Azad had fabulous customer service skills in the Hedge End Branch nr Southampton. He was not over pushy with me. Extremely thorough on the whole process. Also I visited several "bed shops", includi... Ver más
La empresa ha respondido
Unit 2 Bradbeers Retail Park, Hedge End, SO30 2QY Southampton, Hampshire, GB
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Azad had fabulous customer service skills in the Hedge End Branch nr Southampton. He was not over pushy with me. Extremely thorough on the whole process. Also I visited several "bed shops", includi... Ver más
La empresa ha respondido
Great customer service in the Hedge End store and the guys that delivered the mattress were fantastic. The reason for dropping a star is due to us changing our mind on the mattress firmness the follow... Ver más
We went into the Hedge End, Southampton branch after visiting a couple of competitors stores and explained what we wanted and our budget to Jonathan, who managed to find and sell us exactly what we... Ver más
La empresa ha respondido
Visited the Hedge End store at a quiet time. Made to feel very welcome. Plenty of choice and Azura soon narrowed down a range that suited our requirements. Spent the next hour or so trying out the ma... Ver más
La empresa ha respondido
Escrito por la empresa
Unit 2 Bradbeers Retail Park, Hedge End, SO30 2QY, Southampton, Hampshire, Reino Unido
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Respuesta de Bensons For Beds - Southampton151

Respuesta de Bensons For Beds - Southampton151
From the first phone call to,I think it was Nigel, all was excellent.
Nigel in particular was really helpful in all areas

Respuesta de Bensons For Beds - Southampton151
When we entered the shop, a very nice girl came over to us. We had very Pacific needs as the bed had to fit into a rather tight space. The girl (sorry, can't remember her name)was extremely helpful but not pushy. We didn't think we would get a bed to fit the space, but the girl managed to find us one. We were kept up to date with how it was going and it arrived when they said it would. Two very nice chaps carried it up to the bedroom and were very polite and helpful. Would definitely recommend Bensons to friends and family.

Respuesta de Bensons For Beds - Southampton151
Really good customer service experienced in Hedge End store that was really helpful in selecting the right mattress for us. Ordering and Delivery process seamless. Thank you

Respuesta de Bensons For Beds - Southampton151
We were greeted by friendly sales assistant Azura as we entered the store, she built an immediate rapport with us. She listened to all our requirements and demonstrated excellent customer service, she was extremely knowledgeable, and extremely patient she gave us options to consider, above all she was a pleasure to meet, and we felt in very good hands and able to make an informed purchase.

Respuesta de Bensons For Beds - Southampton151
Ordered a mattress, divan and headboard and was served by Nathan - he was excellent- knowledgeable but not pushy.
They kept us up to date about delivery schedules and held on to bed for a while while we were incapacitated.
The delivery team were also excellent- it was an extremely hot day but they were polite and efficient, taking the bed up to the room etc.
I would definitely recommend Bensons for quality & service. As a company they should be pleased to know how great their staff are!

Respuesta de Bensons For Beds - Southampton151
The members of the team including the delivery drivers were all great and very efficient will use them again

Respuesta de Bensons For Beds - Southampton151
Lovely sales lady and delivery men who were very polite and helpful

Respuesta de Bensons For Beds - Southampton151
Jonathan at Bensons for Beds Hedge End was very helpful and able to answer all questions, no pushy sales talk, very impressed, King Size Divan & Headboard ordered with 25% sale discount

Respuesta de Bensons For Beds - Southampton151

Respuesta de Bensons For Beds - Southampton151
Excellent service from showroom to delivery. Staff knowledgeable and efficient.

Respuesta de Bensons For Beds - Southampton151
Very helpful staff with good information on all the bed choices. Efficient purchasing and delivery schedule.

Respuesta de Bensons For Beds - Southampton151
Great selection of beds and headboards to view and try with very helpful staff who did not get pushy. Thank you.

Respuesta de Bensons For Beds - Southampton151
Excellent from ordering to delivering. Kept informed each step

Respuesta de Bensons For Beds - Southampton151
A very good range of beds at very reasonable prices and excellent customer service including delivery, disposal of old bed and the building of my new bed plus moving my existing bed into another bedroom.

Respuesta de Bensons For Beds - Southampton151
The service in the store was very good and helpful. Natalie was particularly pleasant and offered good advice. Goods arrived on time and in order. the delivery people were very helpful.

Respuesta de Bensons For Beds - Southampton151

Respuesta de Bensons For Beds - Southampton151
We ordered 2 mattresses and Natalie was very helpful throughout, from helping us to find the right product to getting us the best savings. Thank you.

Respuesta de Bensons For Beds - Southampton151
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