Called to order items over the phone,the Technical Department - Chris & Sales Department - Tracy were both extremely helpful in helping a novice get the right items (Chris) and then deal with payment... Ver más
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Consulta las opiniones de los clientes
Stock showing as available next day. Email sent after order processed with tiny print stating stock not available. Happy to take money instantly, have to wait days to get money back. In this da... Ver más
La empresa ha respondido
They are like the Amazon of the plumbing supplies world, but unlike Amazon, BES has quality control. I've bought loads from here, and I've never had anything that wasn't well-made and fit for purpose.... Ver más
La empresa ha respondido
Every conceivable plumbing component next day. How do they do it? Prices are very fair too. e.g. a fairly standard nylon pipe connector as you would expect, less than 50p, but on famous auction site f... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de insumos para plomería / fontanería
- Proveedor de equipos de perforación
- Ferretería
- Tienda de ropa de seguridad y de trabajo
- Proveedor de equipos de seguridad
- Tienda de herramientas y troqueles
Escrito por la empresa
NEXT DAY DELIVERY.CARRIAGE PAID ON ORDERS OVER £50 - over 15,000 products. BES - We've got it!
Información de contacto
Junction 6 Industrial Park, B6 7JJ, Birmingham, Reino Unido
- 0800 80 10 90
- sales@bes.ltd.uk
- www.bes.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 90% de las opiniones negativas
Suele responder en menos de 2 semanas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent
Excellent. I ordered the wrong part. It arrived very quickly. Once I realised I was able to easily send it back. Very much appreciated
Customer service is fantastic
Customer service is fantastic - Beth responded to my order straight away and was very courteous - advising a next day delivery - 10/10.
Always an easy experience when Ordering from BES.
Efficient company with customer service at its heart.
I have been using BES for years and they are a super efficient company to deal with.
On the few occasions I have had a problem I only have to pick up the phone, which is answered promptly and my problem is resolved.
Great
Easy to find what we needed, Next day delivery and helpful aftersales!
Easy to sort out when it goes wrong
UPDATE: Called earlier because I couldn't find something on their site - had to hang up while waiting to speak to someone (another thing came up)... a few hours later, they called me to see if there was anything they could do to help. Top marks (again!)
I judge a company based on how they perform when things go wrong. The initial delivery, was screwed up by DPD, however BES immediately looked into it and arrange for replacements to be sent out ( including giving me the option for receiving them on a Saturday, which was rather nice). When I received the replacements, I discovered one item still outstanding, which may very well have been my error-with no fuss whatsoever, they arranged for a second parcel to fulfill the remaining order even though the error was very likely my error. Everything was communicated very clearly, and it was genuinely very easy to sort out. Top marks.
Excellent Customer Service
I ordered delivery to the wrong address and called to ask for assistance - Tracy could not have been more helpful and efficient - great experience and excellent customer service - Thank you
Beth C 😝
Beth C was extremely helpful and handled my request within minutes. Her efficiency and professionalism made the whole process quick and stress-free. Thanks so much, Beth C 😝!
Great customer service
Prompt, efficient service provided by Beth.
Great service
Great service – they consistently provide reliable service. Beth is very helpful and quick to respond to queries.
easy orderintop servisg and quick dispatch …
easy ordering and quick dispatch tracked all the way to delivery,excelent qualitiy parts that have fitted the catering equiptment perfectly
All items ( Primary Pro insulation) in…
All items ( Primary Pro insulation) in stock order quite late on in day and arrived next day FOC as spent over £50
All items came well packaged.
Late ordering cut-off time was a great…
Late ordering cut-off time was a great option and goods were delivered on time the next day
Beth is always really helpful and quick…
Beth is always really helpful and quick to respond and help with any queries
Delivered on time
Great customer service from Beth!
Great customer service from Beth!
Only giving 4 stars as we had to go on a little goose chase for our order being delivered to the wrong place, but luckily with Beth's help we managed to locate it. Never had an issue with BES - always great products, delivery & now hands on customer service.
Really good company
Really good company, technical advice is excellent. I had a problem with a valve which they sorted next day.
Always very prompt and helpful
Very happy with the press gun
Very happy with the press gun, first class piece of kit which will save using heat to do my work. Ordering couldn’t have been easier and delivery was quick. I have used BES for many years and have never had any problems, highly recommended
Awful company
Awful company. Mis-sold me a gas supply years ago. Sadly they’d rang and promised a price over an un-recorded call then call back with the contract over a recorded conversation. It took me 3 years to get out of contract and even at the end they tried to rip me off. Thankfully citizens advice and the energy ombudsman got involved. Avoid at all costs.

Respuesta de bes.co.uk
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