First time at Bensons Beds, the choice is tremendous, with a large spread of prices, makes and designs. There’s no pressure, but guidence is available. We found the ideal bed( low) and mattress ( ex... Ver más
Localización
Cambiar localizaciónUnit 7 Metro Retail Park, NE11 9XU Gateshead, Tyne And Wear, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
We visited the showroom, saw a bed we liked and then looked at the website to see details. Very good offer of bed + mattress. Back to the showroom to have another look and decided to order. All fine... Ver más
La empresa ha respondido
As a valued customer having purchased from Bensons for Beds for years. I was very disappointed to be charged an admin charge for changing my recent order, I didn’t cancel my order, I simply changed my... Ver más
La empresa ha respondido
Absolutely delighted with my first experience of buying from Bensons for Beds - it will definitely not be my last! The whole process from choosing the best products for my needs, right through to the... Ver más
Información sobre la empresa
- Tienda de muebles para dormitorio
- también en la categoría
- Colchonería
- Tienda de colchones
- Tienda de ropa de cama
Sobre Bensons For Beds - Metro Centre279
Escrito por la empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Información de contacto
Unit 7 Metro Retail Park, NE11 9XU, Gateshead, Tyne And Wear, Reino Unido
- 1914606158
4,9
Excelente
574 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Extremely helpful
They were extremely helpful and knowledgeable about the products they were selling. The delivery service was exceptional
5 de julio de 2026
Respuesta de Bensons For Beds - Metro Centre279
We're so pleased our team was helpful and knowledgeable about our products, and that your delivery service was exceptional. Thank you for your kind feedback!
Louise and her colleague were very…
Louise and her colleague were very helpful. Got exactly the mattress I needed even though not a huge amount of choice for adjustable beds. A bit pricey but you get what you pay for, including an 8 year guarantee on everything plus life time manufacturing fault guarantee.
7 de julio de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Metro Centre279
We're so pleased to hear that our colleagues were very helpful and that you found exactly the mattress you needed. It's wonderful that you appreciate the quality and guarantees provided. Thank you for your kind feedback!
Great experience
Louise the store assistant was very helpful but not pushy at all. She was very attentive and informative.
5 de julio de 2026
Respuesta de Bensons For Beds - Metro Centre279
We're so pleased to hear our store assistant was helpful and attentive without being pushy. Thank you for your kind feedback!
Delivery on time
Delivery on time, bed was assembled in a good time, staff were really professional, great customer service
29 de junio de 2026
Respuesta de Bensons For Beds - Metro Centre279
We're so pleased your delivery was on time and your bed was assembled efficiently. It's wonderful to hear our staff were professional and provided great customer service!
Team Bensons
Superb
All parts of this process -from buying the bed and getting expert advice to getting delivery- have been excellent. Good price, great service and excellent communication throughout. Thank you!
26 de junio de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Metro Centre279
We're so pleased to hear that your entire experience, from expert advice to delivery, was excellent. Thank you for your kind words!
Team Bensons
Excellent service
Excellent service. Friendly professional and knowledgeable salesman who explained everything in a straightforward manner that was easy to understand.
24 de junio de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Metro Centre279
We're so pleased you received excellent service from our professional and knowledgeable team. We appreciate your kind feedback!
Team Bensons
The delivery service from Nick and his…
The delivery service from Nick and his assistant Steven was excellent from start to finish. They were friendly, professional, and handled the delivery of my bed and mattress with great care. They arrived on time, kept me informed throughout the process, and were respectful of my home. Both were efficient and helpful, making the whole experience smooth and stress-free. I am very pleased with the service they provided and would highly recommend them. Thank you, Nick and Steven, for a fantastic delivery experience.
14 de junio de 2026
Respuesta de Bensons For Beds - Metro Centre279
We're so pleased to hear you had such a positive delivery experience! It's wonderful that our team provided excellent service, handling everything with care and keeping you informed. Thank you for your kind words and recommendation!
Team Bensons
Amazing experience from start to…
Amazing experience from start to finish. From the shop lads to the delivery lads, they were fantastic.
17 de junio de 2026
Respuesta de Bensons For Beds - Metro Centre279
We're so pleased you had an amazing experience from start to finish. Our team strives for fantastic service. Thank you!
Team Bensons
Respuesta de Bensons For Beds - Metro Centre279
We're so glad you had a great experience. Thank you for your kind words!
Team Bensons
Good customer service
Salesperson listened to what we wanted and gave us a choice based on our wishes, dib not try to oversell.
19 de junio de 2026
Respuesta de Bensons For Beds - Metro Centre279
We're so pleased our team listened to your needs and provided choices without overselling. Thank you for your kind feedback!
Team Bensons
Friendly knowledgeable staff
Friendly staff, really good advice in store, and courteous efficient & knowledgeable delivery staff. Cannot fault them
We bought a ottoman bed base which seems really good, bit hard to lift with mattress on but otherwise no complaints so far.
12 de junio de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Metro Centre279
We're so pleased you received excellent advice and found our delivery team courteous and knowledgeable. We appreciate your positive feedback!
Team Bensons
Excellent service from choosing the bed…
Excellent service from choosing the bed to delivery.
5 de junio de 2026
Respuesta de Bensons For Beds - Metro Centre279
We're so pleased you found our service excellent! Thank you for your feedback.
Team Bensons
Great lads who came and took bed away…
Great lads who came and took bed away and built new bed brilliant service
7 de junio de 2026
Respuesta de Bensons For Beds - Metro Centre279
We're so pleased to hear our team provided brilliant service! Thank you for sharing your positive experience.
Team Bensons
Brilliant service from start to finish
Brilliant service from start to finish. Would highly recommend this company
1 de junio de 2026
Respuesta de Bensons For Beds - Metro Centre279
We're so pleased you experienced brilliant service and would highly recommend us. Thank you!
Team Bensons
Excellent in every department from store to deliveryExcellent advice in the shop which…
Excellent advice in the shop which helped to decide which mattress to buy. The delivery was great. We were advised half an hour before delivery and the staff were curteuos and efficient. Would use them again.
30 de mayo de 2026
Respuesta de Bensons For Beds - Metro Centre279
We're so pleased to hear our team provided excellent advice, helping you choose the perfect mattress. It's wonderful that your delivery was great and efficient!
Team Bensons
Respuesta de Bensons For Beds - Metro Centre279
We're so pleased to hear you received fantastic service! We appreciate your kind words.
Team Bensons
Good experience in store and delivery
24 de mayo de 2026
Respuesta de Bensons For Beds - Metro Centre279
We're glad you had a great experience! Thank you for your feedback.
Team Bensons
Great experience
Great experience. Knowledgeable and patient salesman. Gave time and space for my 95year old mother to try out beds and knew what adaptations were available for each style. Delivery was booked on purchase day and all went according to plan. Delivery men were efficient and tidied everything up. My Mum is delighted with her new bed.
22 de mayo de 2026
Respuesta de Bensons For Beds - Metro Centre279
We're so pleased to hear about your great experience! It's wonderful that our team was knowledgeable and patient, ensuring your mother found the perfect bed. We're glad the delivery was efficient and that she is delighted.
Team Bensons
Great service and love my bed
22 de mayo de 2026
Respuesta de Bensons For Beds - Metro Centre279
We're so pleased you love your bed!
Team Bensons
Respuesta de Bensons For Beds - Metro Centre279
We appreciate your feedback! We're so glad our team was professional and knowledgeable. Thank you for sharing.
Team Bensons
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.