Neil at your Falkirk store was cheerful, knowledgeable and gave us time to explore. He accepted our choices and although he gave us options of added extras, respected our reasons for not taking them.
Localización
Cambiar localizaciónUnit 15 Central Retail Park, Grahams Road, FK1 1LW Falkirk, Stirlingshire, GB
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Consulta las opiniones de los clientes
Excellent service from start to finish. Professional in all aspects. Delivery was at a time that suited me and it was carried out at speed and professionaly.
My partner and I had an excellent time in the Falkirk Bensons for Beds all thanks to the knowledgeable and charming salesman Neil. He guided us through all of the options for both beds and mattress’s... Ver más
La empresa ha respondido
I had already bought bedroom furniture from your branch in Falkirki as I am.moving up to Stirling, I called at your premises to discuss a new bed headboard and mattress,Lisa was so obliging and the a... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles para dormitorio
- también en la categoría
- Colchonería
- Tienda de colchones
- Tienda de ropa de cama
Sobre Bensons For Beds - Falkirk690
Escrito por la empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Información de contacto
Unit 15 Central Retail Park, Grahams Road, FK1 1LW, Falkirk, Stirlingshire, Reino Unido
- 1324626500
4,9
Excelente
426 opiniones
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Neil at Falkirk outlet was excellent in…
Neil at Falkirk outlet was excellent in explaining everything. Good product variety and process of selection of appropriate mattress.
27 de agosto de 2026
Respuesta de Bensons For Beds - Falkirk690
We're so pleased to hear about your positive experience! It's wonderful that our team member was excellent in explaining everything and that you found a good product variety and selection process for your mattress.
Team Bensons
A helpful and well informed staff…
A helpful and well informed staff member who was not pushy
21 de agosto de 2026
Respuesta de Bensons For Beds - Falkirk690
Thanks Michael, for you're positive review.
Smooth experience
Paul was knowledgeable and helpful, gave us ample time to try the different options while pointing out simple contrasts along the way to help us narrow down the selections until we arrived at the best bed for us. The financing application process was also quick and easy. Overall great experience.
22 de agosto de 2026
Respuesta de Bensons For Beds - Falkirk690
Chris, thanks for the review.
From buying to delivery great service
15 de agosto de 2026
Respuesta de Bensons For Beds - Falkirk690
We're so pleased to hear that your entire experience, from the initial purchase to the final delivery, was a positive one. Thank you for sharing your wonderful feedback!
Team Bensons
From purchase to delivery had good…
From purchase to delivery had good exspiriance with staff
15 de agosto de 2026
Respuesta de Bensons For Beds - Falkirk690
Hi Mrs Mccallum,
Thank you for your feedback! 😊 We're delighted to hear that you had a good experience from purchase right through to delivery. It's wonderful to know that our team helped make the whole process smooth and enjoyable for you.
Thank you for choosing Bensons, and we hope you're enjoying your new purchase,
Megan | Customer Care Specialist 🛏️
Respuesta de Bensons For Beds - Falkirk690
We are so pleased to hear that our team was very helpful during your visit. Thank you for your kind feedback!
Team Bensons
From the minute we walked in to the…
From the minute we walked in to the showroom all the staff were brilliant.
Never pushing you to make a decision they say hello and leave you to wander round then so helpful to helping you build your new bed. Brilliant. As for the delivery guys they are first class, so professional and very careful when bringing in your bed through the house. Fantastic job guys, thank you very much and the new bed is so comfy ☺️.
13 de agosto de 2026
Respuesta de Bensons For Beds - Falkirk690
We're absolutely delighted to hear about your fantastic experience, right from your visit to our showroom to the delivery of your new bed! It's wonderful to know that our team provided brilliant service without any pressure, and that our delivery staff were first-class, professional, and careful. We're so glad you're enjoying your comfy new bed!
Team Bensons
Friendly staff from the sales floor to…
Friendly staff from the sales floor to delivery very helpful quality items will use again
29 de julio de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Falkirk690
We're so pleased to hear you found our staff friendly and helpful, from the sales floor right through to delivery. It's wonderful to know you appreciated the quality of our items and plan to use us again. Thank you for your kind feedback!
Team Bensons
Great service/staff
30 de julio de 2026
Respuesta de Bensons For Beds - Falkirk690
Thank you for your review. We are glad you enjoyed our service.
Team Bensons
Staff were pleasant and helpful
Staff were pleasant and helpful, I found exactly the wardrobe I was looking for in their Falkirk store
30 de julio de 2026
Respuesta de Bensons For Beds - Falkirk690
Thank you for your wonderful review! We're so pleased to hear that our staff were pleasant and helpful, and that you found exactly what you were looking for in our Falkirk store.
Team Bensons
Neil from the Falkirk branch gave us…
Neil from the Falkirk branch gave us all the information we required to choose our new mattress and a bed and mattress for our daughters new home in Northern Ireland.
26 de julio de 2026
Respuesta de Bensons For Beds - Falkirk690
Hi Mrs Wright,
Thank you for your wonderful review! We're delighted to hear Neil at our Falkirk store provided all the information you needed to choose the perfect mattress and helped with finding a bed and mattress for your daughter's new home. We'll be sure to pass on your kind words. Thank you for choosing us,
Bensons for Beds! 😊
Amazing as always...this is my second…
Amazing as always...this is my second purchase from bensons.They are truly woth thr money .
24 de julio de 2026
Respuesta de Bensons For Beds - Falkirk690
Hello Trupti,
Thank you for your wonderful review and for choosing us again! We're delighted to hear you've had another great experience and feel your purchase was worth every penny. Your continued support means a lot to us, and we hope you enjoy your new bed for many years to come. 😊
Sleep well,
Bensons for Beds💖
Jamie
Jamie, the salesman, was absolutely excellent. He took all the time I needed, and even managed to deal quickly with another customer's issue which meant that customer had an immediate action to complete, thus avoiding a long wait.
26 de julio de 2026
Respuesta de Bensons For Beds - Falkirk690
We're so pleased to hear about your excellent experience! It's wonderful that our team member took the time you needed and efficiently assisted another customer, preventing a long wait.
Thanks again for your support — we truly appreciate it!
Jamie was very helpful and…
Jamie was very helpful and knowledgeable. The store clean and very well presented.
21 de julio de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Falkirk690
We're so pleased to hear that our team member was very helpful and knowledgeable. It's wonderful that you found our store clean and well presented. Thank you for your positive feedback!
Team Bensons
A well made bed and comfortable mattress.
Very happy with the bed, and the delivery/installation. The bed is very well constructed and the mattress is firm and well sprung. Very comfortable. Also very pleased with the service from staff at the store and the installers.
18 de julio de 2026
Respuesta de Bensons For Beds - Falkirk690
We're so pleased you're very happy with your new bed and the delivery/installation! It's wonderful to hear that the bed is well constructed, and the mattress is firm, well sprung, and very comfortable. We're also delighted you were pleased with the service from our store staff and installers.
Thank you for your positive review - Lauryn at Customer Care 💜
Paul @ Falkirk.
Nice guy, made it easy for me to decide, didn’t pressure me into buying and let me walk away and come back. Gave good advice to let me get the bed I want without losing too much space.
20 de julio de 2026
Respuesta de Bensons For Beds - Falkirk690
We're so pleased to hear that our team member made your decision easy and didn't pressure you. It's wonderful that you received good advice to get the bed you wanted without losing too much space.
Team Bensons
The staff were amazing and super…
The staff were amazing and super friendly. They were understanding and caring for our needs such as budget and comfort requests.
We got a good deal, and left with a smile!
20 de julio de 2026
Respuesta de Bensons For Beds - Falkirk690
We're so pleased to hear that our staff were amazing and super friendly! It's wonderful that they were understanding and caring regarding your budget and comfort requests, and that you left with a smile.
Team Bensons
Paul was fantastic to deal with
Paul was fantastic to deal with, great sales guy, very knowledgeable and not pushy. His confidence in the products made this an easy purchase. Great people with a great product makes a simple and easy transaction and all add ons offered
12 de julio de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Falkirk690
We're so pleased to hear that our team member was fantastic to deal with, knowledgeable, and not pushy. It's wonderful that their confidence made your purchase easy and that you had a simple and easy transaction.
Great service by Stephen in Falkirk.
Great service by Stephen in Falkirk.
He went the extra mile to ensure we had a best bed for our individual requirements.
Stephen was friendly, professional and knowledgeable about all the beds on offer and made our visit a pleasure. He is a great asset to your company.
John and Jeanette , Laurieston
8 de julio de 2026
Respuesta de Bensons For Beds - Falkirk690
We're so pleased to hear about your excellent experience with our team member. It's wonderful that they went above and beyond to help you find the perfect bed for your needs. We appreciate your kind words about their friendly, professional, and knowledgeable service.
The staff were very knowledgeable
The staff were very knowledgeable, patient and not pushy. They listened to all my needs due to health conditions, and guided me to beds, mattresses etc that would be suitable. They answered all my questions and explained things in a way that was simple to understand. I would highly recommend this company to anyone looking for the perfect bed for them.
8 de julio de 2026
Respuesta de Bensons For Beds - Falkirk690
We're so pleased to hear about your positive experience with us! It's wonderful that our team was knowledgeable, patient, and guided you to suitable options while explaining everything clearly. Thank you for your high recommendation!
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