Neil at your Falkirk store was cheerful, knowledgeable and gave us time to explore. He accepted our choices and although he gave us options of added extras, respected our reasons for not taking them.
La empresa ha respondido
Localización
Cambiar localizaciónUnit 15 Central Retail Park, Grahams Road, FK1 1LW Falkirk, Stirlingshire, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Excellent service from start to finish. Professional in all aspects. Delivery was at a time that suited me and it was carried out at speed and professionaly.
La empresa ha respondido
My partner and I had an excellent time in the Falkirk Bensons for Beds all thanks to the knowledgeable and charming salesman Neil. He guided us through all of the options for both beds and mattress’s... Ver más
La empresa ha respondido
I had already bought bedroom furniture from your branch in Falkirki as I am.moving up to Stirling, I called at your premises to discuss a new bed headboard and mattress,Lisa was so obliging and the a... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles para dormitorio
- también en la categoría
- Colchonería
- Tienda de colchones
- Tienda de ropa de cama
Sobre Bensons For Beds - Falkirk690
Escrito por la empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Información de contacto
Unit 15 Central Retail Park, Grahams Road, FK1 1LW, Falkirk, Stirlingshire, Reino Unido
- 1324626500
4,9
Excelente
426 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
A good deal…
Polite salesman who took time to look for the best deal to meet our needs
7 de julio de 2025
Respuesta de Bensons For Beds - Falkirk690
We are thrilled to hear that our salesperson was successful in finding the best deal to meet your needs. Thank you for choosing us, Megan at Customer Care
The salesman was very helpful
The salesman was very helpful. And very knowledgeable
8 de julio de 2025
Respuesta de Bensons For Beds - Falkirk690
Thank you for your kind words! Our team takes pride in providing exceptional customer service and we're delighted to hear that our salesman was helpful and knowledgeable. We appreciate your support and look forward to seeing you again soon, Megan at Customer Care!
I had been into the store several times…
I had been into the store several times as I couldn't make up my mind about which base to buy. The staff were friendly and helpful every time I went in and even remembered me. They were very knowledgeable and helped me to buy a base suitable for my small room.
3 de julio de 2025
Respuesta de Bensons For Beds - Falkirk690
Thank you for your kind words! We're so happy to hear that you found our staff friendly and helpful. We strive to provide knowledgeable service and are thrilled that we were able to assist you in finding the perfect base for your small room. Thank you for choosing us, Megan at Customer Care
Benson for beds where great from start…
Benson for beds where great from start to finish. They helped me to pick the right bed for me. That helped me a lot
2 de julio de 2025
Opinión espontánea
Respuesta de Bensons For Beds - Falkirk690
Thank you for your kind words about your experience with Benson for Beds! We're thrilled to hear that we were able to assist you in finding the perfect bed. We believe everyone deserves a good night's sleep and we're glad to have helped you achieve this, Megan at Customer Care
Steven the chap who served us was very…
Steven the chap who served us was very nice polite and helpful. He wasn’t pushy 👌
18 de junio de 2025
Respuesta de Bensons For Beds - Falkirk690
We're happy to hear that you found our service to be helpful and polite. We appreciate you mentioning the great service you received. Take care, Megan at Customer Care
Excellent company
Great company to deal with;Steven snd Jamie couldn't have been more helpful with their pleasant, non- pushy attitude .This is the second time I have used this store and wouldn't hesitate to buses it again in the future.
12 de junio de 2025
Opinión espontánea
Respuesta de Bensons For Beds - Falkirk690
We're happy to hear that you had a positive experience with our team Ian. We appreciate your kind words regarding our helpful and non-pushy approach. Thank you for your continued business and we look forward to assisting you again in the future, Megan at Customer Care
Respuesta de Bensons For Beds - Falkirk690
We're happy our knowledgeable and friendly staff provided a great experience! Thank you for your positive feedback; we appreciate it! Sleep well, Megan at Customer Care
Large selection of beds and mattresses
Large selection of beds and mattresses. Sales team very helpful and professional
2 de junio de 2025
Respuesta de Bensons For Beds - Falkirk690
We're happy to hear that you found a great selection and helpful team members. We appreciate you taking the time to share your positive experience! Take care, Megan at Customer care
Respuesta de Bensons For Beds - Falkirk690
We appreciate your feedback and are glad our help met your needs. Thank you for sharing your experience with us. Take care, Megan at Customer Care
Satisfied Customer
On entering the shop we were made aware of the sale on that day and asked what we were looking for. We were given time to look around the shop and then presented with a few options to look at with all the price points for the different options. Our salesman was knowledgeable and got us a great price for our bed and gave us a clear breakdown of the price. Would recommend Bensons for Beds.
29 de mayo de 2025
Respuesta de Bensons For Beds - Falkirk690
We're happy to hear that you enjoyed your experience in our shop. We appreciate that our team's knowledge and pricing met your needs, and we thank you for recommending us. Take care, Megan at Customer care
great service and great beds
24 de mayo de 2025
Respuesta de Bensons For Beds - Falkirk690
We're glad you enjoyed your experience with our service and beds. Thank you for your positive feedback; we appreciate it greatly! Take care, Megan at Customer care
Great experience in this store
Great experience in this store. From when we walked in, Paul greeted us in a friendly manner. Asked us what we were looking for and gave us the best options based on what we were looking for. He was very approachable if we needed anything, he came back to check on how we were getting on and his product knowledge was second to none.
17 de mayo de 2025
Opinión espontánea
Respuesta de Bensons For Beds - Falkirk690
Thank you for the wonderful review! Our team strives to provide exceptional customer service and we're thrilled to hear that Paul went above and beyond to assist you. We appreciate your business and hope to see you again soon! 🙌
Respuesta de Bensons For Beds - Falkirk690
Thank you for the fantastic feedback Mrs Smith! Our team strives for professionalism, organisation, and prompt communication. We appreciate your business and hope to see you back with us again soon!
Sleep well,
Team Bensons💜
Listened to what we were looking for
Listened to what we were looking for. Gave us his expert opinion and helped us make our decision
2 de mayo de 2025
Respuesta de Bensons For Beds - Falkirk690
Thank you for your positive review! We take great pride in providing expert advice and a personalised experience for our customers. So glad we could help you make the perfect decision.
Sleep well,
Team Bensons💜
Great product knowledge
Great product knowledge, no pressure to buy, and talked through everything with our purchase.
2 de mayo de 2025
Respuesta de Bensons For Beds - Falkirk690
Thank you for the positive feedback! We're glad to hear that our product knowledge and non-pushy approach made for a great purchasing experience. We always strive to provide exceptional service to our customers. Thank you for choosing us!
Sleep well, Team Bensons💜
Great Customer Service
The assistant who served us was excellent, very knowledgeable and helpful without being pushy. We will definitely return to the store
19 de abril de 2025
Opinión espontánea
Respuesta de Bensons For Beds - Falkirk690
Thank you for your kind words! We are thrilled to hear that our assistant provided excellent service and was knowledgeable without being pushy. We can't wait to welcome you back to our store!
Sleep well, Team Bensons💜
Lovely colleagues that were very…
Lovely colleagues that were very helpful and not too pushy to encourage sales. Quick and easy
21 de abril de 2025
Respuesta de Bensons For Beds - Falkirk690
We are thrilled to hear that our colleagues were able to provide such a positive and helpful experience for you! Thank you for choosing us, and we hope to see you again soon!
Sleep well, Team Bensons💜
We've shopped with Bensons before
We've shopped with Bensons before. Service as always very good
22 de abril de 2025
Respuesta de Bensons For Beds - Falkirk690
Thank you for choosing Bensons again for your shopping needs! We are thrilled to hear that our service has consistently met your expectations. We appreciate your loyalty and can't wait to see you again soon! Sleep well, Team Bensons💜
Knowledgeable, no sales pitch & a great deal!
Paul was friendly with no sales pitch & gave us plenty of time/space to browse once he had pointed me in the right direction (ensured I was aware of similar mattress types / spec & tech to what I was looking for at lower end of the price range)
Knowledgeable & got me a fantastic deal too! Wouldn’t hesitate to recommend! (& after poor experience at rival retailer beginning with D, their lack of transparency around delivery/installation costs (signs stating free delivery all over the store) is what made me walk from there - especially when spending £2.5-£3k on a bed!) I’m glad I did, it saved me £700 for the same mattress!
13 de abril de 2025
Opinión espontánea
Respuesta de Bensons For Beds - Falkirk690
Thank you for choosing our store, we're thrilled to hear about your positive experience! Our team takes pride in providing excellent customer service and ensuring our customers get the best deal possible. We appreciate your support and look forward to serving you again in the future! #customerfirst #savemoney #happycustomers
Respuesta de Bensons For Beds - Falkirk690
Thank you so much for your review! We are thrilled to hear that our staff provided courteous, patient, and knowledgeable service without being pushy. We always strive to make our customers feel comfortable and well-informed. Your feedback means a lot to us!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.