This was a very positive experience from the helpful sales assistant to the very friendly and prompt delivery guys. I loved the "pick and mix" approach - this headboard, that base, storage options et... Ver más
Localización
Cambiar localizaciónUnit 2 De Mandeville Gate Retail Park, Southbury Road, EN1 1TW Enfield, London, GB
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Consulta las opiniones de los clientes
Najeeb was fantastic. He treated me with patience and shared his knowledge of the bed bases and mattresses in store. There was no pressure to buy, which pleasantly surprised me. As the store was so pe... Ver más
La empresa ha respondido
Staff were very polite helpful and listened to queries and tried to give helpful answers. Will await delivery and see if that goes as well.
La empresa ha respondido
Sales assistant in Enfield branch was very patient and helpful. She explained products and options clearly and was very knowledgeable. Delivery process was smooth and arrived on time with great commun... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles para dormitorio
- también en la categoría
- Colchonería
- Tienda de colchones
- Tienda de ropa de cama
Sobre Bensons For Beds - Enfield363
Escrito por la empresa
Información de contacto
Unit 2 De Mandeville Gate Retail Park, Southbury Road, EN1 1TW, Enfield, London, Reino Unido
- 2083632710
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Enfield branch
Enfield branch
We were introduced to Rushid who guided us to several different mattresses he was very knowledgeable and listened to our concerns and narrowed it down 3 mattresses he said to spend as much time as you need and said he would give us space to try them all out. There was no “ hard sell” and no pressure we were given a quote, again he said go home have a think about it, after the weekend Mark called to see if we wanted to secure the quote and I went to store and Mark carried on with our purchase as Rushid was called to another branch . Everything went smoothly both salesmen were great and the delivery guys did a great job too 10/10 for customer service and satisfaction too.
Bensons for beds
IGel 4000 was the mattress we chose
our first night’s sleep was amazing body felt rested and supported would recommend

Respuesta de Bensons For Beds - Enfield363
The experience had been brilliant from…
The experience had been brilliant from entering the shop and the knowledge of the sales person to the communication at every stage of the process. Other brands could learn from this outstanding customer service

Respuesta de Bensons For Beds - Enfield363
Excellent in store service and construction of divan bed
Excellent in store service. Very happy also with the quality of the bed. The two man team that delivered and constructed the bed were also very good. Only negative was around organising the delivery date. An automated SMS text messages indicated a different delivery date to that which came via email and therefore created some confusion and stress - The manager at the store intervened and was efficient in resolving and clarifying the delivery date

Respuesta de Bensons For Beds - Enfield363
Happy customer
Rashid was Very helpful and polite. My bed was able to be held as I had to see how I was going to get rid of my old mattress. Happy with my new mattress .

Respuesta de Bensons For Beds - Enfield363
Mattresses were EXCELLENT
Mark and Rushid made the choices easy. They were very helpful and nothing was too hard for them. They both offered exceptional customer service.
My sons loved their mattresses.

Respuesta de Bensons For Beds - Enfield363
Excellent customer service in store.
Great choice of bed designs and friendly, helpful staff.

Respuesta de Bensons For Beds - Enfield363
Helpful salespersons
Rasheed and Mark were really knowledgeable regarding mattresses and we were able to make a positive choice.

Respuesta de Bensons For Beds - Enfield363
The Enfield Branch is Fantastic
The team at Enfield were superb, customer service was Excellent, really warm and welcoming, nothing asked for was too much. My custom really felt valued and when I needed to swap my mattress there were no issues and the customer service remained excellent.

Respuesta de Bensons For Beds - Enfield363
Excellent service
Excellent service. Naj looked after us very well and gave us all the information we needed. He helped us decide on the perfect mattress for us. Couldn’t ask for anything else - a great experience. As first time customer I would definitely recommend.

Respuesta de Bensons For Beds - Enfield363
Brillant customer service as always…
Brillant customer service as always from this store. Great selection on show with knowledgeable staff

Respuesta de Bensons For Beds - Enfield363
A good selection of different…
A good selection of different manufacturers of beds. The member of staff who dealt with me was very knowledgable and didn't pressure me to buy. A good customer service experience.

Respuesta de Bensons For Beds - Enfield363
the sales person gave us very good…
the sales person gave us very good advice and was very patience and polite.

Respuesta de Bensons For Beds - Enfield363
Thoroughly experienced staff ; very , very knowledgeable in the advice I was given as I tried to decide the best bed suitable for me ; which helped me choose. I did and I am very happy with my choice
Very helpful ,patient , polite and very knowledgeable staff ; great help to me in helping me come make a choice of the best bed for Mr. I am very happy with my choice including the overall price I paid.

Respuesta de Bensons For Beds - Enfield363
Highly delighted
Highly delighted. From great sales staff, to being kept in touch about delivery date and time through to helpful delivery crew. Hope the product is as good. Time will tell! Well done.

Respuesta de Bensons For Beds - Enfield363
The staff were very friendly and very helpful, told me all I needed to know to make an informed decision about the mattress suitable for my needs
staff were very friendly

Respuesta de Bensons For Beds - Enfield363
Regular updates regarding goods delivery is very important
I received regular updates regarding the date and expected time of my delivery. As promised the window of delivery was provided 3 days prior to delivery. On the day of delivery I also received a phone call prior to delivery. The delivery men were mindful of my home and covered their footwear

Respuesta de Bensons For Beds - Enfield363
My experience with Bensons for Beds was…
My experience with Bensons for Beds was incredibly positive, especially during a stressful move. They were understanding and made all the logistics—ordering, delivery, and installation—remarkably easy. It was a much better experience than I've had with other furniture stores. A big thank you to the team, and I would highly recommend them

Respuesta de Bensons For Beds - Enfield363
salesman very friendly and helpful…
salesman very friendly and helpful answering all our questions .

Respuesta de Bensons For Beds - Enfield363
Easy purchasing experience
Great customer service from knowledgeable staff. Not too pushy just helpful. Pleased that we could purchase just what we wanted.

Respuesta de Bensons For Beds - Enfield363
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