We had Andrew to support us at the Team Valley site. He was absolutely fantastic. He placed us on a posh machine that helped us understand our preference for beds, explained the additional options... Ver más
La empresa ha respondido
Unit 15a Team Valley Retail World, Gateshead, NE11 0BD Gateshead, Tyne And Wear, GB
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We had Andrew to support us at the Team Valley site. He was absolutely fantastic. He placed us on a posh machine that helped us understand our preference for beds, explained the additional options... Ver más
La empresa ha respondido
Bensons for beds are excellent to deal with from showroom staff to delivery men . Everything went seamlessly and will buy from them again in the future
La empresa ha respondido
We visited Bensons for Beds - Gateshead Teams Valley and left happy with a new bed purchase. Angela was amazing and helped us around the store, showing us options, breaking things down nicely and simp... Ver más
La empresa ha respondido
The sales person at Gateshead was excellent, Louise. Very knowledgeable no high pressure sales, took us through the reclining bed process thoroughly, we were able to try out the bed in store which we... Ver más
La empresa ha respondido
Escrito por la empresa
Unit 15a Team Valley Retail World, Gateshead, NE11 0BD, Gateshead, Tyne And Wear, Reino Unido
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We had Andrew to support us at the Team Valley site. He was absolutely fantastic. He placed us on a posh machine that helped us understand our preference for beds, explained the additional options that Bensons offer without being pushy. Overall it was a fab experience and I highly reccomend them.
I hope the delivery team live up to the rest of the business.
Here’s to a good nights sleep!

Respuesta de Bensons For Beds - Gateshead

Respuesta de Bensons For Beds - Gateshead
Bensons for beds are excellent to deal with from showroom staff to delivery men . Everything went seamlessly and will buy from them again in the future

Respuesta de Bensons For Beds - Gateshead
Purchased my items at bensons gateshead, everyone was so helpful there, would highly reccomend, and the 2 Andys that ldelivered them were so helpful and polite, we are so happy with our new bed and mattress and are having many nights of wonderful sleep, thank you so much.

Respuesta de Bensons For Beds - Gateshead
From the sales team to the delivery team the communication was excellent throughout. I visited a store so I could look at the items I wanted to buy. The salesperson, Louise was really helpful and patient. She talked me through the options and gave me all the relevant pricing information. She was never pushy and that gave me the impression that they wanted me to get what was right for me.
I was kept informed of the delivery timelines and was given a time slot for the date of delivery 3 days beforehand and there was an option to select a different delivery from the date agreed in store.
On the day of the delivery I was called by the delivery team around 45 minutes beforehand to say when they would arrive.
The delivery team( Lee and Jamie) were so helpful and professional, they set up the bed and head board with no fuss and cleared up afterwards.
I would definitely recommend Bensons, great service and range of products and the items are good quality at a fair price. There was also an eight year warranty with my items and the staff are wonderful.
Thank you for all your help from start to finish, it really was appreciated and a pleasure to use your company.

Respuesta de Bensons For Beds - Gateshead

Respuesta de Bensons For Beds - Gateshead
Excellent advice about options in a no-pressure manner. Paul was both patient and very helpful

Respuesta de Bensons For Beds - Gateshead
great salesman Peter from Gateshead branch, no push, detailed explanation, not selling smoke, 100% genuine

Respuesta de Bensons For Beds - Gateshead
Easy shopping experience, no hard sell but some good guidance and advice.
Delivery team were quick and efficient.

Respuesta de Bensons For Beds - Gateshead
New bed frame delivered on arranged date and set up by two lovely polite delivery guys 😊

Respuesta de Bensons For Beds - Gateshead
Excellent service from purchase to delivery and building of wardrobe. Jamie in store very helpful and delivery guys who also built the wardrobe very efficient and polite

Respuesta de Bensons For Beds - Gateshead
All members of staff were extremely helpful offering a range of different mattresses to us which, consequently, made us choose a different mattress which ended up feeling just as good. I only caught one of the colleagues names, Ken who was our server.

Respuesta de Bensons For Beds - Gateshead
Extremely easy and straight forward to order and complete purchase online. Delivery's we're on time as expected.
Delivery men were extremely pleasant and proffessional,they couldn't have been more helpful.

Respuesta de Bensons For Beds - Gateshead
The sales manager was very knowledgeable, friendly and helped us to understand exactly what we were getting. Even went the extra mile to make sure we had any discount that was available. The mattress has since been delivered and we couldn't be happier with it - such a change from the ancient one we had before!

Respuesta de Bensons For Beds - Gateshead
We visited Bensons for Beds - Gateshead Teams Valley and left happy with a new bed purchase. Angela was amazing and helped us around the store, showing us options, breaking things down nicely and simply down to earth mannerism as well. Gave us space to look around and explore our options. Professional, patient and warm genuine service that really made for a wholesome experience. Recommended, thank you!

Respuesta de Bensons For Beds - Gateshead
Very good service from ordering to delivery. Would definitely recommend

Respuesta de Bensons For Beds - Gateshead
All the staff in the store were pleasant and friendly and helpful without being ‘pushy’. Andrew was the member of staff who served us and talked knowledgeably about what we might need and best options and about delivery times for what we had chosen.

Respuesta de Bensons For Beds - Gateshead
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