Bensons For Beds - Truro382 Opiniones 

514
TrustScore: 5 sobre 5

4,8

Unit A1 Newquay Road, TR1 1GH Truro, Cornwall, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We had a great experience at Bensons with an honest salesman who explained everything in detail. Bought from Bensons before and would again.

Valorada con 5 estrellas sobre 5

Cannot fault Michael the sales person. He was very knowledgeable, and informative. He was very patient & detailed all our options. We are very pleased with our choices & are looking forward to them b... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Good bed, very friendly delivery men and delivered at the time stated. I bought my bed base in a sale, it wasn’t the colour I wanted but it was a good price. Annoyingly, I found the bed before delive... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service from the store. Katherine in particular. Loved the new technology that sensed our sleep pattern. Gave us the best mattress & pillows for our needs. Ordered a bed frame/ headboard... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles para dormitorio
  2. Tienda de colchones
  3. Tienda de ropa de cama
  4. Colchonería

Sobre Bensons For Beds - Truro382

Escrito por la empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Información de contacto

  • Unit A1 Newquay Road, TR1 1GH, Truro, Cornwall, Reino Unido

  • 1872320236

4,8

Excelente

TrustScore: 5 sobre 5

514 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(514)

25.052 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

King Size experience

From the initial vist to the showroom to delivery, the company is exceptional. The salesman, Mike wasn't pushy and very knowledgeable.
Delivery men were very courteous and diligent with the delivery .

31 de enero de 2026
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Respuesta de Bensons For Beds - Truro382

We're happy to hear that you found our company exceptional, from your showroom visit to the delivery. It's great to know our team was knowledgeable and courteous. Thank you!

Valorada con 5 estrellas sobre 5

Customer service in store was second to…

Customer service in store was second to none, would highly recommend the Truro branch, received our bed and we are extremely happy with it.

29 de enero de 2026
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Respuesta de Bensons For Beds - Truro382

We're so happy to hear the customer service at the Truro branch was second to none and that you are extremely happy with your new bed.
See you next time! Megan at Customer Care 😊

Valorada con 5 estrellas sobre 5

Very helpful (and patient) sales…

Very helpful (and patient) sales assistant who listened and guided us - thank you Jamie. Delivery was as promised when we bought the bed and the guys who came were friendly and efficient. Everything went well and made us wonder why we were reticent about getting a new bed.

29 de enero de 2026
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Respuesta de Bensons For Beds - Truro382

We're happy to hear that our sales assistant was helpful and patient, guiding you to the perfect bed. We're also glad the delivery was smooth and efficient. Thank you for your positive feedback!

Valorada con 5 estrellas sobre 5

Extremely helpful staff

Extremely helpful staff, took time to listen to what I wanted and gave great advice. Great deal on a bed and mattress.

26 de enero de 2026
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Respuesta de Bensons For Beds - Truro382

We're happy to hear that our staff was extremely helpful and provided great advice, taking the time to listen to your needs. Thank you for the positive feedback!

Valorada con 5 estrellas sobre 5

The lady in the shop was excellent

The lady in the shop. Was very courteous and helpful. Answered all our questions. And wasn't to pushy. Can't stand it if someone is to much sell sell sell. She just gave us the information we needed.

30 de diciembre de 2025
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Respuesta de Bensons For Beds - Truro382

We're happy to hear that the team member was courteous and helpful, providing you with the information you needed without being too pushy. Thank you for your positive feedback; we appreciate it!

Valorada con 5 estrellas sobre 5

New Wardrobe

Sales staff were very friendly and helpful when choosing the new wardrobe and the fitters were very pleasant and had them fitted quickly when they arrived. I am very pleased that I choose them from Bensons.

23 de enero de 2026
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Respuesta de Bensons For Beds - Truro382

We're glad to hear that our sales staff were friendly and helpful when you were choosing your new wardrobe. It's great the fitters were pleasant and efficient. Thank you!

Valorada con 5 estrellas sobre 5

Always a pleasure to go in store and…

Always a pleasure to go in store and get excellent service and advice from helpful pleasant staff with no pressure and left to try all the items in store.
Let’s keep our local stores.

21 de enero de 2026
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Respuesta de Bensons For Beds - Truro382

We're happy you find our staff helpful and pleasant, offering excellent service without pressure. It's great you appreciate our local store experience. Thank you for your support!

Valorada con 5 estrellas sobre 5

Great service in store and delivery…

Great service in store and delivery guys were really helpful and friendly :-)

15 de enero de 2026
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Respuesta de Bensons For Beds - Truro382

We appreciate you taking the time to share your positive experience. We are so glad to hear that you found our in-store service and delivery helpful.

Valorada con 4 estrellas sobre 5

Very helpful and knowledgeable staff…

Very helpful and knowledgeable staff however watch out for the terms and conditions of the free trial warranty. You can only exchange your bed if purchased in store.

19 de enero de 2026
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Respuesta de Bensons For Beds - Truro382

We appreciate your feedback and are glad our staff was helpful. We'll review the clarity of our free trial warranty terms, especially regarding in-store purchases, to ensure a better experience.

Valorada con 4 estrellas sobre 5

Great customer service from store to…

Great customer service from store to the delivery day with previous updates. The delivery chap was punctual polite professional friendly.

19 de enero de 2026
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Respuesta de Bensons For Beds - Truro382

We appreciate your positive feedback! We're happy to hear you received great customer service from our store and punctual, polite delivery. Thank you!

Valorada con 5 estrellas sobre 5

Genuine Review - No AI Crap - 5 Stars

I have to say that the customer service has been 10 out of 10 every stage. The salesman Jamie in Truro was very helpful and accommodating. The delivery guys were brilliant and did their job amazingly, didn’t catch their names but “Plymouth guys”. We had small issue which was resolved quickly and the customer support has been very wonderful. I will highly recommend to others.

13 de enero de 2026
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Respuesta de Bensons For Beds - Truro382

We're happy to hear that you experienced excellent support throughout your purchase journey. It's great to know that our sales and delivery teams were so helpful, and that any issue was resolved quickly. Thank you for your recommendation! Megan at Customer Care

Valorada con 1 estrellas sobre 5

Great Service

Great service no pushy sales until we needed help and to ask questions staff very attentive, lots of choice and good prices, after sales and delivers we were kept well informed

11 de enero de 2026
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Respuesta de Bensons For Beds - Truro382

We appreciate you sharing your experience. It's great to know our team provided attentive service, a wide selection, and clear communication throughout your purchase.
Thank you for your review - Lauryn at Customer Care

Valorada con 5 estrellas sobre 5
Logotipo de Bensons For Beds - Truro382

Respuesta de Bensons For Beds - Truro382

We’re delighted to hear our team was friendly, knowledgeable, and attentive throughout your visit. Thank you for your positive review – Lauryn at Customer Care 💜

Valorada con 5 estrellas sobre 5

Efficient shopping expereince!

Staff helpful without any "hard sell.
Limited range of bedroom wardrobes but what was available was well constructed. Supply and delivery inside of 3 months (standard for the sector).
Efficient paperwork and notifications following purchase.

9 de enero de 2026
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Respuesta de Bensons For Beds - Truro382

We’re so glad our team was helpful and professional, with clear advice and smooth updates – that’s what we aim for! 💜 Thank you for your positive review - Lauryn at Customer Care

Valorada con 5 estrellas sobre 5

Kevin at the Truro branch was the first…

Kevin at the Truro branch was the first person to get up (out of four employees sat chatting around a table) and come and see if he could help us. Very informative and not pushy. Too all our wishes into account and advised on the best options for our needs. Gave us breakdowns of prices and payment options. When we said we need to think about it, no problem. His consideration and informative ways were the reason we returned to make our purchase. Thank you Kevin. We very much appreciate your service. X

11 de enero de 2026
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Respuesta de Bensons For Beds - Truro382

We're happy to hear that you received informative and considerate service at our Truro branch. We appreciate you highlighting the team member's attentiveness and the clear explanations provided. Thank you for your positive review – Lauryn at Customer Care 💜

Valorada con 4 estrellas sobre 5

Wonderful welcoming staff

Wonderful welcoming staff, who patiently allowed us to roam around till we had figured out what we wanted and needed. Then, while the order was being finalised, the little details we had not thought of were brought to our attention.

7 de enero de 2026
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Respuesta de Bensons For Beds - Truro382

We’re so happy to hear our team gave you the time and space to find exactly what you needed, and helped with those little details along the way – that’s what we love to do! Thank you for your positive review - Lauryn at Customer Care 💜

Valorada con 5 estrellas sobre 5

Happy customer

clear communication, reliable delivery information, courteous staff, what more could you ask for ...a good nights sleep! ?

31 de diciembre de 2025
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Respuesta de Bensons For Beds - Truro382

Clear communication, reliable delivery, and courteous staff – sounds like the perfect recipe for sweet dreams! Thank you for your positive review – Lauryn at Customer Care 💜

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Knowledgeable staff

3 de enero de 2026
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Respuesta de Bensons For Beds - Truro382

We appreciate your positive feedback and are happy to hear that our staff was knowledgeable and provided excellent service.

Stewart - Team Bensons

Valorada con 5 estrellas sobre 5

Bensons Truro Superb service

Kevin at Bensons Truro went above and beyond to provide us with the correct beds, and then despite property access issues Paul and Reiss were superb and caring to deliver and assemble our beds . Such a pleasure to receive a first class service, along with lovely beds.

19 de noviembre de 2025
Opinión espontánea
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Respuesta de Bensons For Beds - Truro382

We’re thrilled to hear Kevin went above and beyond to help you find the right beds, and that Paul and Reiss provided such caring service during delivery and assembly despite the challenges. It’s wonderful to know you’re enjoying your lovely beds! Thank you for your positive review – Lauryn at Customer Care 💜

Valorada con 5 estrellas sobre 5

Fantastic process with no surprises.

Fantastic process with no surprises.

The staff were attentive and honest, the whole process explained, and everything happened exactly as described.

Delivery dates were kept, and the feedback and delivery times were spot on.

2 de diciembre de 2025
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Respuesta de Bensons For Beds - Truro382

We're happy the process was fantastic and without surprises! It's great to hear that our staff was attentive and honest, and that deliveries were on time. Thank you for your feedback,
Megan at Customer Care

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