Bensons For Beds - Ipswich110 Opiniones 

331
•
TrustScore: 5 sobre 5

4,9

Unit 6b Euro Retail Park, Ransomes Way Central Avenue, IP3 9SN Ipswich, Suffolk, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The man who served us allowed us time to browse while making us aware he was available to help. He explained the difference between some of the mattresses to help us make an informed decision. We hav... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The manager Craig was incredible he helped us achieve our bed goals. When we needed a different headboad Craig sorted all of this out for us with no extra charge

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Craig was very knowledgeable about the products, friendly and helpful. He explained thoroughly about the delivery service giving us a date there and then. The selection of mattresses was very good an... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Product was delivered on time as promised. It feels and looks the same as advertised, I'm happy with it so far, however it needs to pass the test of time. Excellent customer service from the sales sta... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles para dormitorio
  2. también en la categoría
  3. Colchonería
  4. Tienda de colchones
  5. Tienda de ropa de cama

Sobre Bensons For Beds - Ipswich110

Escrito por la empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Información de contacto

  • Unit 6b Euro Retail Park, Ransomes Way Central Avenue, IP3 9SN, Ipswich, Suffolk, Reino Unido

  • 1473271142

4,9

Excelente

TrustScore: 5 sobre 5

331 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(331)

26.554 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Excellent range of beds & mattress etc

Excellent range of beds & mattress etc
Can't fault customer service
BUT REALLY EXPENSIVE DELIVERY CHARGE
EXCESSIVE REALLY

29 de diciembre de 2024
Logotipo de Bensons For Beds - Ipswich110

Respuesta de Bensons For Beds - Ipswich110

Thank you for your feedback! We’re delighted you enjoyed our range and customer service, but we’re sorry to hear the delivery charge felt excessive. Your comments are valuable and will be shared with the team to review our pricing structure. 💜 Thank you for your review – Lauryn at Customer Care.

Valorada con 1 estrellas sobre 5

Mislead

Salesman was more interested in the sale than picking up on what we were saying had he explained that we had miss read the sale sign and the bases were not in the sale outcome might have been different.

13 de noviembre de 2024
Opinión espontánea
Logotipo de Bensons For Beds - Ipswich110

Respuesta de Bensons For Beds - Ipswich110

Thank you for your feedback. We’re sorry to hear there was confusion around the sale signage and that this impacted your experience. We appreciate your comments and have since reviewed this internally to ensure clearer communication in the future. Thank you,
Megan at Customer Care

Valorada con 5 estrellas sobre 5

The salesman was attentive

The salesman was attentive, helpful and offered advice to help us choose the right bed for us. Unlike the girl in Dreams who was more interested in her phone!! Well done Bensons.

2 de diciembre de 2024
Valorada con 3 estrellas sobre 5

Beware the delivery charges

The salesman was very helpful and informative, but not pushy, and left us to ponder. He told us the price of the bed we were interested in, and that there was a delivery charge of £40.
The delivery charge did give us pause for thought, because another retailer a few doors away was offering a similar bed for the same price, but with no delivery charge.
In the end, we decided to go with Bensons, as we felt that the quality of the bed was better. We also ordered a headboard.
When we had sat down to do the paperwork, the salesman told us that he'd forgotten to tell us that because there were two items (bed and headboard) in the order, there would be an additional delivery charge of £9. (I was too surprised to ask how much we would have had to pay if we'd ordered a mattress as well.)
As a bed often comprises two or more parts, it seems fair that the constituent parts should be delivered as a single package. Certainly, any and all delivery charges should be clarified at the start of the sales process, and not after the deal is all but complete.

5 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

As soon as we entered the shop we were…

As soon as we entered the shop we were greeted by a really helpful man who showed us the various options of beds. He was so helpful,no hard sell. I was act dreading shopping for a bed but he made the experience so much easier. Thankyo

4 de noviembre de 2024
Valorada con 5 estrellas sobre 5

New Superking bed purchase

Bought a superking sleigh bed 2 yrs ago. We moved recently and it didn't fit our new place because of the fancy headboard and footboard, so had to go back and purchase a new superking ottoman, but this time just a normal divan base ottoman, been using or old king-size ottoman in the meantime, which we also purchased from bensons a few years back. Good service from the Ipswich branch, as always. To be fair, we did pop in Dreams but didn't see anything we really liked, so worth paying a bit extra for what we required.

23 de septiembre de 2024
Valorada con 5 estrellas sobre 5

A good nights sleep!

Clear communication about type of mattresses available. Professional and helpful assistant. She listened to our needs and found the perfect mattress for us. We are sleeping better than ever. Thankyou.

8 de septiembre de 2024
Valorada con 5 estrellas sobre 5

Jay is a Legend!

Jay at the Ipswich branch is an absolute legend - super professional and helpful. The experience of shopping here exceeded all my expectations 10/10 and five gold stars 🌟 - thankyou!

10 de septiembre de 2024
Opinión espontánea

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