Great company to do business with very helpful and listened to my sleep problems and recommended a mattress which seemed appropriate at the time, but unfortunately i ended up with pain in my joints. T... Ver más
Localización
Cambiar localizaciónUnit 8a Birstall Shopping Park, Birstall, WF17 9DT Leeds, Yorkshire, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Generally a brilliant, seamless experience. The delivery drivers were great, very friendly and helpful. The store assistant we dealt with was also great and helpful, however when we initially walked i... Ver más
La empresa ha respondido
Excellent service & delighted with my new bed. From ordering in the showroom to delivery the service was brilliant, took all the stress out of recycling my old bed & mattress and assembling the new be... Ver más
Great staff in store, listened to my needs and recommended sleep test mattress machine. Kept recommend mattress to my budget. Fast efficient service. Delivery driver confirmed date and time the day be... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles para dormitorio
- también en la categoría
- Colchonería
- Tienda de colchones
- Tienda de ropa de cama
Sobre Bensons For Beds - Leeds673
Escrito por la empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Información de contacto
Unit 8a Birstall Shopping Park, Birstall, WF17 9DT, Leeds, Yorkshire, Reino Unido
- 1924422381
4,8
Excelente
563 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent sales staff
Excellent sales staff. Gave us time and put our order through prompt.
1 de noviembre de 2026
Excellent customer service in every…
Excellent customer service in every area from sales to delivery.New bed is literally a dream.
1 de noviembre de 2026
Everything went to plan
Everything went to plan, communication excellent. Four stars as I think delivery charge is expensive
31 de octubre de 2026
Very knowledgeable staff and no…
Very knowledgeable staff and no pressure or rushing.
31 de octubre de 2026
Excellent choice in the store
Excellent choice in the store. Excellent sales assistant, Chris
29 de octubre de 2026
Opinión espontánea
Fantastic service in store and…
Fantastic service in store and delivery. Both Andy Mac and Andy P were brilliant.
26 de octubre de 2026
Great Company
Great company to do business with very helpful and listened to my sleep problems and recommended a mattress which seemed appropriate at the time, but unfortunately i ended up with pain in my joints. This wasn't a problem with Bensons For Beds they changed my mattress without any problems i am very pleased and i am now sleeping soundly. Thank you Bensons For Beds.
27 de octubre de 2026
Opinión espontánea
Craig was very helpful and patient with…
Craig was very helpful and patient with us looking for a bed. We did the bed simulator and tried all the relevent mattresses until we found one we were happy with
14 de octubre de 2026
Great service by the young lady who…
Great service by the young lady who help us choose the right bed and especially the mattress.
22 de octubre de 2026
Excellent service & delighted with my…
Excellent service & delighted with my new bed. From ordering in the showroom to delivery the service was brilliant, took all the stress out of recycling my old bed & mattress and assembling the new bed. Friendly helpful staff and a great value product.
19 de octubre de 2026
Opinión espontánea
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Respuesta de Bensons For Beds - Leeds673
We're so pleased to hear that you are happy with the quality and perfect fit of your new bed! Thank you for sharing your wonderful feedback with us.
Team Bensons
Quick fast an professional service by…
Quick fast an professional service by Bensons 👍🏻
19 de octubre de 2026
Respuesta de Bensons For Beds - Leeds673
Thank you for your fantastic review! We're thrilled to hear that you experienced quick, fast, and professional service at Bensons. Your satisfaction is our top priority, and we look forward to serving you again soon!
Excellent service
Excellent service. Kelly was friendly and very helpful, we didn’t feel pressured whilst making our choice of mattress.
14 de octubre de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Leeds673
Thank you for your wonderful review! We're thrilled to hear that Kelly provided you with friendly and helpful service. Our goal is to ensure a comfortable shopping experience, and we're glad you felt no pressure. We appreciate your feedback and hope you enjoy your new mattress!
We found our perfect mattress and Craig…
We found our perfect mattress and Craig gave us all the information we needed and was so helpful. Incredibly happy with the service provided.
6 de octubre de 2026
Respuesta de Bensons For Beds - Leeds673
Thank you for your wonderful review! We're thrilled to hear you found the perfect mattress and that Craig was able to assist you. Your satisfaction is our top priority, and we appreciate your kind words about our service. We look forward to seeing you again!
Respuesta de Bensons For Beds - Leeds673
Thank you for your fantastic review! We're thrilled to hear you enjoyed our service. Our team works hard to provide the best experience possible, and your feedback motivates us to keep going. We look forward to serving you again soon!
Respuesta de Bensons For Beds - Leeds673
Thanks for your feedback! 😊 We're delighted to hear that you experienced a polite and professional service from the moment you spoke with our sales team right through to delivery. Providing a smooth and enjoyable experience every step of the way is exactly what we aim for.
Thank you for choosing Bensons, and we hope you enjoy your new purchase! ⭐
DELIGHTED
Craig at the Leeds office was very helpful and spent time to answer all our questions. Michael and Luther who delivered and constructed the bed frame were careful, polite and explained everything. We have now slept on the bed and are delighted.
9 de octubre de 2026
Respuesta de Bensons For Beds - Leeds673
Thanks for your fantastic feedback! 😊 We're delighted to hear that Craig at our Leeds store took the time to answer all your questions and helped you feel confident in your purchase.
It's also wonderful to know that Michael and Luther provided such a careful and professional delivery and assembly service, keeping you informed every step of the way. Best of all, we're thrilled to hear you've now slept on your new bed and are delighted with it! 🛏️✨
Thank you for choosing Bensons, and we hope you enjoy many comfortable nights ahead.
Craig from Batley branch is super star.
Craig from Batley branch is super star.
10 de octubre de 2026
Respuesta de Bensons For Beds - Leeds673
Thank you for your wonderful feedback! We're thrilled to hear that Craig made such a positive impression at our Batley branch. He truly is a superstar, and we appreciate your recognition of his hard work. We look forward to serving you again soon,
Megan | Customer Care Specialist
Good, but uncomfortable shop experience
Generally a brilliant, seamless experience. The delivery drivers were great, very friendly and helpful. The store assistant we dealt with was also great and helpful, however when we initially walked into the shop, there were a couple of younger staff members gathered round whispering and giggling quietly while looking up at us as we walked through, which made us feel a little bit uncomfortable - If we hadn't have seen the bed we wanted online and fallen in love with it in the store, we would have walked out. Very unprofessional.
19 de septiembre de 2026
Respuesta de Bensons For Beds - Leeds673
Thank you for sharing your feedback with us. We are delighted to hear that you had such a great experience with our delivery drivers and store assistant, and that you love your new bed.
However, we are truly sorry for the initial unwelcoming impression left by some of our team members. We take your comments seriously and will use this feedback to ensure all our visitors feel comfortable and respected from the moment they walk through our doors.
Thank you,
Megan | Customer Care Specialist
Top service and products
Very helpful staff in store, then comms and delivery were spot on. Would definitely shop here again.
2 de octubre de 2026
Respuesta de Bensons For Beds - Leeds673
Thank you for your wonderful review! We're thrilled to hear that our staff made your experience enjoyable and that our communication and delivery met your expectations. We look forward to serving you again soon!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.