We had a great delivery experience this morning both driver & mate were polite & friendly! They put our new mattress on to our existing frame unpackaged it and explained to air out the mattress to get... Ver más
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Unit 2 Great Eastern Retail Park, Beale Way, S62 6EJ Rotherham, South Yorkshire, GB
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We had a great delivery experience this morning both driver & mate were polite & friendly! They put our new mattress on to our existing frame unpackaged it and explained to air out the mattress to get... Ver más
La empresa ha respondido
Allthought the furniture I bought now looks nice I was disappointed with the way it were to start with 4 items bought 3 were damaged the boxes were damaged and stuck up with tape or wet and bust the c... Ver más
The salesman was excellent. He was knowledgeable about all products. He listened and advised. He stood back and let us take our time and he considered our responses. There were so many options of pri... Ver más
The staff at Rotherham branch of Bensons were brilliant. Due to unforeseen circumstances, I needed to delay my bed for several months. This was not a problem and, when I was finally able to receive my... Ver más
Escrito por la empresa
Unit 2 Great Eastern Retail Park, Beale Way, S62 6EJ, Rotherham, South Yorkshire, Reino Unido
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Excellent customer service from Helen, she was extremely patient, friendly and helpful. I didn’t feel rushed or pressured in any way and it was really good to get someone’s option on things like colour matches for the divan bases. Would definitely recommend.
We always go to bensons for beds Rotherham when we need new bed or just a replacement mattress.
The simple reason is that both the staff there are so helpful and not pushy and they have been working there now for almost 11 years and that's how long me and my family's been going there.
So thank you again for helping me pick my new mattress.
The friendly and helpful member of staff I dealt with, listened to me and my requirements and helpfully assisted me in finding the bed and mattress which would me my needs at a price within my budget. This is my second purchase from Bensons this year as I was very satisfied with my previous purchase and buying experience.
Great choice of beds and mattresses. Polite, friendly and helpful staff. Quick and easy sales process.
Good display of products and very helpful assistant
Helen at Rotherham was great, nothing was too much trouble.
Knew what we wanted and the member of staff showed us what was available
Visited Saturday 24 September looking to buy a mattress, the sales assistant ( can’t remember her name, she was pregnant) asked if we needed any help & when we said we were just looking we were left alone to browse.
We did buy a mattress as well as a base & headboard. The whole process was very smooth, we were given all the information we needed about delivery & so on. This is the second bed we’ve purchased from Bensons & would highly recommend them.
Got the perfect mattress with the help from the sales lady. She listened to my needs and didn't try and sell the most expensive one as some shops do!
What a super customer service adviser Helen is.
So knowledgeable with her product information. Never felt rushed of pressured into buying.

Respuesta de Bensons For Beds - Rotherham13
The staff were very nice and the lady that served us Emma was very knowledgeable and very helpful in me making my purchase of a hotoman bed .

Respuesta de Bensons For Beds - Rotherham13

Respuesta de Bensons For Beds - Rotherham13
No time to look around, staff pounce on you straight away. False advertising on bed stated 'buy now pay 2024' but you have to spend a certain amount, this is NOT shown. The staff stating glitches on system, so had to keep repeating everything, this made the whole experience of buying a bed painful, nearly walked out.

Respuesta de Bensons For Beds - Rotherham13
Helen the sales person very friendly ,knowledgeable and helpful to the point of offering to get a chair for my wife while I tried the beds.Helpful but not pushy and we had a laugh. Hope the delivery goes as well.

Respuesta de Bensons For Beds - Rotherham13
Very helpful,patient and knowledgeable - we got exactly what we needed.

Respuesta de Bensons For Beds - Rotherham13
Excellent experience. Staff were helpful and full of knowledge regarding their products.

Respuesta de Bensons For Beds - Rotherham13
Good quality at a good price with the discounts available, been back three times in the last few months to complete my main bedroom.
Very friendly staff and no pressure.

Respuesta de Bensons For Beds - Rotherham13
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