Very friendly and knowledgeable staff that allow you to wander around the shop trying as many beds as you like at your own leisure. All they do is ask you very quickly if you need any help or any furt... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
From the moment we entered shop the salesman (Dev)asked if we needed any help.myself and my daughter where only into have a look at ottoman beds and salesman was really helpful showing us all the diff... Ver más
La empresa ha respondido
Paul was terrific in advising and guiding us through the great selection of beds. He was professional, helpful and great fun. The selection of beds was fantastic, and we had some great offers included... Ver más
La empresa ha respondido
First class customer service, no pressure to buy which is rare in sales and very welcomed. We weren’t sure which options to choose and salesman advised us on both choices. Salesman was knowledgeable a... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles para dormitorio
- también en la categoría
- Colchonería
- Tienda de colchones
- Tienda de ropa de cama
Sobre Bensons For Beds - Kilmarnock655
Escrito por la empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Información de contacto
7 Armour Street, KA1 3HT, Kilmarnock, Ayrshire, Reino Unido
- 1563524958
4,8
Excelente
254 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
New bed. Happy customer.
Choosing new bed right through to delivery was easy. Staff very helpful and knowledgeable. Plenty of communication and updates. Phoned before arrival. Very happy.
13 de febrero de 2026
Respuesta de Bensons For Beds - Kilmarnock655
We're so happy choosing a new bed and the delivery process was easy. It's great to hear our team was helpful and knowledgeable, and that you received plenty of updates. Thanks!
Respuesta de Bensons For Beds - Kilmarnock655
We're so happy you are loving your new bed and getting the best sleep ever! It's great to know our staff were very friendly.
- Jessica at Team Bensons
Driver john welsh and porter were very…
Driver john welsh and porter were very well mannered and helpful it was a pleasure having them deliver our bed well done to them both
6 de febrero de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Kilmarnock655
We're happy to hear that our delivery team was well-mannered and helpful during your bed delivery; we appreciate your positive feedback!
Looks like good quality items at reasonable price.
Had to wait a wee while for someone to attend to us, and the shop wasn't busy,hence the 4 stars. The staff member was helpful and informative. We are happy with the deal we got.
2 de febrero de 2026
Respuesta de Bensons For Beds - Kilmarnock655
Thank you for your review! We’re sorry you had a bit of a wait to be seen, especially when the store wasn’t busy — your feedback is really helpful. We’re glad to hear that once attended to, the service was helpful and informative, and that you’re happy with the deal you received. We really appreciate you sharing your experience,
Megan at Customer Care
Paul who works in the Kilmarnock branch…
Paul who works in the Kilmarnock branch was excellent. He was very patient with me and listened and helped me get what I was looking for.
29 de enero de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Kilmarnock655
Thank you so much for your lovely feedback Courtney! 😊 We’re delighted to hear Paul in our Kilmarnock store gave you such patient, helpful support and helped you find exactly what you needed. We really appreciate you choosing us,
Megan at Customer Care
Time for a new mattress!
Large range of beds. Very knowledgeable staff. Good simulator to assess desired degree of firmness of mattress. Good good price in the sale. Delivered exactly when Benson said it would be. A good experience overall.
26 de enero de 2026
Respuesta de Bensons For Beds - Kilmarnock655
We're happy to hear you found a large range of beds and knowledgeable staff. It's great that the simulator helped assess mattress firmness and that delivery was on time. We appreciate your positive feedback,
Megan at Customer Care
Darren was great in store and so was…
Darren was great in store and so was the delivery driver
24 de enero de 2026
Respuesta de Bensons For Beds - Kilmarnock655
We're so happy to hear that you had a great in-store experience and that the delivery service was also excellent! Thanks for your positive feedback.
Fantastic customer service
Fantastic customer service from phone back to the in store sales team member Dev. He was so patient, helpful and kind. Now just awaiting delivery.
16 de enero de 2026
Respuesta de Bensons For Beds - Kilmarnock655
We appreciate your feedback! We're happy to hear that you received fantastic customer service and that our sales team member was patient, helpful, and kind. We hope you enjoy your delivery!
The sales person was informative
The sales person was informative, knowledgable and not pushy.
Tried to give us a great deal.
5 de enero de 2026
Respuesta de Bensons For Beds - Kilmarnock655
We appreciate you sharing your experience. We're happy to hear that our sales team was informative, knowledgeable, and not pushy while trying to give you a great deal.
Claire was very helpful but also gave…
Claire was very helpful but also gave us plenty of time and space to decide which bed we preferred.
14 de enero de 2026
Respuesta de Bensons For Beds - Kilmarnock655
We're so happy to hear that you felt supported by our team while still having the space you needed to choose your bed! Thank you for your review.
The staff are amazing guys and very…
The staff are amazing guys and very helpful.
Thanks
14 de enero de 2026
Respuesta de Bensons For Beds - Kilmarnock655
We’re delighted to hear our staff made such a positive impression and were so helpful during your visit. Thank you for your positive review – Lauryn at Customer Care 💜
Will Shop again at Bensons
The staff were polite, friendly and very helpful. This is not my first time shopping at Bensons and will not be my last.
6 de enero de 2026
Respuesta de Bensons For Beds - Kilmarnock655
We’re thrilled to hear our team provided such polite, friendly, and helpful service, and that you’ve chosen Bensons more than once. We truly appreciate your loyalty and look forward to welcoming you again in the future. Thank you for your positive review – Lauryn at Customer Care 💜
Came in today to look at beds but…
Came in today to look at beds but didn't expect to buy as it's my first time ever buying a "big boy" bed, but Paul seen I was lost and helped me straight away. Paul took me around the shop telling me what he thought was best fitted to my requirements and he nailed it, thanks very much Paul for making it easy for me, and all the best!
8 de enero de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Kilmarnock655
We're happy to hear that you had such a positive experience in our store. It's great to know that our colleague was able to assist you with your first "big boy" bed purchase and made the process easy. We appreciate your kind words and wish you all the best! Thank you for your positive review – Lauryn at Customer Care 💜
Knowledgeable and helpful.
Knowledgeable and helpful. It's been a couple days and already sleeping so much better!
7 de enero de 2026
Respuesta de Bensons For Beds - Kilmarnock655
Thank you for your feedback Mairi! We’re glad our team was knowledgeable and helpful. We look forward to assisting you again soon,
Megan at Customer Care
Darren was very helpful
Darren was very helpful. My daughter picked bed done all paperwork then she changed her mind
No problem for Darren and very helpful on phone with checking all the details
27 de diciembre de 2025
Respuesta de Bensons For Beds - Kilmarnock655
We’re delighted to hear Darren went above and beyond to make the process smooth and stress-free, even when plans changed. Thank you for your positive review – Lauryn at Customer Care 💜
That the company is very helpful&has lots to choose grome
They were very helpful.well managed.chatty&smiling&could not do enough to help.&took the packaging away with them&wished me a merry Christmas&happy new year
24 de diciembre de 2025
Opinión espontánea
Respuesta de Bensons For Beds - Kilmarnock655
We're happy to hear that our team was helpful and accommodating. We appreciate your positive feedback regarding their service and holiday wishes. Thank you for your review - Lauryn at Customer Care
Fab, Easy, no pressure salesman
I went into the store with my daughter looking fir a new mattress for her bed, the salesman I spoke to couldn't be more helpful, he got my little girl to try out the mattresses they had in stock to take away, twice. He was patient and spoke to us without rushing. Once we had picked the mattress, he brought it to us, took my details and processed our order, all the while chatting to us and offered my daughter a sweet from the jar on the desk. He couldn't have been more helpful.
20 de diciembre de 2025
Respuesta de Bensons For Beds - Kilmarnock655
It’s fantastic to know your experience was patient, friendly, and stress-free! Helping your daughter find the right mattress and adding those little touches makes us proud. 💜 Thank you for your positive review – Lauryn at Customer Care.
Respuesta de Bensons For Beds - Kilmarnock655
Hi John,
Thank you very much for your review. We really appreciate you kind words and were glad you you had a good experience in store.
Team Bensons - Keaton
First class customer service
First class customer service, no pressure to buy which is rare in sales and very welcomed. We weren’t sure which options to choose and salesman advised us on both choices. Salesman was knowledgeable and pleasant to deal with. Five stars for customer service, will definitely be back.
8 de diciembre de 2025
Respuesta de Bensons For Beds - Kilmarnock655
We appreciate you sharing your experience. It's great to hear that our team member provided knowledgeable advice without pressure. We're glad that you found the customer service to be first class. We look forward to your return.
Thank you, Jess - Team Bensons
Respuesta de Bensons For Beds - Kilmarnock655
We appreciate you mentioning the ambiance and staff! It's great to know these enhanced your visit with us. Thank you for your review.
– Thank you, Jess- Team Bensons
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.