Bensons For Beds - Northwich600 Opiniones 

317
TrustScore: 4.5 sobre 5

4,6

Unit 4a Northwich Retail Park, CW9 5LY Cheshire, Cheshire, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The Manageress at Northwich (Sarah) was wonderful sales assistant. Kind, patient and clearly explained each bed. Followed by the step by step o% loan purchasing. Received helpful free bedding items i... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Visited Benson Northwich on the off chance that they may have a signal mattress I could purchase & take home instantly, which they did which was a huge relief as I was struggling to find a supplier. B... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great service. Very knowledgeable and friendly staff who helped us choose the correct mattresses for our specific needs. Good choice in our local Northwich store. Seen by Lewis who was very helpful... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Attended B4B in Northwich and was helped by Sherol. Great experience, super helpful and friendly, explained all my options perfectly and was very patient with me for all my questions as this wa... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles para dormitorio
  2. Tienda de colchones
  3. Tienda de ropa de cama
  4. Colchonería

Sobre Bensons For Beds - Northwich600

Escrito por la empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Información de contacto

  • Unit 4a Northwich Retail Park, CW9 5LY, Cheshire, Cheshire, Reino Unido

  • 1606352657

4,6

Excelente

TrustScore: 4.5 sobre 5

317 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(317)

25.606 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very helpful staff

Very helpful staff, professional and friendly. Sarah, who served me, also informed me of a promotion that was going in at the moment. I prefer to go in the store to see and feel products before purchasing them.
Even helped me to get my mattress to the car.

1 de abril de 2025
Logotipo de Bensons For Beds - Northwich600

Respuesta de Bensons For Beds - Northwich600

We are thrilled to hear about your positive experience at our store with our helpful and professional staff, especially Sarah. We are also happy to know that you appreciate the value of our in-store promotions and the assistance we provide in getting your mattress to your car. We strive to provide exceptional customer service and are always here to help with your purchasing decisions. Thank you for choosing us! Team Bensons

Valorada con 5 estrellas sobre 5

Helpful staff,good well made…

Helpful staff,good well made products.And added extras a good extra.Bought our last bed and mattress off them and would definitely recommend.

24 de marzo de 2025
Logotipo de Bensons For Beds - Northwich600

Respuesta de Bensons For Beds - Northwich600

We appreciate your positive feedback! We're glad our helpful staff and well-made products met your needs. It's great to hear you recommend us based on your past experience. Take care, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Great service, and knowledgeable

Peter at the Northwich store was friendly and very patient. Giving us plenty of time to make up our minds, we never felt rushed. We told him the type of mattress we were looking for and he gave us a few options to try. I always use Bensons and they never fail to get it right. Thank you.

19 de marzo de 2025
Opinión espontánea
Logotipo de Bensons For Beds - Northwich600

Respuesta de Bensons For Beds - Northwich600

We appreciate your kind words! It's great to hear that you felt supported by our team during your visit to the Northwich store. We're so glad they could assist you in finding the perfect mattress. Thank you for choosing us again, Megan at Customer Care

Valorada con 5 estrellas sobre 5

So Bensons are the best

So easy to order online

21 de febrero de 2025
Opinión espontánea
Logotipo de Bensons For Beds - Northwich600

Respuesta de Bensons For Beds - Northwich600

We're glad you found it easy to order online. We appreciate your feedback, Megan at Customer Care

Valorada con 4 estrellas sobre 5

A few order teething problems but overall a great experience

A few teething problems during ordering, which were sorted out but overall a great experience and delighted with the product. We were kept informed at regular intervals from order to delivery and delivery was smooth and efficient. Just one bit of feedback- it would be useful if in store staff could deal with refunds, instead of having to contact customer services. An error was made on the initial order, where the discount wasn’t applied and it took a number of phone calls to both customer services and the store to resolve. After that, everything was perfect, and would recommend to friends and family. Thank you.

12 de enero de 2025
Opinión espontánea
Logotipo de Bensons For Beds - Northwich600

Respuesta de Bensons For Beds - Northwich600

We appreciate your feedback and are glad you are delighted with the product. We're happy the delivery was smooth and efficient. Thank you for the suggestion regarding in-store refunds; we will consider this to improve our service. We regret the initial ordering issues and appreciate your patience in resolving them. We value your recommendation, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Excellent team

The team were friendly, welcome and professional.
They answered all my questions and gave advice and support to help our choices.

28 de enero de 2025
Logotipo de Bensons For Beds - Northwich600

Respuesta de Bensons For Beds - Northwich600

We appreciate you taking the time to share your experience. We're happy to hear that our team was friendly, welcoming, and professional while assisting you!
Take care,
Megan at Customer Care

Valorada con 5 estrellas sobre 5

Efficient

Friendly helpful staff

21 de enero de 2025
Logotipo de Bensons For Beds - Northwich600

Respuesta de Bensons For Beds - Northwich600

Thank you for your 5 star review Karen. We are pleased that you had a lovely experience with us. Take care,
Megan at Customer Care

Valorada con 5 estrellas sobre 5

Happy customer with service in Northwich

Store had very friendly and knowledgeable staff.
Plenty of choice of beds to choose from

1 de enero de 2025
Logotipo de Bensons For Beds - Northwich600

Respuesta de Bensons For Beds - Northwich600

We appreciate you sharing your experience. We're happy to hear our staff was friendly and knowledgeable, and that you found a wide selection of beds.
Take care,
Megan at Customer Care

Valorada con 5 estrellas sobre 5

Brandon was a charming advisor

Brandon was a charming, helpful and knowledgable young man who served me as I bought a sofa bed.
He was a good advisor as I decided which to buy and very efficient in the sales process.
I have bought items from Bensons before and would be happy to be helped by Brandon again.
Well done young man!

17 de enero de 2025
Logotipo de Bensons For Beds - Northwich600

Respuesta de Bensons For Beds - Northwich600

We appreciate you sharing your positive experience! We're happy to hear that our colleague was helpful and knowledgeable during your sofa bed purchase. We value your continued business and look forward to assisting you again in the future.
Take care,
Megan at Customer Care

Valorada con 5 estrellas sobre 5

Your assistant that day was very…

Your assistant that day was very helpful and knowledgeable about the product I wanted to buy. Never hurried me , never was pushy. The Northwich Cheshire branch was well laid out and had a good selection.

29 de noviembre de 2024
Valorada con 2 estrellas sobre 5

Beware of hidden costs added to the sale

Francesca followed us around the shop advising us which beds may be suitable for us. No problem with that.
We decided which bed we needed we were told delivery is free ! Not ! Headboard was included ! Not ! Lie after lie but we have spinal problems and needed a suitable bed.
Francesca did a calculation and although we thought it was a lot of money we trusted her and bought it.
Only to find we had been charged £200 for insurance , £50 delivery fee . NEARLY £500 For a headboard.
We may be elderly but we are NOT stupid !!!!

29 de octubre de 2024
Valorada con 4 estrellas sobre 5

Went in for a mattress

Went in for a mattress. No fuss, given a quote.
Went back at a later date. Made purchase. Monthly payment explained and easy to set up.
Need to get the opening times on the website changed though.

5 de octubre de 2024

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