Bensons For Beds - Ruislip400 Opiniones 

108
TrustScore: 4.5 sobre 5

4,7

Unit 2 Victoria Road, HA4 0QQ Ruislip, Middlesex, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Wardrobe Purchase Dear Bensons for Beds Team, I recently purchased a wardrobe from your store online and I wanted to share my feedback. Product Quality: I am impressed with t... Ver más

Valorada con 3 estrellas sobre 5

I have an NHS discount Ode card & this provides NHS discount of 7%. However I could noy use it in the store. I had to return home & order on line. The staff was very helpful & provided me with the cod... Ver más

Valorada con 5 estrellas sobre 5

I went in to the store with a vague idea of what I was looking for. Ali very clear, explaining the benefits / qualities of the different mattresses, bases, headboards, that I could choose from, and wh... Ver más

Valorada con 5 estrellas sobre 5

I was served by Ali who was courteous, helpful and very professional. He gave special time and attention to detail. They say it's the person you 'buy' first before the actual product or service and... Ver más


Información sobre la empresa

  1. Tienda de muebles para dormitorio
  2. Tienda de colchones
  3. Tienda de ropa de cama
  4. Colchonería

Sobre Bensons For Beds - Ruislip400

Escrito por la empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Información de contacto

  • Unit 2 Victoria Road, HA4 0QQ, Ruislip, Middlesex, Reino Unido

  • 2084239513

4,7

Excelente

TrustScore: 4.5 sobre 5

108 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,7

Todas las opiniones

(108)

25.510 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Very good

Very good, the somalian lady at ruislip
store was very good in guiding us. Helped us pick the best quality beds & mattress. Very professional and thorough

3 de octubre de 2023
Valorada con 5 estrellas sobre 5

ALI was very helpful and and answered all of our questions

ALI was very helpful and answered all of our questions.
The customer service was exceptional, as Ali kept me updated throughout the entire process. I had a question about the product, and he responded promptly and professionally making my experience with the store was outstanding, and I can't wait for my next purchase!

1 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Selecting a bed for narrow stairs

We had problems selecting a bed frame and mattress which would be able to fit narrow stairs. The Assistant Manager went over and above to rectify the situation and solved everything. A very patient, kind and caring person. Nothing was too much bother.

21 de septiembre de 2023
Valorada con 5 estrellas sobre 5

Vlad sales assistant was extremely helpful.

Vlad who served us was very helpful and patient. He did his best to understand our needs and suggest us things accordingly. Start to end y helpful and great service. What I really appreciated was there was no Hard selling.
Thank you we will be back.

16 de septiembre de 2023
Valorada con 5 estrellas sobre 5

Good experience

Ali at Ruislip was really helpful and helped me choose. I had to go home and measure, but once I got home, I bought my new bed based on his recommendations. Thank you :)

28 de julio de 2023
Logotipo de Bensons For Beds - Ruislip400

Respuesta de Bensons For Beds - Ruislip400

Hello Miss Parkes,
Thank you so much for your great review! You deserve nothing less than great customer service! I will pass this back to the store so that Ali can be given the credit he deserves. - Team Bensons

Valorada con 1 estrellas sobre 5

Wasted day off with appalling communication from Bensons

I ordered a bed frame with a three week delivery time. I booked a day off work to receive the delivery. I received a number of texts with a 2 hour delivery slot between 8:15 and 10:15. On the day of deliver I travelled to the new property to accept deliver. At 9:30 I got a phone call telling me the bedframe could not be delivered today as the container had not arrived. I had booked a day off to accept this delivery which, they told me during the delivery slot would not be arriving. I then called customer services who said they would reschedule for the following week which i said was not good enough as I was not willing to book another day off for another potentially failed delivery. All the compensation they were willing to offer was free delivery. I cancelled my order for a full refund and will never shop here again. The staff in the Ruislip store were helpful, but I still wasted a day due to Benson's poor communication.

19 de julio de 2023
Opinión espontánea
Logotipo de Bensons For Beds - Ruislip400

Respuesta de Bensons For Beds - Ruislip400

Hello Mr Kalyan, thank you for reaching out. We are sorry for the issues you faced throughout your order journey. We expect better and can only apologies for the frustration. If you do need anything else in the future, please let us know -Team Bensons

Valorada con 5 estrellas sobre 5

Really great visit to the South Ruislip…

Really great visit to the South Ruislip store
Fatima went out of her way to make us feel comfortable and ensure we knew all about the sofa beds
We came home , decided that we wanted to purchase the sofa bed we’d liked and phoned her back at the store
Very happy, nice lady
Enjoyed the visit here today and all the help we received
Thank you Fatima

18 de julio de 2023
Logotipo de Bensons For Beds - Ruislip400

Respuesta de Bensons For Beds - Ruislip400

What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that Fatima can be given the credit she deserves. - Team Bensons

Valorada con 5 estrellas sobre 5

Good service

Vlad very polite and helpful.

11 de julio de 2023
Logotipo de Bensons For Beds - Ruislip400

Respuesta de Bensons For Beds - Ruislip400

Thank you so much for your great review! This is exactly the service we strive to give to our customers. - Team Bensons

Valorada con 5 estrellas sobre 5

see above

The member of staff who dealt with my wife and I was very pleasant, attentive and knowledgeable. We were seen promptly and our order was dealt with quickly and efficiently.

30 de junio de 2023
Logotipo de Bensons For Beds - Ruislip400

Respuesta de Bensons For Beds - Ruislip400

This is a fantastic review. Thank you so much for taking the time to leave us some positive comments. -Team Bensons

Valorada con 5 estrellas sobre 5

Unbelievable customer service from Vlad…

Unbelievable customer service from Vlad and Raj. Highly recommend this place if you need a mattress and a bed to buy they were highly knowledgeable and will lead you to exactly what you need.

22 de junio de 2023
Logotipo de Bensons For Beds - Ruislip400

Respuesta de Bensons For Beds - Ruislip400

Thank you for your wonderful feedback Amad! -Team Bensons

Valorada con 5 estrellas sobre 5

Excellent Customer Service

Always friendly and knowledgeable

27 de mayo de 2023
Logotipo de Bensons For Beds - Ruislip400

Respuesta de Bensons For Beds - Ruislip400

Good Afternoon, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Ruislip store.

Team Bensons

Valorada con 5 estrellas sobre 5

Excellent customer service

14 de mayo de 2023
Logotipo de Bensons For Beds - Ruislip400

Respuesta de Bensons For Beds - Ruislip400

This is wonderful to hear! Thank you for taking the time to leave us some positive feedback. -Team Bensons

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más