The assistant in the shop was excellent without being intrusive. She also worked out how we could get a bigger discount by buying a pillow. Delivery fees included carrying the matress upstairs and put... Ver más
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Unit 4a Houndstone Retail Park, Western Avenue, BA22 8YQ Yeovil, Yeovil, GB
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The assistant in the shop was excellent without being intrusive. She also worked out how we could get a bigger discount by buying a pillow. Delivery fees included carrying the matress upstairs and put... Ver más
La empresa ha respondido
Leah from the Yeovil branch was extremely friendly, helpful it made it easier to choose the right bed for me. John and Tom my delivery guys were very friendly, chatty. They checked to see if i wanted... Ver más
La empresa ha respondido
Leah was very helpful, informative and professional. Both members of staff were welcoming and very happy so many shops have miserable staff, but not here well done!
La empresa ha respondido
Great service from delivery drivers John and Tom. Called when they were nearby, friendly, polite. Installation was speedy, efficient and tidy. Thank you :)
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Escrito por la empresa
Unit 4a Houndstone Retail Park, Western Avenue, BA22 8YQ, Yeovil, Yeovil, Reino Unido
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Good experience at Yeovil store.No high pressure sales chat,just helpful information .com salesman.
Andrew when needed.

Respuesta de Bensons For Beds - Yeovil685
The two members of staff where lovely cheery and helpful, just a shame so expensive!!

Respuesta de Bensons For Beds - Yeovil685
We were met by Tracey. Who took the time to find out what we were looking for.Then showed us around and explained the different options,she then left us alone to browse and make a decision.

Respuesta de Bensons For Beds - Yeovil685
Helpful and knowledgeable staff in local branch. Good email and text communication, I was kept updated constantly. Bed was delivered in the time-slot given, and friendly delivery men.
Only slight negative is the quality of the bed frame, a bit cheaply made for the price but guess that’s the standard nowadays, lovely mattress though and good to see it’s made in UK.

Respuesta de Bensons For Beds - Yeovil685
Good advice and a welcoming manner. The various mattress options were explained well.

Respuesta de Bensons For Beds - Yeovil685
Tracey, the lady who serviced us, was not pushy but initially just greated us on entering the shop. Within a few minutes she tried to ascertain what we were looking for. Although she told us what was available, she let us try the mattresses and left us to it. In the end she gave us a quote, as we changed our mind about the size of bed we could accommodate. The quote now included a devan base and recycling. We left the shop, had lunch and then returned to conclude our business. Nice job Tracey. As a former retail manager, I would be proud of a sales consultant like Tracey.

Respuesta de Bensons For Beds - Yeovil685
I am very happy with my new Air 9.0 slumberland mattress, so comfortable and am sleeping really well.
The store in Yeovil was very helpful and didn’t feel rushed at all, when trying to decide which mattress to buy.
There is a very good range of mattresses to try and choose from at this store. Would definitely use Bensons for beds again.

Respuesta de Bensons For Beds - Yeovil685

Respuesta de Bensons For Beds - Yeovil685
Great service and knowledgeable staff also very cheerful and helpful-couldn’t fault them at Yeovil branch-excellent!

Respuesta de Bensons For Beds - Yeovil685
Tracey was a pleasant lady who was very helpful and not at all pushy in helping me choose a new mattress, (which i did purchase).
My only comment would be, the sum of £50 to take away my old single mattress. I thought this was a bit steep seeing as I am a senior citizen £50 is a lot of money. Would have thought £20 would have been a more acceptable cost

Respuesta de Bensons For Beds - Yeovil685
Andrew was brilliant. We have visited twice in as many weeks and he has assisted us on both occasions. He is very knowledgeable, focuses on what it is you want and not what he can convince you to buy. Overall a great expe

Respuesta de Bensons For Beds - Yeovil685
Great help in the shop from Richard on 9/1/25 who was very helpful (and patient) when we couldn’t make our minds up!
Delivery on promised date today 6/2/25 by very capable and efficient delivery driver John and his partner. Shoes on and off every time, respectful of us and our home. Great service. Now we just have to sleep on the bed when it’s aired in the next couple of days 🤞

Respuesta de Bensons For Beds - Yeovil685
The delivery drivers knocked over my mother’s jewellery box in the bedroom and said they would report the damage but no one has contacted us. There are also 2 items of jewellery missing. Have tired to ring customer services but no one picks up. The after sales and support are very poor.

Respuesta de Bensons For Beds - Yeovil685
Very good sales staff - helped and advised but not pushy. Also very knowledgeable. Happy with our experience.

Respuesta de Bensons For Beds - Yeovil685
From walking through the door to the first night sleeping in our new bed the Bensons experience was perfect. Great products, great service helping us choose and a great price coupled with perfect delivery on time in full and with no issues.

Respuesta de Bensons For Beds - Yeovil685
Excellent customer service, plenty of options to choose from, the sales person was very helpful in helping us choose the right bed for our needs

Respuesta de Bensons For Beds - Yeovil685

Respuesta de Bensons For Beds - Yeovil685
Had the best experience ever! Very professional service with good sense of humor and smile on the face! Andrew and Richard made my day! Can’t wait my new Super King Size bed!

Respuesta de Bensons For Beds - Yeovil685
Very helpful regarding model and mattress type. I was printed a total and went away to think about it for a day - there was no pressure selling, which I really appreciated. Richard deserves a special mention!

Respuesta de Bensons For Beds - Yeovil685
Really knowledgable and helpful staff, not pushy at all.
Definitely recommend them, we were helped by Tracey and she was great.

Respuesta de Bensons For Beds - Yeovil685
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