Walked into the shop in stirling just for window shopping and viewing my options for a bed and i got attended to be an exceptional lady -Carole. I ended up buying a bed . She was great with us , took... Ver más
Localización
Cambiar localizaciónUnit 1c Springkerse Retail Park, FK7 7TL Stirling, Stirlingshire, GB
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Consulta las opiniones de los clientes
Went in one weekend looking for a budget(ish) bed, with storage ( quote only ), and was assisted by Maria ( Stirling shop ). Very helpful and friendly. Went back a week later to be met by Maria a... Ver más
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Great experience from start to finish. I met Paul in the Stirling branch. I told him I wouldn’t be buying today, just looking and collecting ideas. No problem. I return several weeks later to buy... Ver más
La empresa ha respondido
We’ve had a great experience, Carol was so professional and helped us to find the best mattress for us. Surely the best money ever spent. High quality mattress and fantastic customer service. Definite... Ver más
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Información sobre la empresa
Sobre Bensons For Beds - Stirling750
Escrito por la empresa
Información de contacto
Unit 1c Springkerse Retail Park, FK7 7TL, Stirling, Stirlingshire, Reino Unido
- 1786474926
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Customer support excellent
Customer support by Paul and Autumn was excellent.
Paul wasn’t pushy and Autumn was good for ideas.
Thanks for making my choices simplistic and easy.
Great service

Respuesta de Bensons For Beds - Stirling750
Great service from start to end sales…
Great service from start to end sales woman in store the delivery men and the independent guy who puts bed together if you wish .

Respuesta de Bensons For Beds - Stirling750
Excellent Setvice
The assistant Autumn, from start to finish,was excellent.
She was very knowledgeable and helped us every step of the way. She was polite and courteous

Respuesta de Bensons For Beds - Stirling750
Simon from Bensons knows his products, was very friendly and took his time to ensure I tried the correct beds to make the best decision
Simon who served me was very knowledgeable, friendly and took his time to make sure I was buying the correct mattress. Couldn’t do enough and his customer service was excellent

Respuesta de Bensons For Beds - Stirling750
Autumn was amazing at finding us a…
Autumn was amazing at finding us a great bed and getting it delivered to us same day. What a great experience and she is awesome.

Respuesta de Bensons For Beds - Stirling750
Simon the Sales Asst at Stirling gave…
Simon the Sales Asst at Stirling gave us excellent advice and he was very knowledgeable on all the ranges available. Thanks to him we were pleasantly surprised on the total cost of our purchase.....he is a credit to your business.

Respuesta de Bensons For Beds - Stirling750

Respuesta de Bensons For Beds - Stirling750
Smooth sale
We were approached fairly quickly asking if we needed any help. Advice and information was given. We were then left to browse before being approached again. We asked a question which the employee was able to answer and then we bought the two pillows. Having to complete paperwork and sign it is a bit annoying if you're in a hurry, however, as previous customers this didn't take too long.

Respuesta de Bensons For Beds - Stirling750
I wasn’t happy about certain…
I wasn’t happy about certain information given to me at sale paid a lot of money filled in a online form regarding my experience and because of it wished to cancel my order but got no response that was a few days ago

Respuesta de Bensons For Beds - Stirling750
Good and efficient service
Good and efficient service. , attentive too our needs,,

Respuesta de Bensons For Beds - Stirling750
Excellent customer service from…
Excellent customer service from entering the shop until leaving.

Respuesta de Bensons For Beds - Stirling750
Mistakenly bought an ‘Emma’ mattress…
Mistakenly bought an ‘Emma’ mattress ‘online’ (£900.00) less than a year ago. However, back pain issues persisted & after visiting Vets4Pets (next door) decided to just pop in & seek advice as perhaps the mattress being the issue. So I left my wife outside as we had our two Schnauzer puppies with us.
Upon entering the store I was warmly welcomed by Autumn, Simon & Paul & after explaining our situation was invited to bring my wife & the puppies into the store. Amazing, as it can be difficult for dog owners to shop under certain circumstances.
We left the store after purchasing a ‘Sealy Newton’ King size mattress, two deep pillows & two ‘Tempur Cloud Smartcool’ pillows.
Autumn was very knowledgeable & after hearing our issues with back struggles, she had no hesitation in suggesting what turned out to be a complete success both for myself & my wife. Indeed we both left the store with renewed enthusiasm & most of all confidence in what we were buying. (Bearing mind I only popped in to get advice)
The new mattress & pillows were delivered within a week & I must congratulate this company on their high level of customer service, updates regarding delivery, delivery itself was quick & expertly done. New bedding in place & old mattress removed within 15 minutes thanks to the delivery crew.
First class service by everyone at Bensons & a special thank you to Autumn for her kindness, patience & expert knowledge.
Best nights sleep as a result !!

Respuesta de Bensons For Beds - Stirling750
Great staff with attention to detail…
Great staff with attention to detail manager David was extremely helpful for us and we are really happy

Respuesta de Bensons For Beds - Stirling750
Keeping in touch and doing exactly what…
Keeping in touch and doing exactly what they say they are going to do. Service is excellent.

Respuesta de Bensons For Beds - Stirling750
Excellent service - We were well looked after
We were well looked after. Options were explained to us in great detail and we were helped to make the right choice for us. Only gave 4 out of 5 as my partner felt awkward lying on a bed inshore.

Respuesta de Bensons For Beds - Stirling750

Respuesta de Bensons For Beds - Stirling750
All good, would recommend.
Went in to try and buy a Simba mattress, came away purchasing the Tempur after trying both. Helpful friendly staff member Maria helped us through the process. Delivery was good, kept informed along the way. Cant fault the service. Mattress just delivered so i'm hoping we get on with it.

Respuesta de Bensons For Beds - Stirling750
Overall experience was great although…
Overall experience was great although first price quoted was for incorrect amount of units

Respuesta de Bensons For Beds - Stirling750
We were simply browsing and after a…
We were simply browsing and after a short while was acknowledged by Autumn in the Stirling Store and we with her help purchase the Bed with the Headboard that suited our needs perfectly , so thank you Autumn and we will be sure to go to Plockton soon !

Respuesta de Bensons For Beds - Stirling750
Our sales person Aurumn was delightful
Our sales person Aurumn was delightful. We told her what we were looking for and she guided us round the store showing us the options that would meet our needs encouraging us to try out the displays. Nothing was a bother to her even when at the last minute I changed the colour option. We love the fact that delivery is only around 2 weeks unlike other stores that were quoting 12 weeks.

Respuesta de Bensons For Beds - Stirling750
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