We had the Aura TV bed delivered and chose to pay for the build and set up - Wayne, Lewis and Kieren were absolutely excellent - polite and helpful - the bed is very heavy and with the surround sound... Ver más
La empresa ha respondido
Babbage Way, Sandy Lane, S80 1UJ Worksop, Nottinghamshire, GB
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We had the Aura TV bed delivered and chose to pay for the build and set up - Wayne, Lewis and Kieren were absolutely excellent - polite and helpful - the bed is very heavy and with the surround sound... Ver más
La empresa ha respondido
First class shopping experience. I was listened to, and given the opportunity to see various options. When I had decided to purchase my order was completed quickly and efficiently.
Customer service was exceptional in the store, and I found what I was looking for very quickly. Once my mattresses were made, they were delivered very quickly and smoothly. Everyone who was involved,... Ver más
La empresa ha respondido
Went in store yesterday after first seeing the bed I liked on line. Tried and tested the bed which was perfect for my needs. Very helpful assistant who showed me headboards, colour options etc. As us... Ver más
Escrito por la empresa
Babbage Way, Sandy Lane, S80 1UJ, Worksop, Nottinghamshire, Reino Unido
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Friendly understanding staff. Odd how a choice of 30 mattresses are cut down to one so easily!
Really helpful Sales person, not pushy at all. Great choice of bedframes and mattresses at competitive prices.
The manager, Martin, Worksop branch, Notts, afforded me time, knowledgeable, answered my questions, demonstrated the differences, spoke about 'good posture', helped me decide on the purchase of my bed. No pressure was 'put on me' which I feel is important. The help from the others with finance very helpful.
We purchased a handmade bed and after having the bed for less than 2 years 2 of the legs have broken. I contacted customer service only to be told that the bed is no longer under warranty but we were welcome to look around the showroom to purchase another. This is so disappointing. We are effectively stuck with a bed that is not fit for purpose and customer service were less than helpful and refused to help us. I will never shop at this store again. Customer service is non existant.
I went to Bensons in Worksop on 20th Dec looking for a bed/mattress. The staff were very helpful, the lady who served me very knowledgeable and pointed me in the right direction. Bought the bed/mattress at a good price.
I have made several purchases from the Worksop store. The sales team are outstanding and very helpful. Andy, the sales rep went above and beyond in my experience and I would recommend this outstanding customer service.
The Manager who dealt with us could not have been more helpful and attentive.He .made the whole experience easy and uncomplicated.
Helpful friendly trustworthy advice
Always trying to get the best deal for the customer
Very friendly and knowledgeable salesman Andrew, wasn’t pushy and explained all options and made some suggestions which helped us make our decision.. We found exactly the combination of bed and headboard we wanted. Very happy and highly recommended.
Salesman was great. Didn't try to over sell. Got exactly what we needed
Great experience very informative , not pushy Well done Bensons
Liked being able to try several different mattresses
The staff was great in helping us choose the right bed for us at a great price
Very experienced in the products, the knowledge he had supported us in picking our mattresses.
Great customer service with no pressure very relaxed atmosphere
The staff at the Worksop branch were so knowledgeable and friendly. The advice we were offered was so useful and the guidance given was much appreciated. Without it we could easily have made the wrong choice.
Very helpful friendly staff , explained in detail the types of mattresses they had to offer & bed types .
Very knowledgeable salesman, in a very good low pressure sale environment. We got exactly what we were after.
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