you recommending us, and we thank you for your kind words and feedback. Take care, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Conor was so helpful and I feel like I…

Conor was so helpful and I feel like I got good value for money.

24 de febrero de 2025
Logotipo de Bensons For Beds - Derry

Respuesta de Bensons For Beds - Derry

We're happy to hear that you found our service helpful and valuable. Thank you for sharing your positive experience with us, Megan at Customer Care

Valorada con 5 estrellas sobre 5

John was very helpful ensuring we had…

John was very helpful ensuring we had all the information we needed to make the best decision for us. He was courteous, efficient and was able to answer all our queries.

15 de febrero de 2025
Logotipo de Bensons For Beds - Derry

Respuesta de Bensons For Beds - Derry

We're happy to hear that our team member was so helpful and efficient in assisting you. We appreciate you taking the time to share your positive experience with us.
Take care, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Tom was fantastic professional and very…

Tom was fantastic professional and very helpful.

29 de enero de 2025
Logotipo de Bensons For Beds - Derry

Respuesta de Bensons For Beds - Derry

We're glad you found our team member professional and helpful. Thank you for your positive feedback; we appreciate it greatly.
Take care, Megan at Customer Care

Valorada con 5 estrellas sobre 5

I was leaving the car park at crescent link car park.

I was leaving the car park at crescent link Derry, saw the sign Benson for Beds. switched off the ignition and took a walk across to the store. Looked to have a good selection and began to have a look around. Having looked at s few a sales person came and asked if I needed any help. We got chatting and there began a time of testing beds and the sales person giving me the plus and minuses of each one I had looked at. For me this was a guy who knew what he was talking about so I cut down the selection to two mattress and took a lie on both and came to a decision on the one I bought.
John the sales person is very good at his job, he is no pushy in anyway, he share the details of whatever mattress you are interested lets you have a think and will come back and ask if there is anymore information you require to help in your decision, ( a rare thing in todays world where it is quick sale and take the money) it is also unusual world to find a sales person with such good knowledge of his product., he explained all the do's and don's my rights all the details I needed to know before I paid for my purchase. alll in all a good purchase .

25 de enero de 2025
Logotipo de Bensons For Beds - Derry

Respuesta de Bensons For Beds - Derry

We're happy to hear that you had such a positive experience in our store! It's great to know that the team member was helpful and knowledgeable, providing you with the information you needed to make a decision. We appreciate you sharing your feedback, Megan at Customer Care

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más