The staff in Dumfries were very helpful and didn't rush me into a decision. The service which you offer that sets up the new bed and removes the old one is very helpful.
La empresa ha respondido
Unit 7b Cuckoo Bridge Retail Park, DG2 9BF Dumfries, Dumfriesshire, GB
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The staff in Dumfries were very helpful and didn't rush me into a decision. The service which you offer that sets up the new bed and removes the old one is very helpful.
La empresa ha respondido
We visited the shop a few weeks ago and the sales assistant was very attentive, but also let us get on with trying different mattresses without hovering over us in what is already a slightly odd shop... Ver más
Bed was delivered but not built as expected. Not sure where that went wrong. Pretty sure I asked for a build. Delivery people not particularly helpful though they had had a rough start to the day (fla... Ver más
La empresa ha respondido
Staff in the shop were very knowledgeable and didn’t rush us in to picking what we wanted gave us plenty of time to decide. Delivery was great had a nominated day and phoned 2 hours before to confirm... Ver más
Escrito por la empresa
Unit 7b Cuckoo Bridge Retail Park, DG2 9BF, Dumfries, Dumfriesshire, Reino Unido
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Helpful and friendly service from staff. Good selection of beds etc
Great service. Took time to understand. Advised when needed.Charlie was Excellent
Kristi was welcoming and helpful. She has a very happy disposition which is infectious and made our choices easy to make.
We had a great experience purchasing our new mattress from the Dumfries branch. Charlie couldn't of been any more helpful, gave us all the knowledge and information we needed and then also space to make our own decision. Now just to wait for our delivery.
Sales man polite ad helpful. Answered all questions knowledgeabley.
Dumfries Store.
We were helped and advised by Charlie who impressed us greatly.
Thanks to him we ended up buying the right bed for our needs.
No pressure, we knew what we had come to see. Charlie offered us another option, slightly more expensive, but didn't push us in any way. We stuck with our first choice after trying both.
Asked my preference shown several mattresses and beds, once explained my specific needs they managed to find me bed and mattress to suit my needs and budget
The gentleman in the Dumfries branch couldnt have been more helpful with my husband and I. So polite and didnt push us in any way which to us is always a bonus. Also honesty as it was a lot of money we were spending. recommend the store.
Great customer service. Staff member extremely knowledgeable about the product. Showed us various priced products giving us a great choice and told us of the benefit and down side too
Charlie delivered a 1 st class visit,combining knowledge and salesmanship.We’re very pleased we visited Bensons.
Did not realise we were going to have to wait 14+ weeks for delivery
The range of beds, bed frames and mattresses is excellent. The options were numerous and could be tailored to our needs. The prices ranged from affordable to luxury so something for everyone. The sales assistant was excellent - he was very helpful without being pushy and his knowledge along with his customer service skills were superb. Wouldn't hesitate to go back to Bensons.
Our assistant Kristie was very friendly and helpful. She quickly understood our needs re a new mattress and showed us to the most suitable and ran through their different features. We were also impressed with the huge stock this store keeps. Would recommend Bensons to anyone.
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