Customer service was excellent and salesman Ian was knowledgeable and patient. He gave us plenty of time to make a decision and was supportive throughout the whole process. You should be proud to ha... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 7 Parc Pemberton Retail Park, SA14 9UZ Llanelli, Carmarthenshire, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The gentleman made sure that it was the right mattress for my recliner bed. Luckily I was still on the computer from when I purchased 10 yrs ago.
La empresa ha respondido
Store is well set out with a good range. Everything is clearly marked with bed information and price. We felt free to look around without any pressure from staff but they were on hand to answer questi... Ver más
La empresa ha respondido
I am very pleased with the experience of choosing a new bed at Bensons for Beds. The staff were knowledgeable and friendly , helping us make the right choice. Their communication post sales was excell... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Bensons For Beds - Llanelli374
Escrito por la empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Información de contacto
Unit 7 Parc Pemberton Retail Park, SA14 9UZ, Llanelli, Carmarthenshire, Reino Unido
- 1554778340
4,8
Excelente
235 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Bensons For Beds - Llanelli374
We're delighted to hear that you received great service! It's wonderful to know our assistant was so helpful and patient, ensuring you had all the support you needed to make the right choice.
💜 Thank you for your positive review - Lauryn at Customer Care 💜
Customer service was excellent and…
Customer service was excellent and salesman Ian was knowledgeable and patient. He gave us plenty of time to make a decision and was supportive throughout the whole process.
You should be proud to have Ian on the sales team. He was excellent.
1 de septiembre de 2026
Respuesta de Bensons For Beds - Llanelli374
Hello Mrs Powell,
Thank you for your wonderful feedback! 😊 We're delighted to hear that Ian provided such excellent service throughout your visit. His knowledge, patience, and supportive approach are exactly the qualities we strive for, and we're thrilled he gave you the time and confidence to make the right decision. We'll be sure to pass on your kind words to Ian and the team. Enjoy your new purchase, and thank you for choosing us,
Megan | Customer Care Specialist⭐️
The gentleman made sure that it was the…
The gentleman made sure that it was the right mattress for my recliner bed. Luckily I was still on the computer from when I purchased 10 yrs ago.
29 de agosto de 2026
Respuesta de Bensons For Beds - Llanelli374
Hello Rachel,
Thank you for your great review! 😊 We're so pleased our salesperson was able to help you find the right mattress for your recliner bed. It's wonderful that your previous purchase details were still available, making it even easier to find the perfect match. We appreciate your feedback and hope you enjoy many more years of comfort,
Megan | Customer Care Specialist
Friendly and very helpful staff in…
Friendly and very helpful staff in store and during delivery.
21 de agosto de 2026
Respuesta de Bensons For Beds - Llanelli374
We're sorry to hear this, if you'd like to ring the store we can discuss a possible change of mattress depending on the length of time you've had it. We're always here to help if you need us - Llanelli Store
John who served me was very polite
John who served me was very polite, professional and was able to find me the correct bed for my need's. He also explained the process exactly to what was going to happen
13 de agosto de 2026
Respuesta de Bensons For Beds - Llanelli374
We're so pleased to hear about the excellent service you received! It's wonderful that our team member was polite, professional, and helped you find the perfect bed, explaining the process clearly.
Team Bensons
The shopping experience was excellent…
The shopping experience was excellent with an excellent sales person. I have already completed a survey about it and can’t see why I need to do it again.
11 de agosto de 2026
Respuesta de Bensons For Beds - Llanelli374
Thank you for your wonderful feedback! We're so pleased to hear you had an excellent shopping experience and received great service from our salesperson. We appreciate you taking the time to share your thoughts.
Team Bensons
Helpful, knowledgeable staff.…
Staff in shop were very helpful and knowledgeable. The after sales service kept you updated with delivery details. And the delivery staff were friendly, helpful and knew what they were doing.
3 de agosto de 2026
Respuesta de Bensons For Beds - Llanelli374
Thank you for your wonderful feedback! We're delighted to hear that our shop staff were helpful and knowledgeable. It's fantastic that our after-sales service kept you updated and that our delivery team was friendly, helpful, and efficient.
Team Bensons
Fantastic bed and staffs in Llanelli…
Fantastic bed and staffs in Llanelli are wonderful
24 de julio de 2026
Respuesta de Bensons For Beds - Llanelli374
We're so pleased to hear you're enjoying your fantastic new bed and that our team in Llanelli provided such wonderful service! Thank you for your kind words.
Team Bensons
Buying from Bensons
Recently ordered a very expensive Tempur bed after 10 days we had an issue with one of the single mattresses Bensons had no issues changing the matress and helped all the way through i would highly recommend Bensons the original cost was the lowest cost over other bed sellers and when we needed help over an issue again they helped us solve it with no attitude and if anything took just as much care resolving our issue I will be returning to Bensons again 😀
26 de julio de 2026
Respuesta de Bensons For Beds - Llanelli374
Hi Wendy,
Thank you for your fantastic review! We're delighted to hear you were pleased with both the value of your Tempur bed and the support you received from our team.
Your recommendation means a lot to us, and we look forward to welcoming you back in the future.
Sleep well,
Bensons for Beds!✨
Very friendly staff and helpful
Very friendly staff and helpful
Quick service and delivery was on time with updates
16 de julio de 2026
Respuesta de Bensons For Beds - Llanelli374
We're so pleased to hear that our staff were friendly and helpful. It's wonderful to know you received quick service and that your delivery was on time with updates. Thank you for your kind feedback!
Bensons are the best.
I am very pleased with the experience of choosing a new bed at Bensons for Beds. The staff were knowledgeable and friendly , helping us make the right choice. Their communication post sales was excellent and the whole process up to delivery was smooth. The quality of their products is excellent.
12 de julio de 2026
Respuesta de Bensons For Beds - Llanelli374
We're so pleased to hear you had such a positive experience choosing your new bed with us! It's wonderful that our team was knowledgeable and friendly, and that the communication post-sale was excellent. We're glad the entire process up to delivery was smooth and that you're happy with the quality of our products.
Respuesta de Bensons For Beds - Llanelli374
We are so pleased to hear that you received excellent service and had a great experience with our salesman. Thank you for sharing your positive feedback with us!
Team Bensons
Honest and professional service…
Honest and professional service throughout the transaction.
2 de julio de 2026
Respuesta de Bensons For Beds - Llanelli374
We're so pleased you experienced honest and professional service throughout your transaction. Thank you for your kind words!
Superb wardrobes
Superb wardrobes, delivered and assembled with care by a great team. Thank you.
3 de julio de 2026
Respuesta de Bensons For Beds - Llanelli374
We're so pleased to hear you're happy with your wardrobes and that our team provided careful delivery and assembly! Thank you for your kind words.
Team Bensons
Looking forward to my bed being…
Looking forward to my bed being delivered on the seventh of July
19 de junio de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Llanelli374
We are happy to hear this and look forward to your delivery.
Team Bensons
Excellent servce
Excellent servce, a knowledgeable member of staff, very informative served me. Will certainly purchase again in the future.
16 de mayo de 2026
Respuesta de Bensons For Beds - Llanelli374
We're so pleased our staff provided excellent service and were very informative. Thank you for your kind feedback; we look forward to your next purchase!
Team Bensons
Excellent service and advice Bergen Wardrobe from the…
Excellent service and advice from the moment i entered the store. Absolutely no pressure to purchase immediately. I was given all the information I needed.
When my decision was made to make my purchase, the experience was excellent. Each step was explained. I was given the delivery date of my choice.
The delivery was also excellent. I was informed of my time slot 3 days before, received a telephone call the day of delivery.
To conclude, thank you to John at the Llanelli branch for all his advice and assistance. Mandy and her colleague who delivered my wardrobe.
The product itself, the Bergen Wardrobe, is fantastic. Stylish and solid. Worth every penny.
Thank you again to Benson for Beds Llanelli.
12 de junio de 2026
Respuesta de Bensons For Beds - Llanelli374
We're so pleased to hear that you received excellent service and advice from our team. It's wonderful that your purchase and delivery experience was smooth and that you are enjoying your new wardrobe. Thank you for your kind feedback.
Team Bensons
Carl and Steve were very helpful and…
Carl and Steve were very helpful and friendly when delivering and the staff in the store couldn’t have been better
12 de junio de 2026
Respuesta de Bensons For Beds - Llanelli374
We're so pleased you had such a positive experience with our delivery team and our helpful in-store staff! Thank you for your wonderful feedback.
Team Bensons
Excellent customer service/ customer…
Excellent customer service/ customer care from the start -from John the salesman (Llanelli)who took the time/care to listen to what I needed selecting the right mattress suitable and from Bensons delivery service - which I had to change a delivery date due to unforeseen circumstances - they constantly kept me informed regarding my updated delivery/time schedule and the friendly delivery guys contacted me an hr before to say when to expect delivery/ recycling my old Mattress stress free which I also bought from Bensons several yrs ago too -excellent quality mattress/customer support/service
12 de junio de 2026
Respuesta de Bensons For Beds - Llanelli374
We're so pleased to hear about your excellent experience from start to finish. It's wonderful that our team member took the time to help you find the right mattress, and that our delivery service kept you informed and made the process stress-free. Thank you for your kind words!
Team Bensons
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.