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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I just refreshed my tab then i didnt see my old account anymore and new account come again then i co to the service provider saying i need to top up again tho i already deposited 200 pesos

Valorada con 1 estrellas sobre 5

Utter scum. Whoever runs this company should be arrested immediately as he is not capable of running a business that handles large amounts of cash. Customer service team barely speak English & wh... Ver más

Valorada con 1 estrellas sobre 5

My account has been locked for 2 weeks even though I have sent my ID documents over. (Their website says takes minutes to resolve) They have no live chat, no phonen umber, ignore emails and no complai... Ver más

Valorada con 1 estrellas sobre 5

48-72 hours to verify after you make your 1st deposit, live chat assistants have no powers but are there to ease the frustrations rather than getting the job done, app is a bit last century. Avoid usi... Ver más

Información sobre la empresa

  1. Agencia de apuestas
  2. Casino
  3. Casa de apuestas
  4. Servicio de apuestas
  5. Casino o apuestas online
  6. Apuestas deportivas online

Información proporcionada por diversas fuentes externas

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Información de contacto

Información importante

1,2

Muy malo

TrustScore: 1 sobre 5

122 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Todas las opiniones

(122)

0 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

AVOID AVOID AVOID

I deposited yesterday and then my account was locked - there is a contact form on their site which they never reply to. They have no telephone number. They still have my money though and there's no way to contact them..... vile bunch of scammers AVOID AT ALL COSTS. WILL REPORT TO IBAS SHORTLY AND GET THE REFUND FROM MY BANK SO THEY CAN BOTH PURSUE IT

3 de enero de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Had account for a while verified then…

Had account for a while verified then out the blue got told need to send ID in and wouldn't be long before I could play again. How wrong they were

They wanted my bank statement for 3 months my tax forms and my wage slips
Sent them like they asked and waited.. And waited and waited
All emails were ignored and didn't have a phone number to call them on
Then i got a reply saying they suspected me of money laundering and were closing my account!!!
Morons. If I had been doing that I would have hardly co operated would I? Losing no sleep over my account being closed as they're nothing special anyway
The customer service are ignorant rude and stupid. They need to realise customer is King. I'm amazed they have a licence

The fact they don't even reply on here says it all.

11 de noviembre de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

This company is the biggest joke I have…

This company is the biggest joke I have ever come across.. Supposed to be world's biggest poker site.. No live chat no telephone number.. Deposit few hundred and my account as been frozen.. 2 days of sending emails and still the same.. Who are these monkeys running this site... Total morons..

26 de octubre de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

Customer service is atrocious

Customer service is atrocious
Rude unpleasant and ignorant. Never had so many emails ignored. I'm the customer you don't treat customers that way

Also no phone number?? Really. It's 2019 and I can't call you. That is enough to make sure I don't deposit again

23 de octubre de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

How can a bookies have no phone number

How can a bookies have no phone number? We aren't in 1998 anymore

Live chat never worked either so you send them an email and it takes days to reply and even then it's not helpful and they're incompetent so doesn't help

Oh and bad odds/low limits

9 de octubre de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

Server maintenance mid game

Pokerstars have just done a server maintenance without informing customers and without any emails. This also affected betstars. I have just been logged out and cannot do anything with my bets. If you enjoy live betting options and the cash out facility then betstars is the worst site to pick. Be smart and pick ANYTHING else. Literally this is the worst sports betting site ever. Not worth the experience at all.

26 de septiembre de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

DON'T DEPOSIT!

they let you deposit but don't let you withdraw. they don't respond to messages and have no live chat. DO NOT DEPOSIT or else you may never get your money back. The wesbite is a scam

13 de septiembre de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

Same problem

Same problem. Deposited 20 euro then at once my account was frozen. No reaction after sending 4 emails. THIEFS

8 de septiembre de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

I’ve had same problem as most people

I’ve had same problem as most people. Deposited 20 and got a 20 free bet. I won 205 from this. I then went to withdraw the funds and there didn’t seem to be a problem but the next day the cancelled the withdrawl and says there’s doing a security check. Been over a week now and no reply’s to an of my emails

20 de agosto de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

Froze my account and accused my of…

Froze my account and accused my of freaking laundering money!! This was only when I withdrawing of course
The times I kept depositing this fictional money laundering wasn't an issue
The customer service are rude and ignorant

How did they get a licence??

7 de agosto de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

Thieving Bookie

I have the same problem as many others who have submitted reviews here. My account has been frozen for over a month and a half. They've ignored every email I've sent asking why it's frozen and there's no reason for it to be frozen as my account is fully validated. I will be making a complaint to the IBAS very soon as I have funds in my account. As far as I'm concerned this is theft.

22 de julio de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

Nothing but a bad experience with Betstars

Couldn't agree more with the vast majority of reviews . Set up an account and deposited £20 and then they froze account . No emails from them and only replied after many of my emails from me . Asked for documents to be emailed over to them (bank statement , utility bill etc.) which I did and still no response . The account has been frozen for over a month now . Don't touch these people with a barge poll !

15 de julio de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

POSITIVE EXPERIENCE

I don't understand the negative reviews.

My account was verified within 48 hours.

I won over £500.00 which was paid within 24 hours of being approved.

Well done Betstars!

13 de julio de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

i joined betstars 2 weeks ago made a…

i joined betstars 2 weeks ago made a £20 deposit did 2 bets on £10 one lost one won £33.33 when to withdraw it and it has been pending due to secruity checks for 8 days now i have emailed support and the cashier every other day and have not had one responce back and no one has told me whats going on,,,its a terrible site

12 de julio de 2019
Opinión espontánea

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