Really great experience. Went in to buy a new mattress and felt absolutely no pressure whatsoever. Staff were all really friendly and knowledgeable, offering advice without seeming like they were pest... Ver más
Localización
Cambiar localizaciónUnit H Silverlink Retail Park, Coast Road, NE28 9ND Wallsend, Tyne And Wear, GB
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Consulta las opiniones de los clientes
No problem getting help and guidance with our purchase. Sales assistant was knowledgeable, patient and friendly. All products were carefully explained so we knew exactly what we were purchasing. Sal... Ver más
An informative friendly staff member was able to help us with a mattress purchase.She booked us a convenient delivery day recycling our old one at the same time. -A smooth Saturday morning shopp... Ver más
I am repeat customer due to there own brand mattress only lasting 1 year. But I returned to them as customer service is excellent. Loads of choice of big brand suppliers. Walked away happy having orde... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Bensons For Beds - North Shields306
Escrito por la empresa
Información de contacto
Unit H Silverlink Retail Park, Coast Road, NE28 9ND, Wallsend, Tyne And Wear, Reino Unido
- 1912953635
Invita a los clientes a opinar
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Pleasant attentive staff
Helpful Kip people
All 3 members of staff with a special mention to Sean were attentive and made the effort to help despite a difficult transaction process.
My bad experience
- I brought 3 mattress on 6th Sept,2023 and will be delivery 2 mattress on 25th Sept,2023.
- I leave my update mobile on 24th Sept,2023 by Email
- Did'nt receive any call on 25th Sept by delivery and receive an email of change the date of delivery on 29th Sept because of nobody at this address but I wait at home for whole day.
- I got a phone call from the company will rearrange the delivery on 17th Oct,2023 because of the items is out of stock now.
- I try to contact the company about if I cancel the order will charge me 20% of the amount (868.98 x 20%) which I can't find this terms in the Conditions of Sale
Excellent customer service from all the…
Excellent customer service from all the staff there. They were able to answer all my questions, were nor remotely pushy and coped well with my indecision. They were all extremely knowledgeable and helpful. Would highly recommend.
lovely staff and friendly environment
lovely staff and friendly environment. plenty of knowledge on the stock and the makes of the mattresses themselves
Staff were fantastic and knew…
Staff were fantastic and knew everything about the products and were so friendly and helpful
thank you so much
Great staff!
Emma and Tony were extremely helpful in finding us a good deal and a great mattress and bed. Our mattress was delivered the next day and our bed frame will be with us within 1 week. What a great service! The purchase was very straightforward and the staff are great! Will definitely buy from Bensons again.
Great service by Emma
Perfect service by Emma and felt no hard sales approach - just trying to help. We visited in the morning and came back in the afternoon and bought a frame and a madras. Emma was simply fantastic in the whole process and the price was also fantastic - it’s a highly recommend from us if you are looking to buy a new bed
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Respuesta de Bensons For Beds - North Shields306
Fantastic help by staff who listened to…
Fantastic help by staff who listened to my needs to find me the best deal.

Respuesta de Bensons For Beds - North Shields306
Customer Focused
A good selection of products with very helpful, friendly and informative staff.

Respuesta de Bensons For Beds - North Shields306
A really helpful lady called Emma…
A really helpful lady called Emma helped us both times visiting the store at Silverlink Newcastle…only annoyed we still had to pay delivery charge on a £3049.00 bed !!!!!!

Respuesta de Bensons For Beds - North Shields306
Mr/Mrs Swalwell
The items ordered were delivered as agreed and within the suggested time period. Crew were quick and ensured that they did nothing to damage anything in the area they were busy in. Well recommended.

Respuesta de Bensons For Beds - North Shields306
Got excellent service and help from…
Got excellent service and help from Jamie at the Silverlink store , right bed for me and knew his stuff . Thanks again

Respuesta de Bensons For Beds - North Shields306
Excellent service and our purchase was…
Excellent service and our purchase was made easy. Explained everything clearly, enabling us to decide faster and easier.

Respuesta de Bensons For Beds - North Shields306
North Shields
Assistant was very helpful and discussed types of mattresses on beds and whether you could turn them or not.

Respuesta de Bensons For Beds - North Shields306
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