Emma who dealt with us was very knowledgable. Very patient, especially as we had our 5 year old granddaughter with us. She showed us all the options. Took time to explain everything. Our bed hasn’t a... Ver más
Localización
Cambiar localizaciónUnit 1a Meols Cop Retail Park, Meols Cop Road, PR9 7RG Southport, Southport, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The two lads did an amazing job getting my super kingsize bed into my room. They soon put it all together. They were very friendly and polite and they are an absolute credit to Bensons for Beds. I hop... Ver más
La empresa ha respondido
Highly recommend Bensons in Southport. We bought our last mattress from there 10 years ago so thought we'd return. Kiara was a star. She explained everything and looked after us start to finish. So ho... Ver más
La empresa ha respondido
When me and my disabled partner went In store to buy a mattress the manager couldn’t had been more helpful. She ask how we both slept gave us all the time we needed as my partner has mobility issues a... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Bensons For Beds - Southport668
Escrito por la empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Información de contacto
Unit 1a Meols Cop Retail Park, Meols Cop Road, PR9 7RG, Southport, Southport, Reino Unido
- 1704513560
4,9
Excelente
457 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Bensons For Beds - Southport668
Thank you very much for leaving us this wonderful 5 star review Mr Callaghan! We hope you enjoy your new order, Megan at Customer Care✨
Review based on purchase experience, haven’t got the product yet
I haven’t received our new bed yet so the 5 stars might be a little premature…
However, I’m basing the review off the service we received and that is worthy of the rating.
When we arrived in store, Amy came to greet us, she was totally fine with allowing us to just browse but wanted to first give us the details of the offers available and how they worked. Which she did, and then she allowed us to look round the store without hovering over our shoulders like some do! That doesn’t mean to say she was dismissive, she did do a little check in every now and again to see if we needed help/questions answered, and when we did, she had ALL the answers.. really knowledgeable and she was just an all round super friendly person, we felt that confident in her, we went ahead and ordered the bed there and then.
Thank you Amy, you were a delight to deal with and Bensons are lucky to have you on board.
1 de junio de 2025
Respuesta de Bensons For Beds - Southport668
We appreciate you taking the time to share your positive experience with us Emma. It's great to hear that the service you received was worthy of a 5-star rating. Thank you, Megan at Customer care
Respuesta de Bensons For Beds - Southport668
We appreciate you taking the time to share your positive experience with our customer service Mike. We are happy to hear that you were well taken care of. Take care, Megan at Customer Care
New bed
Salesman (Ian, Southport branch) was very helpful answering all questions and queries.
24 de mayo de 2025
Respuesta de Bensons For Beds - Southport668
We're happy to hear that the team member at the Southport branch was so helpful in answering your questions. Thank you for your positive feedback, Megan at Customer Care
Excellent sales team & products
Went in to have a look around as needing to replace an old bed. Was greeted by Jamie, who was very friendly & knowledgeable about things. He made the difference when it came to pulling the trigger, made me feel confident about my purchase and was able to answer all my questions with ease.
Really enjoyed the smooth experience, would definitely recommend and use again, thanks! :)
9 de mayo de 2025
Respuesta de Bensons For Beds - Southport668
We're happy to hear that you enjoyed your experience and found our team member helpful during your bed purchase. We appreciate your recommendation and are glad we could provide a smooth experience. Thanks for your positive feedback, Megan at Customer Care
Great Service
I had great service from Jamie. I didn't feel rushed to make any decision. Was so helpful. Would recommend Bensons to anybody.
25 de mayo de 2025
Respuesta de Bensons For Beds - Southport668
We're happy to hear that you felt supported during your visit and appreciate you recommending us. It's great to know we could assist you so well. Take care, Megan at Customer care
Exceptional customer service from Kiara
From a wonderful warm smiley welcome to exceptional customer service it was an absolute pleasure to shop at Bensons for Beds in Southport. The young lady who made such an impression was Kiara. From the moment we walked into the shop until the moment we left she couldn't have been more helpful or professional. She is the epitome of what customer service looks like. She was very knowledgable about every product we looked at and gave us time to have a lie down, a chat about what we thought etc., Train all your employees to be a 'Kiara'
23 de mayo de 2025
Respuesta de Bensons For Beds - Southport668
We're happy to hear that you had such a wonderful experience at our Southport location. We appreciate your positive comments regarding the exceptional customer service you received. We value your feedback, Megan at Customer Care
Very helpful sales person in Kiara at…
Very helpful sales person in Kiara at the Southport store. Understood what we required in our choice of mattress. Brilliant personality and knowledgable.
20 de mayo de 2025
Respuesta de Bensons For Beds - Southport668
We're happy to hear that the sales person at Southport was so helpful and knowledgeable! We appreciate you taking the time to share your positive experience with us. Take care, Megan at Customer Care
Bensons is the best!
Great service, knowledgeable staff & really good prices.
Ian was very attentive, listened to our needs & came up with a great solution to suit my budget.
.
I'll definitely be going back there!
20 de mayo de 2025
Respuesta de Bensons For Beds - Southport668
Thank you so much for your kind words! We take pride in providing exceptional service, staff expertise, and affordable prices for our customers. We appreciate your support and look forward to serving you again in the future. See you soon!
Great customer service from Aimee
Great customer service from Aimee. Once again I wasn’t disappointed. I had previously purchased a bed and mattress and headboard from here and decided to get another one for our room . As the friendly service and professional approach from Aimee was indeed perfect the first time I was extremely happy to find Aimee was here again to advise me on my next purchase. Nothing was too much she demonstrated her knowledge and experience on several choices we had and I wasn’t disappointed. Thanks Aimee you’re a star .
14 de mayo de 2025
Opinión espontánea
Respuesta de Bensons For Beds - Southport668
Thank you for the fantastic review! We are thrilled that you had such a positive experience with Aimee and our products. We truly appreciate your loyalty and can't wait to see you again for your next purchase. Aimee is truly a star and we are lucky to have her on our team. #customerservicegoals
Loads of choice and good selection
Loads of choice and good selection. Offers help with our choice of bed. The staff member was really helpful & friendly and gave good recommendations for our needs!
8 de mayo de 2025
Respuesta de Bensons For Beds - Southport668
Thank you for your kind words! We're thrilled to hear that you had a great experience selecting a bed at our store. Our staff takes pride in providing excellent customer service and we're glad you found our recommendations helpful. Happy sleeping!
Buying my first bed
Jamie from the Southport store was very professional.
Very easy to understand and made the buying process of a new bed very easy and less overwhelming. I would certainly recommend pensions for beds to most of my friends.
4 de mayo de 2025
Respuesta de Bensons For Beds - Southport668
We are thrilled to hear that Jamie from our Southport store provided such professional and easy service during your bed buying process. Thank you for recommending us. Sleep well,
Team Bensons💜
Great value for money
Was made aware of all the options available and the customer service was excellent. Jamie was excellent in giving us all the information needed and gave us a great deal which we were very happy with. Would definitely recommend.
3 de mayo de 2025
Opinión espontánea
Respuesta de Bensons For Beds - Southport668
Thank you for your kind words! We're thrilled to hear that Jamie provided excellent customer service and helped you find the perfect option at a great deal. We appreciate your recommendation and hope to see you again in the future. Sleep well, Team Bensons💜
Good friendly advice
18 de abril de 2025
Respuesta de Bensons For Beds - Southport668
Thank you for your kind words! We are happy to hear that our advice was helpful and friendly. It is our goal to always provide the best service for our customers. We appreciate your support!
Sleep well, Team Bensons💜
Great customer service
Jamie, the customer service advisor was extremely attentive,helpful, patient and honest.
He assisted us with finding the perfect mattress for our son.
Great customer service.
26 de abril de 2025
Opinión espontánea
Respuesta de Bensons For Beds - Southport668
Thank you for sharing your experience. We are thrilled to hear that Jamie provided excellent customer service and helped you find the perfect mattress for your son. It's always our goal to provide top-notch service to our customers. We appreciate your support!
Sleep well, Team Bensons💜
Good advice given about the beds and…
Good advice given about the beds and customer service very good very satisfied
24 de abril de 2025
Respuesta de Bensons For Beds - Southport668
Thank you for your positive feedback! We are thrilled that our expert advice on beds and exceptional customer service has left you completely satisfied. We look forward to seeing you again in the future.
Sleep well,
Team Bensons💜
Respuesta de Bensons For Beds - Southport668
Thank you so much for your kind words! We strive to provide a positive and non-pushy experience for our customers. We're so glad our staff was able to assist you and make your visit enjoyable. We can't wait to see you again!
Sleep well, Team Bensons💜
New Bed purchase
Lorraine the customer service advisor was very professional, was recommended by a friend who informed about the test bed where you can establish which mattress is best for you. Highly recommended.
19 de abril de 2025
Opinión espontánea
Respuesta de Bensons For Beds - Southport668
Thank you for the kind words, we are glad to hear that Lorraine provided professional assistance and that you found our test bed helpful! Thank you for recommending us to others. - Team Bensons 💜
Respuesta de Bensons For Beds - Southport668
"We are thrilled to hear that our staff made such a positive impact on your experience! Our goal is always to provide exceptional service. Thank you for choosing us!"
Helpful and knowledgeable assistant
4 de abril de 2025
Respuesta de Bensons For Beds - Southport668
Thank you for your kind words! We pride ourselves on having a knowledgeable and helpful team ready to assist our customers. We're so glad we could be of assistance.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.