Bensons For Beds - Falkirk690 Opiniones 

409
TrustScore: 5 sobre 5

4,9

Unit 15 Central Retail Park, Grahams Road, FK1 1LW Falkirk, Stirlingshire, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Paul was knowledgeable and helpful, gave us ample time to try the different options while pointing out simple contrasts along the way to help us narrow down the selections until we arrived at the best... Ver más

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Valorada con 5 estrellas sobre 5

From the minute we walked in to the showroom all the staff were brilliant. Never pushing you to make a decision they say hello and leave you to wander round then so helpful to helping you build your... Ver más

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Valorada con 5 estrellas sobre 5

The salesman was extremely helpful and very attentive, the delivery wait was very reasonable, the delivery men and bed builders were extremely efficient and very pleasant and easy to deal with, new... Ver más

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Valorada con 5 estrellas sobre 5

Me and my partner came into the Falkirk showroom on Sunday with the intention of just looking at new beds. Steven approached us and asked what we were looking for and after explaining everything he he... Ver más

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Información sobre la empresa

  1. Tienda de muebles para dormitorio
  2. Tienda de colchones
  3. Tienda de ropa de cama
  4. Colchonería

Sobre Bensons For Beds - Falkirk690

Escrito por la empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Información de contacto

  • Unit 15 Central Retail Park, Grahams Road, FK1 1LW, Falkirk, Stirlingshire, Reino Unido

  • 1324626500

4,9

Excelente

TrustScore: 5 sobre 5

409 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(409)

26.422 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Lovely colleagues that were very…

Lovely colleagues that were very helpful and not too pushy to encourage sales. Quick and easy

21 de abril de 2025
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Respuesta de Bensons For Beds - Falkirk690

We are thrilled to hear that our colleagues were able to provide such a positive and helpful experience for you! Thank you for choosing us, and we hope to see you again soon!
Sleep well, Team Bensons💜

Valorada con 5 estrellas sobre 5

We've shopped with Bensons before

We've shopped with Bensons before. Service as always very good

22 de abril de 2025
Logotipo de Bensons For Beds - Falkirk690

Respuesta de Bensons For Beds - Falkirk690

Thank you for choosing Bensons again for your shopping needs! We are thrilled to hear that our service has consistently met your expectations. We appreciate your loyalty and can't wait to see you again soon! Sleep well, Team Bensons💜

Valorada con 5 estrellas sobre 5

Knowledgeable, no sales pitch & a great deal!

Paul was friendly with no sales pitch & gave us plenty of time/space to browse once he had pointed me in the right direction (ensured I was aware of similar mattress types / spec & tech to what I was looking for at lower end of the price range)
Knowledgeable & got me a fantastic deal too! Wouldn’t hesitate to recommend! (& after poor experience at rival retailer beginning with D, their lack of transparency around delivery/installation costs (signs stating free delivery all over the store) is what made me walk from there - especially when spending £2.5-£3k on a bed!) I’m glad I did, it saved me £700 for the same mattress!

13 de abril de 2025
Opinión espontánea
Logotipo de Bensons For Beds - Falkirk690

Respuesta de Bensons For Beds - Falkirk690

Thank you for choosing our store, we're thrilled to hear about your positive experience! Our team takes pride in providing excellent customer service and ensuring our customers get the best deal possible. We appreciate your support and look forward to serving you again in the future! #customerfirst #savemoney #happycustomers

Valorada con 5 estrellas sobre 5

Staff member…

Staff member courteous,patient,knowledgeable and not pushy.

15 de abril de 2025
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Respuesta de Bensons For Beds - Falkirk690

Thank you so much for your review! We are thrilled to hear that our staff provided courteous, patient, and knowledgeable service without being pushy. We always strive to make our customers feel comfortable and well-informed. Your feedback means a lot to us!

Valorada con 5 estrellas sobre 5

Bed and company great choice…

Everything from start to finish for the bed etc., and kept in touch very regularly. All Staff excellent.

31 de marzo de 2025
Opinión espontánea
Logotipo de Bensons For Beds - Falkirk690

Respuesta de Bensons For Beds - Falkirk690

We're happy to hear that you had a positive experience with our staff and the bed process. Thank you for your kind words and for taking the time to leave us feedback. Take care, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Good customer service

The customer service was really good and very quick and easy. We were made to feel welcome. Had no problems answering our questions and made it very convenient for us. Would definitely recommend to others.

26 de marzo de 2025
Opinión espontánea
Logotipo de Bensons For Beds - Falkirk690

Respuesta de Bensons For Beds - Falkirk690

We're happy to hear that you found our customer service to be quick, easy, and welcoming. We appreciate that our team was able to answer your questions and make the process convenient for you. Thank you for your recommendation, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Impressive service

We had no clue what to buy and Neil was super helpful and knowledgeable without being salesy.
Delighted with the mattress and product, looking forward to it being delivered!

25 de marzo de 2025
Logotipo de Bensons For Beds - Falkirk690

Respuesta de Bensons For Beds - Falkirk690

We're so happy to hear that you found our team member helpful and informative! We're delighted you're pleased with your mattress and we hope you enjoy it once it's delivered. Take care, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Neil was absolutely amazing

Neil was absolutely amazing! He took the time to answer all our questions and helped us figure out the perfect mattress for our comfort needs as well as our budget. On top of that, he was incredibly patient and kind while we navigated the process with two small kids in tow. His fantastic service and understanding made the entire experience so much easier and truly worth visiting the store in person and NOT ONCE was he pushing us to buy that day, allowing us to go home and discuss it. Thanks to him, we felt confident in our decision and chose to buy in-store rather than online. Highly recommend!

22 de marzo de 2025
Opinión espontánea
Logotipo de Bensons For Beds - Falkirk690

Respuesta de Bensons For Beds - Falkirk690

We're happy to hear that you had such a positive experience. It's wonderful to know that our team member was able to assist you in finding the perfect mattress while being patient and understanding of your needs. We appreciate you choosing to shop with us, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Great Service

We went into the showroom at Falkirk only thinking to possibly purchase a double divan. The assistant( Steven Crawford) who helped us out was so good with relevant and useful information that we ended up purchasing a headboard/4drawer base and an i-gel mattress. It was delivered on time and the delivery men were wonderful. Now the bed has been assembled and looks absolutely stunning

18 de marzo de 2025
Opinión espontánea
Logotipo de Bensons For Beds - Falkirk690

Respuesta de Bensons For Beds - Falkirk690

We're happy to hear about your showroom experience in Falkirk! It's great to know the information provided was so helpful and that you are delighted with your new bed. We appreciate your positive feedback regarding our delivery team. Take care, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Just perfect from start to finish

Bought our new bed from Falkirk Retail Park Bensons for Beds. The sales assistant was friendly, knowledgeable and offered many options for us. We were able to narrow down our options to choose the most suitable bed and mattress.

Price suited our budget and check out was simple. We received emails and phone calls to confirm and provide delivery window. Bed arrived and was delivered to the room by two cheerful and friendly delivery drivers. Bed was beautiful, well packaged and excellent quality.

17 de marzo de 2025
Opinión espontánea
Logotipo de Bensons For Beds - Falkirk690

Respuesta de Bensons For Beds - Falkirk690

We're happy to hear that you found the perfect bed and mattress with the help of our sales assistant. We appreciate your positive feedback on the delivery and the quality of your new bed. Thank you for sharing your experience, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service and salesman Steven in falkirk store was outstanding!

16 de marzo de 2025
Opinión espontánea
Logotipo de Bensons For Beds - Falkirk690

Respuesta de Bensons For Beds - Falkirk690

We appreciate your kind words! We're happy to hear that you received excellent service in our Falkirk store. Thank you for your positive feedback, Megan at Customer Care

Valorada con 5 estrellas sobre 5

New bed and headboard

Bought new bed and shortly after a new headboard. Helpful, knowledgeable staff but not "pushy". Bed was delivered as promised and headboard sent to shop on date agreed and we were phoned and advised it was ready to collect. Nothing negative to report at all. Well done Falkirk Bensons.

10 de marzo de 2025
Logotipo de Bensons For Beds - Falkirk690

Respuesta de Bensons For Beds - Falkirk690

We're so glad to hear you had a positive experience purchasing your new bed and headboard. It's great to know our team was helpful and that your delivery and collection went smoothly. Thank you for your feedback, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Thank you to the delivery team

Thank you to the delivery team, who not only carried the mattress up to my daughter's flat but also took it up a further flight to the room. Service from Bensons for Beds at Falkirk, from purchase to delivery, has been outstanding.

28 de febrero de 2025
Opinión espontánea
Logotipo de Bensons For Beds - Falkirk690

Respuesta de Bensons For Beds - Falkirk690

We're happy to hear that the delivery team went above and beyond to ensure your daughter's mattress was delivered with care. We appreciate your positive feedback regarding our service from purchase to delivery. Take care, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Very good experience

Very good experience. No complaints. Would recommend bensons to anyone.

21 de febrero de 2025
Logotipo de Bensons For Beds - Falkirk690

Respuesta de Bensons For Beds - Falkirk690

We're happy to hear that you had a very good experience. Thank you for recommending us; we appreciate your positive feedback, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Bensons beds

Bensons in my local retail park, they had good sales prices, some folks were there before me so I took my time to wander around and digest the goods and sales on offer. Salesman, Steven, very helpful re mattresses, very pleasant, answered my questions, I bought single bed and mattress, would recommend this store

19 de febrero de 2025
Opinión espontánea
Logotipo de Bensons For Beds - Falkirk690

Respuesta de Bensons For Beds - Falkirk690

We're happy to hear that you found good sales prices and that our staff was helpful with your mattress selection. We appreciate your recommendation of our store and are glad you had a positive experience, Megan at Customer Care

Valorada con 5 estrellas sobre 5

We had been looking for a small double…

We had been looking for a small double bed for my daughter for a while. We chose to just randomly walk into Bensons to see what beds they had. Steven helped us and was friendly and helpful from the start. He showed us a really good offer and took time to hear what my daughter wanted. He could have encouraged a more expensive buy that would not have been right for her needs and room size. Instead he was patient with her and answered all questions we had. We are happy with the offer, almost like it was meant to buy and my daughter is excited for her new bed.

19 de febrero de 2025
Logotipo de Bensons For Beds - Falkirk690

Respuesta de Bensons For Beds - Falkirk690

We're happy to hear about your positive experience and that our team member was so helpful in finding the perfect bed for your daughter. We appreciate you taking the time to share your feedback, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Great place for beds staff very…

Great place for beds staff very friendly and helpful can't recommend them enough

11 de febrero de 2025
Logotipo de Bensons For Beds - Falkirk690

Respuesta de Bensons For Beds - Falkirk690

We appreciate you taking the time to share your experience. We're happy to hear that our staff was friendly and helpful! Take care, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Good experience

One thing I liked was not being pounced on the minute I entered the store - that drives me crazy! I had told the salesman what I was looking for and he gave me a few options. He wasn’t pushy and allowed me to browse at my own pace. I purchased a mattress and look forward to it arriving in a couple of weeks.

31 de enero de 2025
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Respuesta de Bensons For Beds - Falkirk690

We're glad you enjoyed your shopping experience and appreciated the relaxed atmosphere. Thank you for mentioning the salesperson's helpful, non-pushy approach. We appreciate your mattress purchase and hope you enjoy it!
Take care,
Megan at Customer Care

Valorada con 5 estrellas sobre 5

Fantastic experience

I nipped in to look at mattresses, was greeted by Paul (I think that was his name). He gave me space to look and wasn't overbearing like a lot of salesmen which usually puts me off and I leave. He answered questions and gave advice and showed me different products to help make my mind up but wasn't pushy at all. He told me to continue looking and give him a shout which is exactly what I done and purchased a mattress and bed frame, I was extremely happy with the whole experience. I was a bit wary as I hate feeling pressure to purchase in store but there was none whatsoever.
A totally positive experience and I can't wait to shop in store again! With any luck Paul will serve me again. Top guy!

21 de enero de 2025
Opinión espontánea
Logotipo de Bensons For Beds - Falkirk690

Respuesta de Bensons For Beds - Falkirk690

We're happy to hear that you had such a positive experience in our store. It's great to know that you felt comfortable and not pressured during your mattress search and that our team member was helpful. We appreciate your feedback and look forward to assisting you again in the future.
Take care,
Megan at Customer Care

Valorada con 5 estrellas sobre 5

Took mum in for a new mattress as I had…

Took mum in for a new mattress as I had just purchased a new bed and mattress a few weeks previous, explained mum has altzeimers and the guys were so good with her, definitely recommend

17 de enero de 2025
Logotipo de Bensons For Beds - Falkirk690

Respuesta de Bensons For Beds - Falkirk690

We're happy to hear that the team provided a positive experience while you were shopping for a mattress for your mum. We appreciate you recommending us, and thank you for your feedback.
Take care,
Megan at Customer Care

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