Knowledgeable staff who were very helpful and did not try to steer us into making our decision, they just provided information and allowed us to try everything. Good range of products across all pr... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 3 Priory Fields, Priory Avenue, TA1 1QS Taunton, Somerset, GB
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Consulta las opiniones de los clientes
Our experience with Bensons for Beds, Taunton, Somerset was of pleasant and efficient colleagues. From the store itself when we bought our new mattress, Rob, once I described what I was looking for, t... Ver más
La empresa ha respondido
The whole experience of purchasing a mattress was great. Huge choice at the Taunton branch. Rob the sales manager was exceptionally helpful. Delivery was as promised & faultless, Mattress brought... Ver más
La empresa ha respondido
Excellent experience in-store, bur poor after-sales. Bed was delivered without wheels. Two man delivery on 17/05/2026 was very rushed . They couldn’t get away quick enough. Poor customer service.
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles para dormitorio
- también en la categoría
- Colchonería
- Tienda de colchones
- Tienda de ropa de cama
Sobre Bensons For Beds - Taunton114
Escrito por la empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Información de contacto
Unit 3 Priory Fields, Priory Avenue, TA1 1QS, Taunton, Somerset, Reino Unido
- 1823423831
4,7
Excelente
549 opiniones
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Respuesta de Bensons For Beds - Taunton114
We’re delighted to hear Rob provided such well-mannered and helpful service during your visit. Thank you for your positive review – Lauryn at Customer Care 💜
Went to look at beds in Bensons
Great, friendly staff. Good product knowledge. Proper answers to questions... no false information.
All in all, good customer service.
30 de diciembre de 2025
Respuesta de Bensons For Beds - Taunton114
We appreciate you sharing your experience! We are so glad to hear that our team was friendly, knowledgeable, and provided proper answers. Thank you for your positive review – Lauryn at Customer Care 💜
Very helpful and friendly staff
29 de diciembre de 2025
Respuesta de Bensons For Beds - Taunton114
We appreciate you letting us know that our staff was helpful and friendly! Thank you for your positive review – Lauryn at Customer Care 💜
Respuesta de Bensons For Beds - Taunton114
We appreciate your feedback. We are so glad you were satisfied with our service and pricing. Thank you for your positive review – Lauryn at Customer Care 💜
Delivery was just in time and…
Delivery was just in time and everything went so well. I love the bed and it’s all worth it.
26 de diciembre de 2025
Respuesta de Bensons For Beds - Taunton114
We’re delighted to hear your delivery was perfectly timed and everything went smoothly. It’s wonderful that you love your new bed and feel it was worth it! Thank you for your positive review – Lauryn at Customer Care 💜
Very friendly and helpful assistant
Very friendly and helpful assistant. No pressure in making a decision. Knowledgeable in all aspects of mattresses.
14 de diciembre de 2025
Respuesta de Bensons For Beds - Taunton114
We're happy to hear that our assistant was friendly and helpful, providing you with comprehensive mattress knowledge without any pressure. Thank you for your feedback!
Great Customer Service
The sales assistant, Kerry was very friendly and helpful.
5 de diciembre de 2025
Respuesta de Bensons For Beds - Taunton114
We're so happy to hear that the sales assistant was friendly and helpful! We appreciate your positive feedback and thank you.
– Thank you, Jess- Team Bensons
Very pleasant experience
Very pleasant experience. Friendly staff who made it subtly clear that their main priority was to get us the right product. We were never rushed and answered all our questions and made helpful suggestions.
1 de diciembre de 2025
Respuesta de Bensons For Beds - Taunton114
We're glad you enjoyed your experience. It's great to hear our staff was friendly and helpful in finding the right product for you. We appreciate your positive feedback!
Great service
Rob the manager was very helpful but not pushy. Store well laid out and easy to navigate.
28 de noviembre de 2025
Respuesta de Bensons For Beds - Taunton114
We're happy to hear that you found the store easy to navigate and that the manager was helpful. We appreciate your positive feedback and your time.
No hard sell.. just genuine service
Kerry was the perfect type of salesperson. Took time to understand our requirements. No hard sell. Was not at all pushy or 'following a script' . Genuine and warm . Give her a pay rise!
28 de noviembre de 2025
Opinión espontánea
Respuesta de Bensons For Beds - Taunton114
We appreciate you taking the time to share your experience. We're happy to hear that you felt supported and valued during the sales process. We value your feedback!
Respuesta de Bensons For Beds - Taunton114
We're glad you had a positive experience. Thank you for your feedback; we appreciate it a lot.
Brilliant service
Brilliant service. Rob was speedy (we were in a rush) and sorted out our order straight away.
25 de noviembre de 2025
Respuesta de Bensons For Beds - Taunton114
We're happy to hear that you received brilliant service! We're glad our team member was speedy and sorted out your order quickly, especially as you were in a rush.
Thank you for leaving such a lovely review for us,
Megan at Customer Care
Very good first experience
Efficient experienced member of staff who dealt with us as soon as we entered the shop
25 de noviembre de 2025
Respuesta de Bensons For Beds - Taunton114
Thank you for your feedback! We’re delighted our team member could assist you promptly and make your visit smooth and efficient. We appreciate your kind words,
Megan at Customer Care!
Great selection of beds and service
Taunton Bensons for Beds is a two storey extremely well stocked store, with a large choice of bed manufacturers. The store has great accessibility, a lift is available to access the 1st floor, with plenty of room for a wheelchair and one other person.
We were looking for a specific type of bed the young man who served us was very knowledgable and understood exactly what we were looking for and we quickly made a purchase.
The store staff were all very friendly and we are happy to recommend this store and hope your visit is as pleasant and successful as ours was.
20 de noviembre de 2025
Respuesta de Bensons For Beds - Taunton114
We're happy to hear that you found our store well-stocked and accessible. It's great to know that our colleague's knowledge helped you find the perfect bed. We appreciate your recommendation and hope to see you again,
Megan at Customer Care
Great service
Quick delivery. Paul and Darren were very helpful and put covers on their shoes when taking the item upstairs.
19 de noviembre de 2025
Respuesta de Bensons For Beds - Taunton114
We’re glad your delivery was quick and that Paul and Darren went the extra mile to help. We’ll make sure they hear your praise!
Thanks again for your support — we truly appreciate it!
Megan at Customer Care
Great customer service
From going to the store to view the bed we wanted to buy right through to the delivery everyone was helpful and friendly.
17 de noviembre de 2025
Respuesta de Bensons For Beds - Taunton114
We're happy to hear that everyone was helpful and friendly, from when you viewed the bed in our store to the delivery. We appreciate your feedback,
Megan at Customer Care!
Respuesta de Bensons For Beds - Taunton114
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Anthea - Team Bensons
Kerry was really patient and kind when…
Kerry was really patient and kind when showing all the beds .
She listened and understood my needs , please thank her very much as she was superb .
Please also than Chris who was also very helpful , thank you .
7 de noviembre de 2025
Respuesta de Bensons For Beds - Taunton114
Thank you for sharing your experience! We’re delighted to hear that Kerry was patient and kind while helping you choose the perfect bed, and that Chris was also very helpful. We’ll make sure your kind words are passed on to both of them – they’ll be thrilled to know they made such a positive impression.
Thank you for your positive review Bente. – Lauryn at Customer Care 💜
Excellent range of beds on display
Excellent range of beds on display - knowledgeable, friendly staff !
8 de noviembre de 2025
Opinión espontánea
Respuesta de Bensons For Beds - Taunton114
We're happy to hear that you found an excellent range of beds and that our staff were knowledgeable and friendly. Thank you for your feedback,
Megan at Customer Care
Great service
Good choice of mattresses in Taunton store.
Staff extremely helpful offering information and advice.
6 de noviembre de 2025
Respuesta de Bensons For Beds - Taunton114
We’re so pleased you found a great selection of mattresses and that our Taunton team could provide helpful advice! Your feedback means a lot to us.
Thank you for your positive review Sue – Lauryn at Customer Care 💜
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