Bensons For Beds - Oxfordshire757 Opiniones 

133
•
TrustScore: 4.5 sobre 5

4,6

Unit 29, The Orchard Centre, OX11 7LG Didcot, Oxfordshire, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I came to the store in Didcot to ask about a sofa bed. Adina was very helpful and professional, she let me see the product in detail and she arranged everything I needed for the delivery. I highly rec... Ver más

Valorada con 5 estrellas sobre 5

We were warmly greeted as we entered the shop. Adina was super helpful from the start. We knew what we needed as had researched before purchase. She explained our options. We had purchased and complet... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We where met at store by Tyler who made us feel very welcome We where looking to replace our bed of 12 years wonting the same he was very knowledgeable as the bed was no longer made he showed us the... Ver más

Valorada con 4 estrellas sobre 5

On the day of purchase the whole experience was a very pleasant one, allowing us to take our time and get all the details from a very helpful manager. Sadly the delivery was not quiet so efficient,... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles para dormitorio
  2. también en la categoría
  3. Colchonería
  4. Tienda de colchones
  5. Tienda de ropa de cama

Sobre Bensons For Beds - Oxfordshire757

Escrito por la empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Información de contacto

  • Unit 29, The Orchard Centre, OX11 7LG, Didcot, Oxfordshire, Reino Unido

  • 1235423189

4,6

Excelente

TrustScore: 4.5 sobre 5

133 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(133)

26.554 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Happy customer

We did not feel pressured and although we had chosen the mattress at the displayed price the salesman then informed us it was actually cheaper than displayed by nearly £140 so very happy indeed

8 de enero de 2024
Valorada con 5 estrellas sobre 5

In the Didcot Branch

In the Didcot Branch, Tylor was very knowledgeable, helpful and made us feel welcome. It was a very enjoyable buying experience.

Bensons for Beds needs to ensure there is parity between the stores and online. Stores are often put in difficult situations as there are online flash discounts which stores don't have access too. There are other cashback providers such as TopCashback which are online only so limiting what stores can do.

8 de enero de 2024
Valorada con 4 estrellas sobre 5

Great staff

The sole member of staff (due to illness- and localised flooding ) sorted out our order in a pleasant manner despite the vagaries of the IT system

6 de enero de 2024
Valorada con 5 estrellas sobre 5

A very pleasant experience.…

I visited your store in Didcot twice before purchasing my new mattress. On both occasions Tyler served me. He was so helpful, polite and knowledgeable. It was a pleasure being served by him and he is a great asset to the Company

29 de diciembre de 2023
Valorada con 5 estrellas sobre 5

Helpful and friendly staff

The staff were incredibly helpful and friendly. This is the third bed and second sofa bed we have bought from Bensons because we like the customer service and the staff have been there to support, but not pushy (which I find very off-putting).

28 de octubre de 2023
Valorada con 5 estrellas sobre 5

We were given time to browse before we…

We were given time to browse before we were approved a member of staff. He answered questions and was very helpful.
He as friendly and polite. He was helped by a senior staff member to do the 'paperwork'. Everyone we had contact with was friendly.

19 de octubre de 2023
Valorada con 5 estrellas sobre 5

The lady was very helpful

The lady was very helpful, informative and showed me lots of different beds and divan bases.
She told me lots of different options about the delivery, mattress protection, insurance etc.

31 de agosto de 2023
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Respuesta de Bensons For Beds - Oxfordshire757

We really appreciate the time taken to leave us this lovely review. -Team Bensons

Valorada con 5 estrellas sobre 5

Phoned to check availability of what I…

Phoned to check availability of what I needed (just a headboard). Assistant took my number and rang back a few minutes later after checking the stockroom and put what I asked for aside for me. I didn’t have the bolts that go in the bed base, so they went and found me some spares for no charge.

31 de agosto de 2023
Logotipo de Bensons For Beds - Oxfordshire757

Respuesta de Bensons For Beds - Oxfordshire757

Thank you so much for taking the time to leave us some positive comments. -Team Bensons

Valorada con 5 estrellas sobre 5

Tylor was brilliant

Tylor was brilliant, so helpful, friendly and knowledgeable

20 de agosto de 2023
Logotipo de Bensons For Beds - Oxfordshire757

Respuesta de Bensons For Beds - Oxfordshire757

We're pleased to hear this Jonathan! -Team Bensons

Valorada con 5 estrellas sobre 5

Great service

The service was brilliant in the store. We were very welcomed, and they went above to help us out for what we needed.

18 de agosto de 2023
Logotipo de Bensons For Beds - Oxfordshire757

Respuesta de Bensons For Beds - Oxfordshire757

Thank you for taking the time to leave us a review! -Team Bensons

Valorada con 5 estrellas sobre 5

Staff so knowledgeable friendly and…

Staff so knowledgeable friendly and helpful product very good

16 de agosto de 2023
Logotipo de Bensons For Beds - Oxfordshire757

Respuesta de Bensons For Beds - Oxfordshire757

Hello Gilly.
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. - Team Bensons

Valorada con 5 estrellas sobre 5

The advisor in the store was very…

The advisor in the store was very helpful and very efficient. She was very knowledgeable and patient. Thank you..looking forward to receiving our new bed.

13 de agosto de 2023
Logotipo de Bensons For Beds - Oxfordshire757

Respuesta de Bensons For Beds - Oxfordshire757

Hello Mrs Stringer,
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. - Team Bensons

Valorada con 5 estrellas sobre 5

Helpful customer service

We were only buying a headboard, but we had specific measurement requirements and the assistant took the time to help us find the right one.

22 de julio de 2023
Logotipo de Bensons For Beds - Oxfordshire757

Respuesta de Bensons For Beds - Oxfordshire757

Hello Hilary,
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. - Team Bensons

Valorada con 5 estrellas sobre 5

Good range of beds and affordable…

Good range of beds and affordable prices. Tylor at Bensons for beds Didcot was brilliant. Very knowledgeable, friendly and engaging. We had to take our two kids (under 3) and he was understanding, supportive and even helped to keep them entertained. Tylor was able to help us find the right bed and mattress at the right price.

16 de julio de 2023
Opinión espontánea
Logotipo de Bensons For Beds - Oxfordshire757

Respuesta de Bensons For Beds - Oxfordshire757

Thank you so much for your great review! You deserve nothing less than great customer service! I will pass this back to the store so that Tylor can be given the credit they deserve. - Team Bensons

Valorada con 5 estrellas sobre 5

Always helpful staff and able to give…

Always helpful staff and able to give some good advice on the products

17 de junio de 2023
Logotipo de Bensons For Beds - Oxfordshire757

Respuesta de Bensons For Beds - Oxfordshire757

This is a fantastic review. Thank you so much for taking the time to leave us some positive comments. -Team Bensons

Valorada con 5 estrellas sobre 5

From the start of our enquiry to…

From the start of our enquiry to placing our order we we’re delighted with service both the and attitude of the manager. We are confidently now waiting for our beautiful bed to be delivered on the date agreed.

5 de junio de 2023
Logotipo de Bensons For Beds - Oxfordshire757

Respuesta de Bensons For Beds - Oxfordshire757

Hi Susan, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Oxfordshire store.

Team Bensons

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