Billy Bilsland Cycles Opiniones 

170
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Booked my emtb in for the "resurrection" service. The guys worked wonders replacing several key parts including chain, brake rotors, pads, cranks and cassette. Collected the bike on Saturday morning a... Ver más

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Valorada con 5 estrellas sobre 5

Many thanks to Neil, Liam & all the staff who work tirelessly to keep folk on their bikes during these difficult times. Service is of the highest standards & job well done. Whether you're looking to b... Ver más

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Valorada con 5 estrellas sobre 5

We had great service from the beginning. Apart from quality advice through the buying process, they delivered out on the West Coast. After a minor guarantee problem, they resolved this for us quickly... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was looking for a very specific Frog junior bike for my grandson's Christmas but was struggling to find one on the usual major cycle websites. My son who lives near the store in Glasgow's east end r... Ver más

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Información sobre la empresa

  1. Tienda de bicicletas
  2. Tienda de reparación de bicicletas

Escrito por la empresa

We are a family owned, independent bike shop with a proud Glasgow heritage. Opened in the Saltmarket in 1980 by decorated Scottish Olympic cyclist Billy Bilsland, the shop is now owned and run by his son Neil, backed up by a team of 15 passionate cyclists across many disciplines. We are experts in all kinds of bicycles; road, mountain, gravel, e-bikes and kids bikes. Our busy workshop deals with all kinds of bicycle repairs and servicing and we have a dedicated bike fit studio. More than a bricks-and-mortar store, we now have a thriving website delivering bikes and accessories to every corner of the British Isles.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

170 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(170)

26 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The best bike shop in the country

The best bike shop in the country. Neil and his team offer outstanding customer service with their highly enthusiastic knowledge of the cycling industry. I have bought several bikes from Bilsland over the years for my family and myself where the team have given expert guidance to find the right bike for my requirements. From my kids growing up to my own needs from gravel, road and cycling to work. The bikes, parts and accessories offered by Bilsland are of the highest calibre and always exceed expectations. The team are always super friendly and will look after you for life. I cannot recommend Billy Bilsland highly enough.

21 de mayo de 2021
Opinión espontánea
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Respuesta de Billy Bilsland Cycles

Hi Alan, thanks so much for your kind words :) Hope yourself and the family are doing well and getting plenty of time in on the bikes

Valorada con 5 estrellas sobre 5

Best bike shop in Glasgow

I’ve been a regular customer for a long time. I get great advice and very rapid service at a good price. They stock a wide of bikes - road, gravel. Mtb and are always happy to help find what you need. Best bike shop in Glasgow, by a mile. Highly recommended

21 de mayo de 2021
Opinión espontánea
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Respuesta de Billy Bilsland Cycles

Hi Neal, Thank you ever so much for your lovely review :) It's always a pleasure having yourself and your bikes in the shop. Hope to see you again soon

Valorada con 5 estrellas sobre 5

Bought Look Huez from Billy's late last…

Bought Look Huez from Billy's late last year the bike is amazing just like the staff everything was perfect from the test rides on a few bikes I was considering to buy, sales team,mechanics that built up my bike, bike fit, cannot fault any part of the service would always recommend to anyone looking to buy a bike ,parts or looking for advice

21 de mayo de 2021
Opinión espontánea
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Respuesta de Billy Bilsland Cycles

Thank you very much for your kind words John :) Glad you're having a blast on your LOOK

Valorada con 5 estrellas sobre 5

Great Service!

I highly recommend Billy Bilsland Cycles. We bought a bike for our ever growing 5 year old and they built it for us and delivered it to us (we are fairly local to the shop). Josh even sized it up for our daughter whilst adhering to safe social distancing and wearing a mask. He also gave us some hints and tips on looking after the bike too. All done within a few days from order. Great service.

21 de mayo de 2021
Opinión espontánea
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Respuesta de Billy Bilsland Cycles

Hi Paul, Thank you for your lovely review. We are so glad we could get your daughter a bike safely during these tough times, hope she has a blast on it :)

Valorada con 5 estrellas sobre 5

Bilslands - Great local bike shop

I would highly recommend Bilslands, they've helped guide my bike purchases, upgrades and kept my bikes running sweet. I've also had a specialist bike fit there for my track and road bike which required different set ups and which helped alleviate some knee pain I was experiencing. They've always turned my bike repairs around in a short timescale for me so I can commute home and I always find the team welcoming and happy to chat about all things bike. I tend not to buy online as I really value their input which is always honest on the best products that suit the type of riding that I do.

21 de mayo de 2021
Opinión espontánea
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Respuesta de Billy Bilsland Cycles

Hi Tim, thank you so much for your kind words :) Hope to see you in the shop again soon

Valorada con 5 estrellas sobre 5

Our favourite bike shop

Billy Bilsland has been our go to bike shop for years. We have always had great service. The team offer good advice and have always been really friendly and helpful. Great bike shop.

21 de mayo de 2021
Opinión espontánea
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Respuesta de Billy Bilsland Cycles

Hi David, thanks so much for the lovely review :) Its always a pleasure having yourself and Anna in the shop, hope to see you both again soon

Valorada con 5 estrellas sobre 5

Best bike shop I’ve been to!

I’ve been going into Bilsland Cycles for a few years now, for everything from an inner tube, bikes for my two children, to a custom built, full suspension mountain bike, and I’ve always had a great experience. The staff are brilliant, really helpful, and from personal experience, no customer questions are too daft! Great shop!

20 de mayo de 2021
Opinión espontánea
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Respuesta de Billy Bilsland Cycles

Hi Andrew, thank you for your kind words :) It's always a pleasure having you in the shop

Valorada con 5 estrellas sobre 5

I went for the first bike service last…

I went for the first bike service last Saturday and cause I live in Greenock and don't drive they serviced that day all I had to do was hang around for A couple of hours. Great team of guys and a good shop into the bargain 👍very happy

19 de mayo de 2021
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Respuesta de Billy Bilsland Cycles

Thanks for your lovely words Stephen, glad we could make your first service experience a breeze :)

Valorada con 5 estrellas sobre 5

This is the best bike shop in Scotland

This is the best LBS in Scotland - possibly the UK! The staff are pleasant and knowledgeable, always willing to go the extra mile to help. The mechanics are excellent and super helpful. It is easy to book bikes in for repairs despite the chaos of the pandemic. If you are going to buy a bike, buy one from these guys. They will really look after you!

19 de mayo de 2021
Opinión espontánea
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Respuesta de Billy Bilsland Cycles

Thank you for the awesome review Jackie :) Hope to see you and the boys out on the trails soon

Valorada con 5 estrellas sobre 5

the buying process was enjoyable as it…

the buying process was enjoyable as it should be and the after care is second to none , if you are looking to buy a bike ask the guys at Billy Bilsland and you wont go wrong.

19 de mayo de 2021
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Respuesta de Billy Bilsland Cycles

Thanks so much for your review Gary, Happy to hear we are providing a great service :)

Valorada con 5 estrellas sobre 5

Lovely new bike!

Top service from this place. Really great advice when trying to decide on a new bike. They were super quick in building it and exceeded expectations with their work to get the bike fit just right for me. Really happy, thanks :)

18 de mayo de 2021
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Respuesta de Billy Bilsland Cycles

Hi Neil, thanks for your kind words :) Having yourself, and your bikes, in the shop is always a pleasure

Valorada con 5 estrellas sobre 5

Everyone I spoke to at the shop were…

Everyone I spoke to at the shop were very knowledgable,helpful and attentive.
It made choosing a new bike so much easier.

18 de mayo de 2021
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Respuesta de Billy Bilsland Cycles

Thanks for choosing us Colin :) Hope you're getting plenty of miles in on the Moterra

Valorada con 5 estrellas sobre 5

We had great service from the…

We had great service from the beginning. Apart from quality advice through the buying process, they delivered out on the West Coast. After a minor guarantee problem, they resolved this for us quickly and again picked up and re-delivered one of the pair. Couldn’t ask for more for an honest, open, direct and great quality approach.

18 de mayo de 2021
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Respuesta de Billy Bilsland Cycles

Hi Jasper, Thank you for leaving us a lovely review :) Glad we could offer a great service despite the small issue you mentioned. We hope you are enjoying the Ebikes!

Valorada con 5 estrellas sobre 5

Best bike shop ever

The service provided is absolutely brilliant, the staff are extremely knowledgeable and offer a complete service from buying your bike to after care. It's great that you can change the bike to make it completely to your liking, it's great you can try the bike before you buy it and knowing that the staff just want the best for you. The staff all have a passion for what they do and nothing is hassle, they always put the customer first and give you real confidence in the bike and service. You are always made to feel like part of the family. Best bike shop ever. It is also very LGBT+ friendly, definite allies, safe space to shop.

18 de mayo de 2021
Opinión espontánea
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Respuesta de Billy Bilsland Cycles

Hi Hazel thank you for the awesome review! :) We always love having you and Rhona come in the shop, such a pleasure to work with.

Valorada con 5 estrellas sobre 5

Trusted bike shop - always willing to please

The staff are incredibly knowledgable across so many types of bike. They get to know your cycling habits and therefore can give you advice tailored to your particular needs. As the staff are all keen and experienced cyclists themselves, and have expert knowledge across all bike brands (from high end to more entry level) you can really trust what they say They are always friendly and really willing to please and go the extra mile, and try and fit you in even when they are super busy (under Covid) - and if they cant fit you in they are really honest at communicating so they manage your expectations on time frame. Awesome customer service all round. The bike fit I had a year ago was amazing - fixed many niggles with my riding position and I've never looked back.

I am so glad this is my go-to bike shop. I have been a regular there for several years, have built up a relationship, and would struggle to see why I would want to go anywhere else.

18 de mayo de 2021
Opinión espontánea
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Respuesta de Billy Bilsland Cycles

Hi Fiona, thank you so much for the lovely review. It is always nice having you in the shop and working on your bikes :)

Valorada con 5 estrellas sobre 5

We have bought 2 bikes and had them…

We have bought 2 bikes and had them both serviced. The staff are knowledgeable, friendly and welcoming. Would recommend them to everyone.

18 de mayo de 2021
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Respuesta de Billy Bilsland Cycles

Thanks Elaine :) Hope you are getting in plenty of miles on the bikes

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