Bensons For Beds - Weston Super Mare376 Opiniones 

259
TrustScore: 5 sobre 5

4,8

Unit 6b Marchfield Way, Weston Retail Park, BS23 3YZ Weston Super Mare, Avon, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

From order to delivery the process was very easy and absolutely no trouble.... Irfan the sales person at Weston was great informative and knew his stuff as were Carl and Steve who delivered it! Also t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Helpful, informative & welcoming sales staff member in my local store. I was kept well informed by Bensons of estimated delivery date & time slot, with a means to track progress of such. I was phoned... Ver más

Valorada con 4 estrellas sobre 5

The team arrived on time. Were polite and did a good job taking all the rubbish however I know accidents happen but a valuable oil painting was knocked off my hall wall which fell onto my doorbell mec... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Pleased with new matress. Was delivered on time with helpful phone call giving time of delivery. Two guys were efficient and professional. I needed to contact shop after delivery and was given help... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles para dormitorio
  2. Tienda de colchones
  3. Tienda de ropa de cama
  4. Colchonería

Sobre Bensons For Beds - Weston Super Mare376

Escrito por la empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Información de contacto

  • Unit 6b Marchfield Way, Weston Retail Park, BS23 3YZ, Weston Super Mare, Avon, Reino Unido

  • 1934635946

4,8

Excelente

TrustScore: 5 sobre 5

259 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(259)

25.808 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very helpful

Very helpful

13 de enero de 2025
Logotipo de Bensons For Beds - Weston Super Mare376

Respuesta de Bensons For Beds - Weston Super Mare376

Thank you so much for giving us 5 stars. You made our day! Take care, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Very knowledgeable

Emily in the Weston-super-Mare shop was extremely friendly and helpful, knew what she was talking about and was sympathetic to our needs

7 de enero de 2025
Opinión espontánea
Logotipo de Bensons For Beds - Weston Super Mare376

Respuesta de Bensons For Beds - Weston Super Mare376

We're happy to hear that you found our team member in Weston-super-Mare so helpful and understanding. We appreciate you taking the time to share your positive experience. Take care,
Megan at Customer Care

Valorada con 5 estrellas sobre 5

Extremely knowledgeable

Extremely knowledgeable, and friendly sales staff in the Weston super Mare branch. Delivery was delayed on the day due to traffic problems but once arrived they were efficient and polite

6 de enero de 2025
Opinión espontánea
Logotipo de Bensons For Beds - Weston Super Mare376

Respuesta de Bensons For Beds - Weston Super Mare376

We're happy to hear that the sales team's expertise and friendliness stood out to you. We regret the delivery delay due to traffic issues, and we appreciate your understanding. We're glad the delivery team was efficient and polite upon arrival.
Take care, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Wonderful!

My wife and I went to purchase a new mattress and were recommended to come in here. When we arrive we were greeted by a gentleman called Ricky. What a lovely person! We explained that we had never had a new mattress before and didn’t even know what we wanted and he took the time to explain to us everything we needed to know. We tried our various mattresses and he was brilliant. He kept checking in with us and when we were choosing between 2 he explained the different mattresses and different qualities for each one.
Purchasing a mattress was straight forward, again Ricky was awesome!
Thank you so much!

7 de enero de 2025
Logotipo de Bensons For Beds - Weston Super Mare376

Respuesta de Bensons For Beds - Weston Super Mare376

We're happy to hear that you had such a positive experience purchasing your first new mattress! We appreciate you mentioning the assistance you received; it is wonderful to know that the guidance provided was so helpful in your decision-making process. Thank you for your feedback, Megan at Customer Care

Valorada con 2 estrellas sobre 5

No option to collect bed myself

No option to collect bed myself
£50 delivery fee for a month long wait

4 de enero de 2025
Logotipo de Bensons For Beds - Weston Super Mare376

Respuesta de Bensons For Beds - Weston Super Mare376

We appreciate your feedback and apologise for the delivery fee and wait time, along with the lack of a pickup option. We'll review this, Megan at Customer Care

Valorada con 4 estrellas sobre 5

Helpful Friendly Service

We were greeted on arrival and directed to the type of mattress we were looking for. We were allowed to test various mattresses without being hassled but were checked in on a couple of times to see if we wanted to know anything. We were very happy with the service. The only comment I would make was that we weren't told that delivery would be three weeks until our order was placed. Fortunately that isn't a problem for us but might be for others.

2 de enero de 2025
Logotipo de Bensons For Beds - Weston Super Mare376

Respuesta de Bensons For Beds - Weston Super Mare376

We're happy you were greeted well and had a good experience testing mattresses. We appreciate your feedback regarding the delivery timeframe communication. We'll review our procedures to ensure clarity for all customers in the future. Thank you for your review, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Quality bed and mattress

I recently purchased a TV bed from the Weston-super-Mare branch and from start to finish I Was impressed. From the member of staff that we delt with very friendly and not at all pushey to the quality of the bed plus the mattresses extremely impressed

31 de diciembre de 2024
Logotipo de Bensons For Beds - Weston Super Mare376

Respuesta de Bensons For Beds - Weston Super Mare376

We appreciate you sharing your experience at our Weston-super-Mare branch! We're happy to hear that you were impressed with our team member's friendly service and the quality of your TV bed and mattresses. Thank you for your feedback.

Thank you, Jess - Team Bensons

Valorada con 5 estrellas sobre 5

Good in store experience

Helpful staff (on multiple visits and different staff members). Listened to what we were looking for and the requirements we wanted to meet. Made appropriate suggestions and offered choices. Staff were not pushy (pet showroom hate!). We are having to wait 3 months before our bed delivery which may be seen as a negative by some however not important to us as we are in no hurry

3 de diciembre de 2024
Valorada con 5 estrellas sobre 5

Andy

Irfan the sales guy in the shop was very helpful..Delivery Lads very polite and helpful..so far all good
We will try our new Tempur mattress tonight 🤔

18 de octubre de 2024
Valorada con 5 estrellas sobre 5

Bensons for Beds - Weston super Mare

When shopping for a large item on a tight budget, it can be a bit daunting.

However, Ricky at the Weston super Mare branch was considerate of our financial limitations and found us a fantastic mattress at a great deal.

17 de septiembre de 2024
Valorada con 1 estrellas sobre 5

The in store experience is fantastic

The in store experience is fantastic, but try to contact customer service when you have a problem is very poor. Waited 25 minutes for service department to answer gave up.Used chat bot but got to the end asked for photos and then said to get back or take photos and e mail. E mail then had a reply saying very busy would get back in 5/7 days. Still no reply

24 de agosto de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

The time given to explain the…

The time given to explain the advantages and disadvantages of the various products was very good.
The only disappointment was that the quotes sent were the original ones, not the negotiated ones we expected.

19 de septiembre de 2024
Valorada con 5 estrellas sobre 5

Benson For Beds

The sales assistant was very helpful and informative. Which made it easier to choose the right sort of mattress. Waiting now for the delivery of our Super King mattress.

26 de agosto de 2024

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