What brilliant service i received. The staff were so helpful and welcoming, i explained my requirements and they showed me a selection that filled them. I went for a storage ottoman bed which was easy... Ver más
Localización
Cambiar localizaciónUnit 1 Towngate Retail Park, James Street, PO30 5HF Newport, Isle Of Wight, GB
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Consulta las opiniones de los clientes
Bensons For Beds - Isle of Wight, Newport Store - Sleep expert was Jo Amazing experience. We were greeted as we arrived in store by Jo and we were asked if we needed any help. We said yes as k... Ver más
La empresa ha respondido
Sales person, Jo, gave us excellent service. She tested us with their computerised special bed to see which mattress firmness would suit us. She gave us plenty of time to look at beds and lots of inf... Ver más
La empresa ha respondido
The mattress was wrongly priced on the sign on the bed compared to the checkout. Person who served us did honour the sign price but seemed reluctant to do so unless we scanned some QR code in the sto... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles para dormitorio
- también en la categoría
- Colchonería
- Tienda de colchones
- Tienda de ropa de cama
Sobre Bensons For Beds - Newport Iow
Escrito por la empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Información de contacto
Unit 1 Towngate Retail Park, James Street, PO30 5HF, Newport, Isle Of Wight, Reino Unido
4,7
Excelente
110 opiniones
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Isle of Wight
Chap in store fantastic. Whole team kept us Utd throughout. Delivery came as expected, delivery guys really helpful. Overall experience super!
17 de julio de 2026
Respuesta de Bensons For Beds - Newport Iow
We're so pleased to hear that the team in-store was fantastic and kept you informed throughout. It's wonderful that your delivery arrived as expected and that the delivery team was really helpful.
Single bed purchase
The mattress was wrongly priced on the sign on the bed compared to the checkout. Person who served us did honour the sign price but seemed reluctant to do so unless we scanned some QR code in the store so he could have a discount code to put on their computer. It took ages to get the discount code until i stood in the middle of the carpark to get mobile signal. Bed isnt delived yet so cant comment on delivery service yet
9 de julio de 2026
Respuesta de Bensons For Beds - Newport Iow
Thank you for sharing your experience. We sincerely apologise for the pricing discrepancy and the inconvenience you faced with the QR code and mobile signal. We understand how frustrating this must have been. We're glad our team honoured the sign price, and we'll address this feedback internally.
I am a repeat customer
From start to finish, professional, friendly, helpful and great quality service and items. I have brought 3 beds and 2 bedside tables from them and 4 mattress protectors. All are high quality and well made.
All staff in store and delivery staff were fantastic
3 de julio de 2026
Respuesta de Bensons For Beds - Newport Iow
We're so pleased to hear about your consistently professional, friendly, and helpful experience with us. It's wonderful that you've found the beds, bedside tables, and mattress protectors to be of high quality and well-made. We truly appreciate your kind words about our staff.
Team Bensons
Good service from sales person
Good service from sales person, provided information & help in choosing
26 de junio de 2026
Respuesta de Bensons For Beds - Newport Iow
We're so pleased our team provided good service and helped you with your choices. Thank you for your feedback!
Team Bensons
Tom was very helpful without being in…
Tom was very helpful without being in your face
21 de junio de 2026
Respuesta de Bensons For Beds - Newport Iow
We're so glad our team provided helpful service! We appreciate your kind words.
Team Bensons
Great stock
Great stock, calm welcoming staff that have great knowledge and good at pairing what you want with what they have. Came away with exactly what I wanted.
26 de junio de 2026
Respuesta de Bensons For Beds - Newport Iow
We're so pleased you found our staff welcoming and knowledgeable, and that you left with exactly what you wanted. Thank you!
Team Bensons
Superb customer service
Superb customer service. Tom Wilkinson was so helpful and knowledgable
15 de junio de 2026
Respuesta de Bensons For Beds - Newport Iow
We're so pleased our team provided such superb, helpful, and knowledgeable service. Thank you for your feedback!
Team Bensons
We received excellent assistance about…
We received excellent assistance about your various beds, quality and suitability for our different needs.
We were well informed in a very friendly manner.
11 de junio de 2026
Respuesta de Bensons For Beds - Newport Iow
We're so pleased you received excellent assistance and felt well-informed in a friendly manner. We appreciate your kind words!
Team Bensons
What a great service
What a great service. Incredible professional staff, especially Jack. Fast and efficient service. Well done.
4 de junio de 2026
Respuesta de Bensons For Beds - Newport Iow
We're so pleased you received great, fast, and efficient service from our professional staff. Thank you for your kind words.
Team Bensons
EASY PEASY
The sales team extremely helpfull and knowledgeable and setting up the funding % free was easy and straightforward
22 de mayo de 2026
Respuesta de Bensons For Beds - Newport Iow
We're so pleased our team was helpful and knowledgeable, and that setting up funding was easy! Thank you for your wonderful feedback.
Team Bensons
Friendly and helpful team.
Helpful team, friendly BUT not pushy.
Good service even if you made the wrong choice of mattress.
21 de mayo de 2026
Respuesta de Bensons For Beds - Newport Iow
We are so glad to hear our team was helpful and friendly, without being pushy. We appreciate your kind words!
Team Bensons
Excellent customer service
Brilliant customer experience, provided excellent knowledgeable advice ensuring we chose a bed suitable for our needs
18 de mayo de 2026
Respuesta de Bensons For Beds - Newport Iow
We're so pleased you had a brilliant customer experience and received excellent, knowledgeable advice to find your perfect bed!
Team Bensons - Jess
Respuesta de Bensons For Beds - Newport Iow
We're so pleased our team was helpful!
Team Bensons - Jess
Thomas the i o w manager was absolutely…fantastic
Thomas the i o w manager was absolutely amazing with everything would highly recommend him for his time and help with our purchase
11 de mayo de 2026
Respuesta de Bensons For Beds - Newport Iow
That’s wonderful to hear! 😊 Thomas sounds absolutely brilliant—thank you for sharing such kind words about the Island of Wight team. We’re so pleased he took great care of you and helped make your purchase such a positive experience. We’ll be sure to pass on your recommendation! ⭐
Very knowledgeable rep mattresses
Very knowledgeable rep mattresses, lovely helpful staff
3 de mayo de 2026
Respuesta de Bensons For Beds - Newport Iow
Thank you for your kind feedback! We’re so pleased you found our mattress expert knowledgeable and the team helpful 😊
Staff in store so helpful
Staff in store so helpful, very knowledgeable. Updates on how order was progressing very helpful. Arrived on time.
8 de mayo de 2026
Respuesta de Bensons For Beds - Newport Iow
We're happy to hear that our staff was helpful and knowledgeable! We appreciate your feedback regarding the updates on your order and its timely arrival.
Team Bensons
we were look after very well the staff…
we were look after very well the staff went out of their way to help us
30 de abril de 2026
Respuesta de Bensons For Beds - Newport Iow
We are so glad to hear that our team provided you with exceptional support and assistance. Thank you for sharing your positive experience!
Team Bensons
Good service
I was greeted by Tom on my arrival Tom was very helpful in making my decision and couldn’t of asked for better service - please thank the staff for me
2 de mayo de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Newport Iow
We're happy to hear that you received such helpful service from our staff. It's great that the assistance provided aided your decision. We appreciate your feedback and will pass on your thanks!
Team Bensons
Respuesta de Bensons For Beds - Newport Iow
We're delighted you received amazing service from start to finish. Thank you for sharing your positive experience with us!
Team Bensons
The delivery people Leighton and Dak…
The delivery people Leighton and Dak were excellent. They were efficient and knowledgeable and had an excellent attitude of helpfulness. We had an excellent salesperson (Jo) from the start, so our experience was very positive to have the delivery process end in success. Much appreciated!
29 de abril de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Newport Iow
That’s wonderful to hear! We’ll be sure to pass your lovely comments on to Jo, Leighton, and Dak — thanks so much.
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