Bespokeglassonline Opiniones 

12
•
TrustScore: 4 sobre 5

4,2

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Información sobre la empresa

  1. Vidriería
  2. también en la categoría
  3. Comerciante de vidrio

Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

12 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

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(12)

5 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Absolutely fantastic service!

I needed to replace a shattered glass from a glass balustrade & so glad that I found this company. Great prices and fantastic service from all the team.
They couldn't have been more helpful.

16 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Superb glass balustrade!

We had a glass balustrade supplied & fitted and were extremely pleased with the service. The balustrade looks great and our experience of working with Adam was faultless. Top quality products and competitive pricing. We then had 2 double-glazing units replaced - again, good communication and fair price.

1 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Just want to say what a fabulous piece…

Just want to say what a fabulous piece of glass this is. The cut was perfect and I’m glad we paid the extra for the easy clean. It took a little longer than expected to receive the item, but the packaging was great and once it was out for delivery, we knew when it would arrive. Thanks again, this makes such a lovely difference to our kitchen!

22 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very good service

Had five different-sized pieces of glass cut for a window and delivered in London. It arrived when they said it would, and was exactly cut to the mm. Much cheaper than ordering locally, and the edges were bevelled, making it easier to handle.

6 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Great product, if you operate on a geological timeframe

Firstly, the product when (if) it finally arrives is good quality, but the process of getting it was so ridiculously complicated and drawn out that I can’t believe this company is still in business. If you don’t chase them daily you fall off the list and they will ignore you for months. They don’t manufacture their own products so there must be a way around them, and I recommend you try. I only needed a shower door and six months later I’m still waiting.

6 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid this place i ordered a splash…

Avoid this place i ordered a splash back took ages for delivery then when it arrived was too big. They couldn’t cut it down cos it’s toughened glass so asked for a refund so I could order the correct size and wouldn’t give me a refund so now stuck with a splash back bit of glass that’s absolutely no use to me at all. What a joke! Taking peoples money but then when there is a problem they don’t care discussing behaviour wish I’d never bothered ordering from them.

28 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Overall very satisfied

Very helpful advice on measuring a large area. Arrived within promised timescales. Very experienced and helpful delivery driver. Good price compared with competitors. Overall very satisfied.

25 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely first class service

Absolutely first class service. I provided a cutting list of some 40 pieces of toughened glass by email .
I had a priced response the same afternoon, the glass was delivered very rapidly by a very competent and amenable driver. In addition the price was fiercely competitive. Would use again without doubt.

5 de julio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Still waiting for my refund

I purchased online from this company and paid for delivery. They were very quick to take the payment but gave no delivery date or details. When I contacted them I was told it would take up to 4 weeks. As I wasn't able to wait that long I asked for a full refund. I was told it would be better if I could collect the glass myself and I'd receive a refund for the delivery cost. Which I did and as of yet still not received my refund. I've sent emails and made loads of phone calls, but constantly get fobbed off with every type of excuse in the book. I hope this review will help you to seriously think about whether to use this company or not. I'm about to open a dispute through PayPal to try and get money back. Don't make the same mistake as I did

27 de septiembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

A catalogue of errors and poor service

I ordered from Bespoke Glass Online several pieces of glass balustrading for our staircase. After several weeks, I chased my order as the expected date for delivery had passed. To my dismay, I found out that this company uses a third party to manufacture their orders, and that this third party had not even processed my order. Also, Bespoke Glass do not have a regular, dedicated courier service which further delays their deliveries. To cut a long story short, the order was delivered very late over several attempts. On the first delivery, one piece arrived unfinished, was reordered and then arrived broken on a second attempt. Throughout this catalogue of errors, the Director in his email correspondence was defensive and tried on many occasions to deflect responsibility, which was unprofessional and lacked any sense of accountability. Overall the service was extremely poor and I would not recommend Bespoke Glass Online.

30 de septiembre de 2020
Opinión espontánea

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