We popped into the store to buy a bed for our toddler, we had a little walk round, but then needed some assistance, Linda approached and asked if we needed help, we explained what we required and she... Ver más
La empresa ha respondido
Unit 3 Hough Retail Park, Lichfield Road, ST17 4LU Stafford, Stafforshire, GB
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We popped into the store to buy a bed for our toddler, we had a little walk round, but then needed some assistance, Linda approached and asked if we needed help, we explained what we required and she... Ver más
La empresa ha respondido
We actually went in to the Stafford store and had a lovely lady help us by the name of Linda. She wasn’t pushy and was very knowledgeable and we would have ordered through her, but I store didn’t use... Ver más
Linda was incredibly informative, helpful, and friendly throughout our experience. She took the time to understand what we were looking for and guided us patiently in selecting the right product. Her... Ver más
La empresa ha respondido
We wanted to update our mattress. The sales assistant was very helpful and knowledgeable about the products. Her tablet also allowed her to check availability, options etc on the spot, and details of... Ver más
Escrito por la empresa
Unit 3 Hough Retail Park, Lichfield Road, ST17 4LU, Stafford, Stafforshire, Reino Unido
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We’ll inform and pleasant will use you again
We have purchased from Bensons for Beds several times. Always see Linda who is helpful and knowledgeable.
So happy to have found our new bed. Really helpful staff who spent time with us while we chose. Lots of helpful advice and some very welcome discounts.
We wanted to update our mattress. The sales assistant was very helpful and knowledgeable about the products. Her tablet also allowed her to check availability, options etc on the spot, and details of our last order from 11 years ago! This meant she could show us the nearest equivalent mattress available now, which was useful for comparing. Ordering process was smooth too. Loses a star because we could’ve got the same product cheaper elsewhere (online) but we’d still have had to try it at Bensons first.
I was happy with the service I received in-store, but you came very close to losing the deal after I was told that it would take 8 - 14 weeks for delivery. This was after we had spent some time researching what was available and went with the choice of bed. This is ludicrous. People would expect delivery to be within a couple of weeks.
Good selection of mattresses. Plenty of opportunities to try each one. Staff were very friendly, helpful and knowledgeable.
Linda took time to let me see and try different options of mattress and bed until I found my ideal combination.

Respuesta de Bensons For Beds - Stafford Superstore243
Excellent service and information from Vicky
We were very pleased with the whole shopping experience and ae looking forward to receiving our new bed, mattress and bedside cabinets in time for our house move

Respuesta de Bensons For Beds - Stafford Superstore243
Jan was really helpful, she talked us through all the options and combinations of beds and mattresses. Was patient with us and listened to what we wanted.

Respuesta de Bensons For Beds - Stafford Superstore243

Respuesta de Bensons For Beds - Stafford Superstore243
Friendly, helpful, knowledgeable and competent sales person.

Respuesta de Bensons For Beds - Stafford Superstore243
Nice welcome from staff.
Allowed to browse at our own pace without interference.
Helpful information provided about sale items and clearance lines.

Respuesta de Bensons For Beds - Stafford Superstore243
Though we decided to buy online we first visited the shop in Stafford and had great help and advice from Vicky. This allowed us to be confident that we had chosen the right mattress from the right company.
Thank you Vicky.
The process of ordering on line went smoothly and we are looking forward to the arrival of our new mattress.

Respuesta de Bensons For Beds - Stafford Superstore243
The delivery time was four weeks for a single mattress. When I went to purchase it, it said delivery would be within a week a bit disappointed if I’m honest, but overall a good buying experience bar the long delivery time.

Respuesta de Bensons For Beds - Stafford Superstore243
The lady I dealt with was polite. Friendly and extremely knowledgeable about all the products , she made my experience of buying the bed that would suit my needs very easy

Respuesta de Bensons For Beds - Stafford Superstore243
The service was first class no pressure sales pleasant sales assistants would go back again Thankyou

Respuesta de Bensons For Beds - Stafford Superstore243
Staff explained the types of mattresses available and the various options available.

Respuesta de Bensons For Beds - Stafford Superstore243
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