We were served by Anil, who was both patient and very knowledgeable. He listened to our needs and took time and effort to show us the different options. Walked out satisfied. Experience slightly... Ver más
Localización
Cambiar localizaciónUnit C Shannon Corner Retail Park, Burlington Road, KT3 4RP New Malden, Kingston, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Staff in the new Malden store were incredibly helpful. Not pushy at all showed me options and let me try the lift function for weight as I was interested in an ottoman. Then left me to browse for a wh... Ver más
I would definitely recommend Benson beds. I wanted a firm mattress something reasonable in price and good quality. I was greeted with a warm welcome. The store manager who dealt with me was amaz... Ver más
La empresa ha respondido
Great customer service when buying a mattress yesterday at New Malden branch! Very impressed with the man who dealt with my order - Charlie North I think. He was cheerful, knowledgeable & efficient th... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Bensons For Beds - New Malden135
Escrito por la empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Información de contacto
Unit C Shannon Corner Retail Park, Burlington Road, KT3 4RP, New Malden, Kingston, Reino Unido
- 2083362302
4,7
Excelente
263 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Friendly helpful sales assistant and…
Friendly helpful sales assistant and delivery men
16 de agosto de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Men were very good ,quick
Men were very good ,quick, took their shoes off.
New bed in and out in a very short time.
10 de agosto de 2026
Respuesta de Bensons For Beds - New Malden135
We're so pleased to hear our delivery team was quick and respectful, and that your new bed was installed efficiently. Thank you for your kind feedback!
Thank you for your positive review - Lauryn at Customer Care 💜
They are very helpful and very easy to…
They are very helpful and very easy to use as well. very reliable company. We love our new mattress now .
2 de abril de 2026
Respuesta de Bensons For Beds - New Malden135
Thank you for your wonderful feedback! 😊 We're so pleased to hear that you found us helpful, reliable, and easy to deal with throughout your experience. Best of all, it's fantastic to know that you love your new mattress! Wishing you many comfortable and restful nights ahead,
Megan | Customer Care Specialist💤
The sales girl was very pleasant and…
The sales girl was very pleasant and helpful
but I wanted a single bed and mattress There was only one to show
13 de julio de 2026
Respuesta de Bensons For Beds - New Malden135
We're glad to hear our sales assistant was pleasant and helpful. We understand your disappointment with the limited selection of single beds and mattresses. Your feedback is valuable to us.
Monika was very helpful
Monika was very helpful, patient, and knowledgeable. She informed us about all the different mattresses and helped us choose the right one.
30 de mayo de 2026
Respuesta de Bensons For Beds - New Malden135
We're so pleased our team member was helpful, patient, and knowledgeable in guiding your mattress choice. Thank you for your kind words!
Team Bensons
Very helpful staff in shop
Very helpful staff in shop. Kept informed regularly. Bed delivered on time and assembled by 2 very professinal men.
18 de mayo de 2026
Respuesta de Bensons For Beds - New Malden135
We're so pleased our team provided excellent service, keeping you informed, and that your bed was delivered and assembled professionally. Thank you!
Team Bensons - Jess
Good service from start to finish
Good service from start to finish
Not pushy or rushed in showroom
Kept updated and delivered on time
30 de abril de 2026
Respuesta de Bensons For Beds - New Malden135
We appreciate your feedback and are so glad you had a positive experience, from the showroom to on-time delivery. It's great to hear you felt well-informed!
Team Bensons
Good experience
Experience was really good. Staff were patient and listened to our requirements, and made us aware of the options and offers available to us.
21 de abril de 2026
Respuesta de Bensons For Beds - New Malden135
Thank you! 😊 We’re really pleased to hear our team took the time to listen, were patient, and clearly explained all the options and offers. Glad you had such a good experience!
Bensons for beds are a great company…
Bensons for beds are a great company that gives good advice and finds the right mattress for your budget and comfort. They deliver when they say they are going to and are helpful by delivering to the room in your home. Thanks BFB
27 de marzo de 2026
Respuesta de Bensons For Beds - New Malden135
Thank you for the lovely feedback! We’re glad we could help you find the right mattress for your comfort and budget, with smooth delivery right to the room 😊
Looking forward to welcoming you back again soon,
Megan | Customer Care Specialist💜
Respuesta de Bensons For Beds - New Malden135
Thank you! Great to hear you received helpful, knowledgeable customer service — we really appreciate your feedback,
Megan at Customer Care🌟
Thankyou for amazing mattress 😀 because…
Thankyou for amazing mattress 😀 because I don’t get no bad bk no more 😀
21 de marzo de 2026
Respuesta de Bensons For Beds - New Malden135
Thanks for the amazing review Colin! So glad your new mattress is giving you zero backache. Here’s to many comfy nights ahead,
Megan at Customer Care🌟
Purchasing the bed and delivery.
Purchasing the bed and delivery and setting up all done smoothly and efficiently in a friendly manner.
19 de marzo de 2026
Respuesta de Bensons For Beds - New Malden135
Thanks for the great review! So glad everything — from buying to delivery and setup — was smooth, efficient, and super friendly. Enjoy your new bed,
Megan at Customer Care🌟
We were given prompt attention and…
We were given prompt attention and excellent advice on choosing the correct mattress we required. I will definitely be using Bensons again.
4 de marzo de 2026
Respuesta de Bensons For Beds - New Malden135
Mrs Souza,
We're happy to hear that you received prompt attention and excellent advice in choosing the correct mattress. We appreciate that you will be using us again.
Team Bensons
Really pleasant & helpful Manager/Team…
Really pleasant & helpful Manager/Team in store & constantly kept up to date with delivery...delivery team called 30 mins prior to delivery & were very helpful...excellent experience & would highly recommend
27 de febrero de 2026
Respuesta de Bensons For Beds - New Malden135
Thank you for your wonderful feedback! We’re delighted to hear that the manager and team in-store were so pleasant and helpful, and that you were kept constantly updated throughout the process. It’s great to know the delivery team called ahead and were very helpful on arrival. We’re thrilled you had an excellent experience, and we truly appreciate your recommendation,
Megan at Customer Care
Great service in store and when the…
Great service in store and when the mattress was delivered
19 de febrero de 2026
Respuesta de Bensons For Beds - New Malden135
Thank you for your feedback! We’re delighted to hear you received great service both in‑store and during the mattress delivery. We really appreciate you taking the time to share your experience with us,
Megan at Customer Care
Very helpful when having to change my…
Very helpful when having to change my mattress as the first one wass too firm. The delivery drivers Andy and James were very respectful and also helpful.
9 de febrero de 2026
Respuesta de Bensons For Beds - New Malden135
We're happy to hear that we were able to help when you needed to change your mattress. We appreciate your positive feedback regarding the delivery team's respectful and helpful service.
Monika is brilliant!!
Monika made our purchase of an ottoman base easy and enjoyable with excellent knowledge and advice.
Came away from the shop extremely satisfied.
Highly recommended.
4 de febrero de 2026
Respuesta de Bensons For Beds - New Malden135
We're delighted that your ottoman base purchase was easy and enjoyable, thanks to the excellent knowledge and advice provided. We appreciate your recommendation and are extremely satisfied that you left our shop happy.
Friendly well informed staff made the…
Friendly well informed staff made the whole process easy.
23 de enero de 2026
Respuesta de Bensons For Beds - New Malden135
We appreciate you sharing your experience! We're so happy to hear our friendly and informed staff made the process easy. Thank you!
Very efficient and pleasant staff
Very efficient and good service. All explained well.
23 de octubre de 2025
Respuesta de Bensons For Beds - New Malden135
We're happy to hear that you found our service efficient and good. We appreciate you sharing that everything was explained well to you!
Hope to see you again in the future,
Megan at Customer Care
The man who helped us was very helpful…
The man who helped us was very helpful and polite and couldn't do enough to help us.
21 de septiembre de 2025
Respuesta de Bensons For Beds - New Malden135
We're happy to hear that our team member provided such excellent support. We appreciate you taking the time to share your positive experience with us.
Thank you,
Lauryn at Customer Care.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.