Very friendly and knowledgeable staff that allow you to wander around the shop trying as many beds as you like at your own leisure. All they do is ask you very quickly if you need any help or any furt... Ver más
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Very friendly and knowledgeable staff that allow you to wander around the shop trying as many beds as you like at your own leisure. All they do is ask you very quickly if you need any help or any furt... Ver más
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From the moment we entered shop the salesman (Dev)asked if we needed any help.myself and my daughter where only into have a look at ottoman beds and salesman was really helpful showing us all the diff... Ver más
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Paul was terrific in advising and guiding us through the great selection of beds. He was professional, helpful and great fun. The selection of beds was fantastic, and we had some great offers included... Ver más
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First class customer service, no pressure to buy which is rare in sales and very welcomed. We weren’t sure which options to choose and salesman advised us on both choices. Salesman was knowledgeable a... Ver más
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Escrito por la empresa
7 Armour Street, KA1 3HT, Kilmarnock, Ayrshire, Reino Unido
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Like to see what I'm buying, so went in store opposed to online. Well laid out store with helpful staff and got exactly what I wanted. Delivery was spot on too
Store assistant was very friendly and helpful and guided us to purchase what we wanted
Experienced staff very friendly and knowledgeable
Isobel the sales assistant was very friendly and knowledgable of the products she was selling. She made me feel comfortable and at ease. She provided a great enviroment. I didn t feel any pressure to buy and it was a positive experience purchasing my mattress. Thank you
Very professional service. Everything done in a no pressure, helpful, and easy to understand wa. Would definitely recommend
Staff member listened to what I was looking for and directed me to the right area and helped talk me through the available options
Isobel was very patient with my elderly parent as we selected a new bed. Great selection of beds and we got one that was exactly the right height for her. Christine very friendly and helpful when I phoned a few days later to make a change to the order. Overall a great experience.
Excellent customer service from everyone in store.
We were helped by Isobel in the Kilmarnock store. Absolutely lovely person and helped us out a lot. She is very knowledgeable and helped us pick out the ideal bed.
Good communication. Kept up to speed with delivery time. Arrived promptly and took items to where I needed. Friendly and helpful. So far, good product.
Purchased a mattress - Fay the salesperson was amazing in helping me find the perfect one to suit my needs as having issues with pain. Got it home and unfortunately it was damaged - not an issue - the replacement was delivered by Fay and a manager from another branch that same evening and faulty one taken away. Following morning Fay called to see how everything was - no pain! Excellent customer services and after sales - won’t hesitate in recommending Bensons to family and friends and using again! Thanks Fay!
The sales girl was extremely helpful in helping me choose a mattress. She made me aware of special offers and explained the different types of mattresses. Eleanor made everything so simple and easy from start to finish.
Our sales advisor was Darren, store manager. He was super helpful and helped us choose the bed and mayoress of our dreams. He applied is punts where he could to get us the best deal. Thank you.
The shop assistant was very knowledgeable about the product we were interested in and offered us other similar alternatives. She explained the ins and outs of our financial agreement and offered different time scales and payment options. Overall we were extremely impressed by our assistant.
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