The assistant in the shop was excellent without being intrusive. She also worked out how we could get a bigger discount by buying a pillow. Delivery fees included carrying the matress upstairs and put... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 4a Houndstone Retail Park, Western Avenue, BA22 8YQ Yeovil, Yeovil, GB
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Consulta las opiniones de los clientes
Leah from the Yeovil branch was extremely friendly, helpful it made it easier to choose the right bed for me. John and Tom my delivery guys were very friendly, chatty. They checked to see if i wanted... Ver más
La empresa ha respondido
Leah was very helpful, informative and professional. Both members of staff were welcoming and very happy so many shops have miserable staff, but not here well done!
La empresa ha respondido
Great service from delivery drivers John and Tom. Called when they were nearby, friendly, polite. Installation was speedy, efficient and tidy. Thank you :)
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles para dormitorio
- también en la categoría
- Colchonería
- Tienda de colchones
- Tienda de ropa de cama
Sobre Bensons For Beds - Yeovil685
Escrito por la empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Información de contacto
Unit 4a Houndstone Retail Park, Western Avenue, BA22 8YQ, Yeovil, Yeovil, Reino Unido
- 1935848746
4,8
Excelente
517 opiniones
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The person that helped us was very…
The person that helped us was very clear & understanding couldn’t ask for more & we are very happy with the item we brought.
17 de abril de 2026
Respuesta de Bensons For Beds - Yeovil685
That’s wonderful to hear! Clear advice and happy customers are exactly what we aim for. Thanks for choosing us,
Megan | Customer Care Specialist💜
Helpful and knowledgeable staff
Friendly, helpful, knowledgeable assistant. It was good to be able to try out the mattresses, it really made it easier to make our choice.
12 de abril de 2026
Respuesta de Bensons For Beds - Yeovil685
Really appreciate your review — it’s great to hear that trying the mattresses helped you make a confident choice.
We’d love to serve you again in the future,
Megan | Customer Care Specialist💜
Every thing from start to finish was…
Every thing from start to finish was easy and professional
12 de abril de 2026
Respuesta de Bensons For Beds - Yeovil685
We appreciate you taking the time to leave us a 5-star review! We're so glad everything was easy and professional for you.
Team Bensons
Very patient and not judgemental
Very patient and not judgemental. And very kind. Found exactly what I wanted
9 de abril de 2026
Respuesta de Bensons For Beds - Yeovil685
H Andrews,
We appreciate your kind words! We are so happy to hear that you found what you wanted and that our team was patient, kind, and non-judgmental.
Team Bensons - Jessica
Respuesta de Bensons For Beds - Yeovil685
Thank you for the great feedback! 😊 We’re really pleased to hear you had such a good experience and truly appreciate the recommendation. Enjoy your purchase, and we hope to see you again,
Megan | Customer Care Specialist
Customer service was excellent
Customer service was excellent, he was very well informed, not pushy, very knowledgeable and was friendly and honest. Highly recommended Benson for beds in Yeovil.
2 de abril de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Yeovil685
We're happy to hear that you received excellent customer service! It's great to know that our staff member was well-informed, helpful, and honest. Thank you for recommending us!
Tracey was amazing helped and allowed…
Tracey was amazing helped and allowed us to take our time. Allowed us to go back and forth making sure we purchased what we wanted firm or medium. Very knowledgeable and first class service.
1 de abril de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Yeovil685
Thank you for the wonderful feedback! 😊 We’re so pleased to hear Tracey was amazing—giving you the time and guidance to confidently choose between firm and medium is exactly the kind of first‑class, knowledgeable service we aim for. We’ll be sure to pass on your kind words to her,
Megan | Customer Care Specialist😁
Respuesta de Bensons For Beds - Yeovil685
Thank you! 😊 We’re glad to hear you were happy with the service. Your feedback is much appreciated,
Megan | Customer Care Specialist⭐
Was made to feel at ease no pressure…happy shopper
Was made to feel at ease no pressure listened to what i needed and could afford and made sure i was happy with what i bought as an 87 yr old Tracy treated me as a person not just a sale
24 de marzo de 2026
Respuesta de Bensons For Beds - Yeovil685
Thank you so much for your lovely review Mrs Carthy! We’re thrilled Tracy made you feel comfortable and truly listened. At 87, you deserve nothing less than friendly, pressure‑free care — and we’re delighted you left happy with your purchase,
Megan | Customer Care Specialist😊
Would definitely use again
The whole experience from the shop to the delivery was very positive. Communication was excellent and went like clockwork. Very happy with my purchase.
22 de marzo de 2026
Respuesta de Bensons For Beds - Yeovil685
Thank you! So glad to hear everything went smoothly from the showroom to delivery. Great communication and a positive experience all the way — we’re delighted you’re happy with your purchase,
Megan at Customer Care
Arrived within ten days and in time…
Arrived within ten days and in time slot given
23 de marzo de 2026
Respuesta de Bensons For Beds - Yeovil685
Thank you for your feedback Alan! 😊
We’re really glad to hear your order arrived within ten days and right in the time slot you were given — just the smooth, stress‑free delivery experience we aim for!✨
If you need anything else, we’re always here to help,
Megan at Customer Care
Really helpfull sales people
Really helpfull sales people. Delivery service outstanding.
20 de marzo de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Yeovil685
Thank you so much for giving us ! We’re really glad to hear you found our sales team so helpful and that the delivery service was outstanding. We truly appreciate your feedback,
Megan at Customer Care😊✨
Leah was very patient and helpful
Leah was very patient and helpful. She spent the time to answer all of a questions and gave us multiple options to choose from
12 de marzo de 2026
Respuesta de Bensons For Beds - Yeovil685
Thank you so much! ⭐
We’re delighted to hear that Leah took such great care of you. Her patience and helpfulness really shine through, and we’re glad she could walk you through all your questions and options.
Thanks again for your support—it means a lot!
Megan at Customer Care
Leah at the Yeovil branch was very…
Leah at the Yeovil branch was very helpful and made the process easy
18 de marzo de 2026
Respuesta de Bensons For Beds - Yeovil685
We're so happy to hear that our team member at the Yeovil branch was very helpful and made the process easy for you. Thank you for your feedback,
Megan at Customer Care😊
Respuesta de Bensons For Beds - Yeovil685
Fantastic review Adrian!✨ On time and super helpful — just what we love to hear,
Megan at Customer Care
In Store Experience
In Store Experience
We were warmly greeted by Tracy who gave us her full attention and the benefit of her considerable knowledge and experience the whole time we were there. We were looking for a replacement mattress and new pillows.
We were not rushed or pressured in any way and left to make our choices being able to revisit mattresses/pillows to try out as often as we wished.
Tracy was the key to our positive shopping experience and she deserves a rise!
13 de marzo de 2026
Respuesta de Bensons For Beds - Yeovil685
Thank you so much for this wonderful review Christopher! We’re delighted to hear Tracy made your visit such a positive experience. Her knowledge, patience, and genuine care really shine through, and she’ll be over the moon to hear your kind words. We’re thrilled you felt no pressure and had plenty of time to try everything out.
Thanks again for your support—it means a lot!
Megan at Customer Care💜
We were left to Look at the Mattresses.
We were left to look at the mattresses without pressure. When I went back some days later to order the sales assistant remembered the mattresses we looked at.
Friendly and helpful.
10 de marzo de 2026
Respuesta de Bensons For Beds - Yeovil685
Michael Hope,
We're happy to hear that you felt comfortable browsing and that our sales assistant remembered your preferences! It's great to know you found our team friendly and helpful. Thanks for your feedback.
Team Bensons
Very efficient service and we are very…
Very efficient service and we are very pleased with our purchase.
9 de marzo de 2026
Respuesta de Bensons For Beds - Yeovil685
Sarah,
We appreciate your feedback and are so pleased you're happy with your purchase and our efficient service.
Thank you for your positive review - Lauryn at Customer Care.
Respuesta de Bensons For Beds - Yeovil685
bash,
We appreciate your review and are pleased our helpful and professional service met your needs. Thanks for the five stars!
Team Bensons
Staff were amazingly helpful.
21 de febrero de 2026
Respuesta de Bensons For Beds - Yeovil685
We appreciate your positive feedback! We are so glad to hear our staff was amazingly helpful to you during your visit.
Stewart - Team Bensons
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