The whole experience was very good from start to finish. The sales lady didn't rush us and gave precise and helpful information. Delivery was on time and the two gentlemen were very polite and helpful... Ver más
Localización
Cambiar localizaciónUnit 6 Cardinal Point Retail Park, B78 3JG Tamworth, Staffordshire, GB
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Consulta las opiniones de los clientes
Great service received in store, Shirley was knowledgeable and extremely helpful when we had questions but we were free to explore the store by ourselves without feeling hovered over. Can't wait for o... Ver más
La empresa ha respondido
Bought a bed from their premium range expecting quality finish. Even though I paid almost £1000 (this being with their discount on Black Friday) the price does not justify the quality offered. O... Ver más
La empresa ha respondido
From the initial enquiry to delivery Bensons has been great. No pushy sales, no hidden costs just straight forward good customer service. Beds were delivered when we wanted and to the rooms if our cho... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles para dormitorio
- también en la categoría
- Colchonería
- Tienda de colchones
- Tienda de ropa de cama
Sobre Bensons For Beds - Tamworth517
Escrito por la empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Información de contacto
Unit 6 Cardinal Point Retail Park, B78 3JG, Tamworth, Staffordshire, Reino Unido
- 182754111
4,8
Excelente
422 opiniones
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nice place in general
Friendly and knowledgeable staff
Spacious showroom
comfortable and not rushed
good choice of beds/frames & mattresses
5 de abril de 2025
Respuesta de Bensons For Beds - Tamworth517
Thank you for the kind review! Our team takes pride in providing exceptional customer service and creating a comfortable shopping experience. We are happy to hear you found the perfect bed and mattress in our spacious showroom. Come back and visit us anytime! 😊🛏️ #HappyCustomers #QualityBeds #KnowledgeableStaff
Wardrobes look fabulous
Wardrobes look fabulous, Bensons kept us informed of order process, even offered earlier fitting date. Fitters messaged with arrival time, worked cleanly and efficiently. Love my new wardrobes.
30 de diciembre de 2024
Respuesta de Bensons For Beds - Tamworth517
We're delighted to hear that you are enjoying your new wardrobes! It's great to know that we kept you informed and that the fitters were clean and efficient. Thank you for your review, Megan at Customer Care
Dealt with Shirley who was very…
Dealt with Shirley who was very approachable and knowledgable. Will definitely use bensons for beds again
3 de abril de 2025
Respuesta de Bensons For Beds - Tamworth517
We're happy to hear that you found our team member approachable and knowledgeable! Thank you for letting us know you'll use us again; we appreciate your feedback. Take care, Megan at Customer Care
Respuesta de Bensons For Beds - Tamworth517
We appreciate you sharing your experience! We're glad you found a great selection, friendly staff, and quick service. Thanks for the review, Megan at Customer Care
Very lovely staff in the shop for my…
Very lovely staff in the shop for my purchase and the delivery was really smooth very polite and friendly people
20 de marzo de 2025
Opinión espontánea
Respuesta de Bensons For Beds - Tamworth517
We appreciate you sharing your positive experience! We're happy to hear that our staff was lovely during your purchase and that the delivery was smooth and friendly. Take care, Megan at Customer Care
A great experience all round!
Had an unusual request for a replacement mattress in that I wanted one for a single adjustable bed. There was one spring mattress for bed to try in store and also a Tempur mattress which would suit my bed. Chris took into account my disability and needs in helping me choose the right mattress - even moving beds to accommodate my wheelchair and allow me tot transfer easily. Chris was extremely pleasant, very knowledgable and informative too. When I left the store having purchased a new mattress I was happy that I had made the right decision for me and that I had a very good experience at the Tamworth store and would definitely use them again. I felt the salesman went the extra mile for me, Thank you.
15 de marzo de 2025
Respuesta de Bensons For Beds - Tamworth517
We're happy to hear that you had a very good experience with us Mrs Hines. We appreciate you mentioning the assistance you received in finding the right mattress to suit your needs. Thank you for your positive feedback. Sleep well, Megan at Customer Care
Respuesta de Bensons For Beds - Tamworth517
We appreciate your feedback and are so glad to hear that you received brilliant customer service. We always aim to provide excellent support! Take care, Megan at Customer Care
Dawn was Fab
Dawn was great knew her stuff but wasn't too much of a sales person ie pushy! Very helpful and knowledgeable.
25 de febrero de 2025
Respuesta de Bensons For Beds - Tamworth517
We're happy to hear that you found our team member helpful and knowledgeable! We appreciate your feedback regarding the non-pushy sales approach. Thanks for sharing, Megan at Customer Care
Very helpful in store
Very helpful in store, looking forward to delivery. Thank you
26 de febrero de 2025
Respuesta de Bensons For Beds - Tamworth517
We appreciate your feedback and are so glad to hear that our in-store assistance was helpful. We hope you enjoy your delivery! Take care, Megan at Customer Care
Very helpful & knowledgeable about all…
Very helpful & knowledgeable about all products. Helped us choose wisely.
17 de febrero de 2025
Respuesta de Bensons For Beds - Tamworth517
We appreciate your feedback! We're happy to hear that our team's knowledge helped you choose the perfect products for your needs.
Take care, Megan at Customer Care
Super helpful staff
Super helpful staff. Every member of the team working during our visit were not overbearing in terms of hard selling. We were left alone until we needed their input in terms of decision making. Purchase made on the day. Delivery due in March. Great job. Well done.
9 de febrero de 2025
Respuesta de Bensons For Beds - Tamworth517
We're happy to hear that our staff were helpful without being overbearing, and that you felt comfortable making your decision. Thank you for your purchase, and we appreciate your positive feedback! Take care, Megan at Customer Care
Extremely helpful member of…
Extremely helpful member of staff...Shirley went out of her yo advise us of all our options.
8 de febrero de 2025
Respuesta de Bensons For Beds - Tamworth517
We appreciate you taking the time to share your positive experience. We are so glad to hear that our staff was helpful in advising you of all your options. Take care, Megan at Customer Care
Dealer was a kind gentleman and the…
Dealer was a kind gentleman and the price was reasonable
5 de febrero de 2025
Respuesta de Bensons For Beds - Tamworth517
We're happy to hear that you found our team member kind and our pricing reasonable. Thank you for your positive feedback and your time, Megan at Customer Care
First rate service from beginning to…
First rate service from beginning to end dealt with Shirley at the Tamworth branch advised bit of a delay on my original choice & came up with suitable alternative.
Delivery drivers Paul & Dan pleasant and delivered & assembled with ease
Great service all round
17 de enero de 2025
Respuesta de Bensons For Beds - Tamworth517
We're happy to hear that you had a great experience. We appreciate your positive feedback regarding the service and delivery. It's great to know the team provided suitable alternatives and efficient assembly.
Take care,
Megan at Customer Care
First class service
Dealt with by Dawn who first listen to what the problems were and then went out of her way to give us good advice without being pushy. So much so we are going back to see her again to sort another bed out for us!
24 de enero de 2025
Respuesta de Bensons For Beds - Tamworth517
We're happy to hear that you had such a positive experience! We appreciate you mentioning how our team member listened to your concerns and offered helpful advice. We look forward to assisting you again in the future, Megan at Customer Care
Shirley was extremely helpful and…
Shirley was extremely helpful and professional
17 de enero de 2025
Respuesta de Bensons For Beds - Tamworth517
We appreciate you taking the time to share your positive experience. We're happy to hear that our team was so helpful and professional!
Take care,
Megan at Customer Care
Respuesta de Bensons For Beds - Tamworth517
Thank you for choosing your perfect bed with us and for leaving us a wonderful 4-star review. Take care, Megan at Customer Care
Nice to walk around and not jumped on
Nice to walk around and not jumped on. We were asked if we need any help just find anyone. We said what we were looking for and then the lady explained the different options. We had a good look around and bought a bed and delivery booked.
9 de enero de 2025
Respuesta de Bensons For Beds - Tamworth517
We're glad you enjoyed your experience and appreciated our approach. It's great to hear the explanation of options was helpful and you found a bed. Thank you for your purchase, Megan at Customer Care
The helpful process of choosing a bed
The staff did not rush us at all, when we tried to choose a bed. Chris gave us helpful information about each one that we tried and left us alone to discuss the mattresses. I recommend this company and staff.
5 de enero de 2025
Respuesta de Bensons For Beds - Tamworth517
We appreciate you sharing your experience. We're happy to hear that our staff provided helpful information without rushing you, and that you felt comfortable discussing your options. We value your recommendation, Megan at Customer Care
Staff were helpful and knowledgeable…
Staff were helpful and knowledgeable without been pushy and left us to browse at our leisure. Great choice of beds and mattresses.
8 de enero de 2025
Respuesta de Bensons For Beds - Tamworth517
We appreciate your positive feedback! We're glad our staff was helpful and knowledgeable, and that you enjoyed browsing our great selection of beds and mattresses.
Take care,
Megan at Customer Care
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