Bensons For Beds - Rugby Technology Drive560 Opiniones 

186
•
TrustScore: 4.5 sobre 5

4,7

Unit 3 Technology Retail Park, CV21 1GN Rugby, Warwickshire, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very good experience! Went into the Rugby store to looking for a mattress and opted for the iGel NanoTech 3500i Plushtop. Delivery was prompt (10 days after order) and without issues. Delivery tea... Ver más

Valorada con 5 estrellas sobre 5

The store was able to show me exactly what I was looking for within my budget. The delivery date was quick and easy to arrange for my convenience. A two hour slot was given closer to the day. The deli... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Pre-delivery call was helpful. Delivery was within time period. Chaps delivered to the bedroom, as promised. All as expected, well done.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great service from Michelle who went to great lengths to find a mattress that was available in time and Paul and Ian who delivered it.

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles para dormitorio
  2. también en la categoría
  3. Colchonería
  4. Tienda de colchones
  5. Tienda de ropa de cama

Sobre Bensons For Beds - Rugby Technology Drive560

Escrito por la empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Información de contacto

  • Unit 3 Technology Retail Park, CV21 1GN, Rugby, Warwickshire, Reino Unido

  • 1788571048

4,7

Excelente

TrustScore: 4.5 sobre 5

186 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(186)

26.732 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Michelle was great!

Michelle was great in helping us to chose our mattress and really knew her stuff! She was very knowledgeable about everything mattress and bed related. We were consulted on everything at every stage. Great customer service 🤗

27 de agosto de 2023
Logotipo de Bensons For Beds - Rugby Technology Drive560

Respuesta de Bensons For Beds - Rugby Technology Drive560

Wow this is amazing! We really appreciate the time taken to leave us this review. -Team Bensons

Valorada con 5 estrellas sobre 5

A huge thanks to Michelle and Julie at Rugby store…

We were greeted with a friendly welcome from Michelle and Julie at the rugby store, we purchased our last bed from yourselves and was disappointed as the man ordered the wrong mattress so was abit worried that it all go wrong again but both ladies made our visit a pleasurable one they went out of there way to provide a great service absolute a credit to your company and I am so looking forward to receiving our new mattress ottoman and headboard and I’m confident it will all go great this time thanks again ladies your amazing

25 de agosto de 2023
Logotipo de Bensons For Beds - Rugby Technology Drive560

Respuesta de Bensons For Beds - Rugby Technology Drive560

Thank you for this review Phillipa! This is so lovely to hear. Chuffed to bit you had such a pleasant experience in store. - Team Bensons

Valorada con 4 estrellas sobre 5

Very helpful lady who advised us in…

Very helpful lady who advised us in store and was patient when we returned with our 90 year old father.

29 de agosto de 2023
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Respuesta de Bensons For Beds - Rugby Technology Drive560

Thank you for your lovely review, Susan. Glad you had a brilliant experience in store! - Team Bensons

Valorada con 4 estrellas sobre 5

review

well done Bensons

19 de agosto de 2023
Logotipo de Bensons For Beds - Rugby Technology Drive560

Respuesta de Bensons For Beds - Rugby Technology Drive560

Thank you for your feedback! -Team Bensons

Valorada con 4 estrellas sobre 5

Expensive delivery fees

Bensons always have a good selection of headboards both design colours and fabrics. Staff very helpful andxtook the time with me and I found what I wanted. My purchase was £199 but almost fell over when they charged me £39 for delivery!! Anything over £100 throws a large delivery charge no negotiation! So if you spend £100 to £2000++ it's the same. Sadly I doubt I'd return for a similar purchase again. I had 5 heavy pieces of furniture delivered from Dun...m last week..£10 delivery. A garden store from H...base £3 delivery. Bensons you need to review your delivery policy! This is extortionate for a smaller purchase.

3 de agosto de 2023
Logotipo de Bensons For Beds - Rugby Technology Drive560

Respuesta de Bensons For Beds - Rugby Technology Drive560

Hello Malcolm.
Thank you for your review! We really appreciate the time taken to leave us this feedback and will take it onboard . - Team Bensons

Valorada con 1 estrellas sobre 5

Rugby store unprofessional staff

Went into the Rugby store, as we are staying with family and don’t have a store close to home, we were followed around by an older asian sales lady, me and my wife felt so uncomfortable she was watching us try out mattresses she was very creepy not a nice experience, my wife said to her we don’t need any help but she was very persistent and stayed with us and listened to our conversation, as a couple we would have liked to discuss the mattresses without a sales person listening and adding her stupid advice. This sales lady needs some training not to harass or watch people try out mattresses. The sales lady starred at me constantly I felt intimidated by this sales lady she is very unprofessional making rude gestures it was not a nice experience for me or my wife.

5 de agosto de 2023
Opinión espontánea
Logotipo de Bensons For Beds - Rugby Technology Drive560

Respuesta de Bensons For Beds - Rugby Technology Drive560

Thankyou for your review and we are sorry to hear of your experience. I have reached out to the store to feed this back, your feedback is extremely valuable so thankyou for taking the time to feed this back to us - Team Bensons

Valorada con 5 estrellas sobre 5

Friendly helpful staff giving options…

Friendly helpful staff giving options and patience towards my decisions

29 de julio de 2023
Logotipo de Bensons For Beds - Rugby Technology Drive560

Respuesta de Bensons For Beds - Rugby Technology Drive560

Hello Mr J,
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. - Team Bensons

Valorada con 5 estrellas sobre 5

Great choice of beds

Great choice of beds. Knowledgeable and relaxed staff with no pressure to rush or buy.

29 de julio de 2023
Logotipo de Bensons For Beds - Rugby Technology Drive560

Respuesta de Bensons For Beds - Rugby Technology Drive560

Hello Zoe,
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. - Team Bensons

Valorada con 5 estrellas sobre 5

The sales manager Christine Gill was…

The sales manager Christine Gill was amazing she helped , advised and was so patient and we went home very happy and pleased at the time she gave us excellent.

8 de junio de 2023
Logotipo de Bensons For Beds - Rugby Technology Drive560

Respuesta de Bensons For Beds - Rugby Technology Drive560

What a lovely review, Neil! This is exactly the service we strive to give to our customers, I will pass this back to the store so that Christine can be given the credit she deserves. - Team Bensons

Valorada con 5 estrellas sobre 5

We arrived at the store and two sales…

We arrived at the store and two sales assistants were available to answer our questions. The bed we saw on the website was in store so we could view it. Also try out various mattresses. We ordered the headboard, base, mattress and storage box there and then and received -10% & -10% discount.

1 de julio de 2023
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Respuesta de Bensons For Beds - Rugby Technology Drive560

This is a fantastic review. Thank you so much for taking the time to leave us some positive comments. -Team Bensons

Valorada con 5 estrellas sobre 5

Helpful

My purchases were made very easy with the help of knowledgable staff

25 de junio de 2023
Logotipo de Bensons For Beds - Rugby Technology Drive560

Respuesta de Bensons For Beds - Rugby Technology Drive560

This is fantastic to hear Hazel! -Team Bensons

Valorada con 5 estrellas sobre 5

Michelle was very helpful indeed at…

Michelle was very helpful indeed at rugby store

14 de junio de 2023
Logotipo de Bensons For Beds - Rugby Technology Drive560

Respuesta de Bensons For Beds - Rugby Technology Drive560

Good Afternoon, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Rugby Technology Drive store.

Team Bensons

Valorada con 5 estrellas sobre 5

Katherine was an excellent advisor

Katherine was an excellent advisor. Patient but knowledgeable. We were encouraged to take our time and be sure. She showed us varied but suitable options and was very patient as we changed our minds repeatedly. But the final purchase we are confident is right for us.

12 de junio de 2023
Logotipo de Bensons For Beds - Rugby Technology Drive560

Respuesta de Bensons For Beds - Rugby Technology Drive560

Hi Dave, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Rugby Technology Drive store.

Team Bensons

Valorada con 5 estrellas sobre 5

1st Class

A quality product comes always with a high standard service.
Well done Bensons For Beds Rugby! 👏

30 de mayo de 2023
Logotipo de Bensons For Beds - Rugby Technology Drive560

Respuesta de Bensons For Beds - Rugby Technology Drive560

Hi Mihaita, Thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Rugby Technology Drive store.

Team Bensons

Valorada con 5 estrellas sobre 5

We went Benson and Beds in Rugby

We went Benson and Beds in Rugby, where the charismatic Christine sorted us out with a brilliant deal. Fast, slick service and Christine didn’t mess us around. A relaxed approach and helped us choose the right bed! thank you Christine!

23 de mayo de 2023
Opinión espontánea
Logotipo de Bensons For Beds - Rugby Technology Drive560

Respuesta de Bensons For Beds - Rugby Technology Drive560

This is fantastic to hear Oliver! We'll be sure to pass on your wonderful feedback. -Team Bensons

Valorada con 5 estrellas sobre 5

Really nice and very helpful service in…

Really nice and very helpful service in choosing a bed and mattress. Non pushy and informative. Information was clear and planned for deliveries etc. would use Bensons for beds again

21 de mayo de 2023
Logotipo de Bensons For Beds - Rugby Technology Drive560

Respuesta de Bensons For Beds - Rugby Technology Drive560

Thank you for taking the time to leave us a review! -Team Bensons

Valorada con 1 estrellas sobre 5

Brought a bed got home put it up parts…

Brought a bed got home put it up parts missing. Rang the shop an all we got was I can't do nothing to help you I close soon am take me an hour to get home ? Left me and my disabled partner on a sofa for 2 days disgusting !!! Returned the bed an had to wait for a refund then you have the cheek to send s9meone out to collect a headboard at 8 o'clock in the morning wich isn't here no form of contact.or.mothong regarding collection , wouldn't recommend to anyone

9 de mayo de 2023
Logotipo de Bensons For Beds - Rugby Technology Drive560

Respuesta de Bensons For Beds - Rugby Technology Drive560

Good Morning Carly,

We're sorry to hear of the service you have received and can completely understand your disappointment.

We can see you have spoken to our customer care team and your refund has now been actioned.

If you require any further assistance, please do not hesitate to contact us.

Thank you,
Team Bensons

Valorada con 5 estrellas sobre 5

Positive visit

I was given alot of help, guidance and information by the person in store. There was no pressure or need to hurry and I was left to make my own decision. I was happy with the whole experience.

12 de mayo de 2023
Logotipo de Bensons For Beds - Rugby Technology Drive560

Respuesta de Bensons For Beds - Rugby Technology Drive560

We're thrilled to hear of the service received in store and appreciate your feedback! Thank you, Megan

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