Bensons For Beds - Sheffield628 Opiniones 

360
TrustScore: 5 sobre 5

4,8

Unit 19 Drakehouse Retail Park, Waterthorpe, S20 7JJ Sheffield, Yorkshire, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We had to use the 40 night comfort guarantee as we just didn't get on with the first mattress we chose. But they made it all very easy, and the staff in-store at Drakehouse sorted everything out f... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From buying the bed to delivery it was all satisfactory and would definitely use you again, this is the 3rd time and no problems

Valorada con 5 estrellas sobre 5

Friendly staff who knew what they were talking about. Salesperson Jane explained all about the different types of mattresses /headboards and bases, which covered materials used and how construction... Ver más

Valorada con 5 estrellas sobre 5

We visited the drakehouse Sheffield branch today and we was met by one of their staff members called Kate who was brilliant. Kate took us through all the different variations of mattresses and patient... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles para dormitorio
  2. Tienda de colchones
  3. Tienda de ropa de cama
  4. Colchonería

Sobre Bensons For Beds - Sheffield628

Escrito por la empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Información de contacto

  • Unit 19 Drakehouse Retail Park, Waterthorpe, S20 7JJ, Sheffield, Yorkshire, Reino Unido

  • 1142486489

4,8

Excelente

TrustScore: 5 sobre 5

360 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(360)

26.170 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Brilliant service

From buying the bed to delivery it was all satisfactory and would definitely use you again, this is the 3rd time and no problems

24 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

No problems with delivery

Helpful staff and also drivers on delivery. Problems sorted out as the mattress was to firm..Ordered a medium instead with no problem.

6 de agosto de 2026
Logotipo de Bensons For Beds - Sheffield628

Respuesta de Bensons For Beds - Sheffield628

We're so pleased to hear that our staff and delivery drivers were helpful! It's wonderful that any issues with the mattress firmness were sorted out and you were able to exchange it for a medium without any problems.

Team Bensons

Valorada con 5 estrellas sobre 5

Excellent service from Kate.

Excellent service from Kate.
Allowed us time to try lots of mattresses, even brought up our order from 10 yrs ago as I wanted the same mattress.
Thank you

30 de julio de 2026
Logotipo de Bensons For Beds - Sheffield628

Respuesta de Bensons For Beds - Sheffield628

We're so pleased to hear you received excellent service and had plenty of time to choose your mattress. It's wonderful that we could help you find your previous order!

Team Bensons

Valorada con 5 estrellas sobre 5

Excellent Customer Service from Judith

I received a warm welcome and received excellent customer service from Judith

16 de julio de 2026
Logotipo de Bensons For Beds - Sheffield628

Respuesta de Bensons For Beds - Sheffield628

We're so pleased you received a warm welcome and excellent customer service. Thank you for your kind feedback!

Team Bensons

Valorada con 5 estrellas sobre 5

100% exceptional above and beyond delivery

100% exceptional delivery, fitting service and staff

11 de julio de 2026
Logotipo de Bensons For Beds - Sheffield628

Respuesta de Bensons For Beds - Sheffield628

We're so pleased you experienced exceptional delivery and fitting service from our staff. Thank you for your very kind words and for taking the time to share your positive feedback!

Valorada con 5 estrellas sobre 5

Great experience with a mattress swap

We had to use the 40 night comfort guarantee as we just didn't get on with the first mattress we chose. But they made it all very easy, and the staff in-store at Drakehouse sorted everything out for us. We are very, very happy with the outcome!

We never felt any pressure to make a quick choice or leave the store - we actually tried a number of mattresses at three different stores (Doncaster, Meadowhall Retail Park, Drakehouse Retail Park). We went back a number of times - spending up to two hours on a couple of occasions! - and never felt like we had to leave.

Other positives were loads of choice at different price points, knowledgeable staff, and clear pricing. The delivery service was efficient. Both times they left everything clean and tidy.

20 de junio de 2026
Logotipo de Bensons For Beds - Sheffield628

Respuesta de Bensons For Beds - Sheffield628

We're so pleased to hear that our 40-night comfort guarantee provided a smooth solution and that the team at Drakehouse made everything easy for you. It's wonderful to know you felt no pressure and had ample time to choose the perfect mattress across our stores. Thank you for highlighting our knowledgeable staff, clear pricing, and efficient delivery service!

Valorada con 5 estrellas sobre 5

Friendly Bensons

The staff were very friendly and veryi nformative even though I had to change mattress

27 de junio de 2026
Logotipo de Bensons For Beds - Sheffield628

Respuesta de Bensons For Beds - Sheffield628

We're so pleased our team was friendly and informative, even with your mattress change! Thank you for your kind feedback.

Team Bensons

Valorada con 5 estrellas sobre 5

Judith was such a pleasure to meet

Judith was such a pleasure to meet! She was extremely knowledgeable and very helpful! Can’t wait for our new bed to arrive. Thank you Judith! You are a lovely lady 😊

14 de junio de 2026
Logotipo de Bensons For Beds - Sheffield628

Respuesta de Bensons For Beds - Sheffield628

We're so pleased you had such a positive experience and found our team member knowledgeable and helpful. We appreciate your kind words!

Team Bensons

Valorada con 5 estrellas sobre 5

We visited the drakehouse Sheffield…

We visited the drakehouse Sheffield branch today and we was met by one of their staff members called Kate who was brilliant. Kate took us through all the different variations of mattresses and patiently let us try them all out more than once before we made our final decision. I like to say Kate made us feel at ease and comfortable and not pressured in anyway for a sale and we will definitely be recommending our friends and family members too thanks again kate for your lovely service today

13 de junio de 2026
Opinión espontánea
Logotipo de Bensons For Beds - Sheffield628

Respuesta de Bensons For Beds - Sheffield628

We are so pleased to hear about your excellent experience at our Sheffield branch. It's wonderful that our team member provided such patient and comfortable assistance, helping you find the perfect mattress. Thank you for your kind recommendation!

Team Bensons

Valorada con 4 estrellas sobre 5

The lady who served called June was…

The lady who served called June was very helpful and cheerful was a very pleasant shopping experience

2 de mayo de 2026
Logotipo de Bensons For Beds - Sheffield628

Respuesta de Bensons For Beds - Sheffield628

We're so pleased our team provided a helpful and cheerful experience. Thank you for your kind feedback.

Team Bensons

Valorada con 5 estrellas sobre 5

service

Great service

5 de junio de 2026
Logotipo de Bensons For Beds - Sheffield628

Respuesta de Bensons For Beds - Sheffield628

Thank you for your amazing review !!!

Team Bensons

Valorada con 5 estrellas sobre 5

Delivery men were polite

Delivery men were polite, considerate and very efficient

30 de mayo de 2026
Logotipo de Bensons For Beds - Sheffield628

Respuesta de Bensons For Beds - Sheffield628

We're so pleased our delivery team was polite, considerate, and efficient. Thank you for your kind feedback!

Team Bensons

Valorada con 5 estrellas sobre 5

We arrived and stated that we were just…

We arrived and stated that we were just browsing, and then the lady, Kate, said ok but just let me show you these beds, we had a good look round and tried a few beds, a main concern for us at our age was that the mattress was manageable for us to turn at our age and over the next few years but not compromise on quality and comfort. We eventually decided and were pleased with the final price

23 de mayo de 2026
Logotipo de Bensons For Beds - Sheffield628

Respuesta de Bensons For Beds - Sheffield628

We're so pleased to hear you had a positive experience finding your new bed! It's wonderful that we could help you find a comfortable and manageable option. Enjoy your purchase!

Team Bensons

Valorada con 5 estrellas sobre 5

Shown various mattress

Shown various mattress. and the difference well explained good price reduction

26 de mayo de 2026
Logotipo de Bensons For Beds - Sheffield628

Respuesta de Bensons For Beds - Sheffield628

We are so pleased you found our mattress selection and explanations helpful. We appreciate your kind words!

Team Bensons

Valorada con 5 estrellas sobre 5

Jaime was so friendly and helpful and…

Jaime was so friendly and helpful and her knowledge helped us to choose the perfect mattresses and beds.

19 de mayo de 2026
Logotipo de Bensons For Beds - Sheffield628

Respuesta de Bensons For Beds - Sheffield628

We're so glad our team's friendly and knowledgeable assistance helped you choose the perfect mattresses and beds! Thank you for sharing.

Team Bensons - Jess

Valorada con 5 estrellas sobre 5

Great service from start to finish

The sales man went through all the mattresses with us and we don’t feel rushed at all.

30 de abril de 2026
Logotipo de Bensons For Beds - Sheffield628

Respuesta de Bensons For Beds - Sheffield628

We're so glad to hear that our salesman provided you with a thorough and unhurried experience while choosing your mattress! Thank you for your review.

Team Bensons

Valorada con 5 estrellas sobre 5

Things happened when told they would

Things happened when told they would, no complaints with the service or quality of product.

26 de abril de 2026
Logotipo de Bensons For Beds - Sheffield628

Respuesta de Bensons For Beds - Sheffield628

Thank you! 😊 We’re pleased to hear everything happened as promised and that you’re happy with both the service and product quality.

Until next time, take care,
Megan | Customer Care Specialist!💜

Valorada con 5 estrellas sobre 5

Customer service excellence and Transparency in Policy

Customer service excellence and transparency of the policy

26 de abril de 2026
Logotipo de Bensons For Beds - Sheffield628

Respuesta de Bensons For Beds - Sheffield628

Thank you! 😊 We’re proud to deliver excellent customer service with clear, transparent policies—just the way it should be.
Looking forward to welcoming you back in the future,
Megan | Customer Care Specialist✨

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