Biscuit is amazing. I’m obsessed with their coolbrands & brilliant sales. Customer service is so helpful & I have returned time & time again to this trusted Scottish boutique. Refunds are slow but ref... Ver más
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Consulta las opiniones de los clientes
I love Biscuit and recently ordered the Yaya Fringed Cardigan and Nooki Free Bird Cream Embroidered Waistcoat. Both are fantastic additions to my autumn/winter wardrobe. As well as stocking great, uni... Ver más
La empresa ha respondido
Biscuit team always offer helpful sizing advice for online purchases and fabric feel info etc. They offer a great mix of labels, which is great for mixing up styles and prices! I’ve not been disappoin... Ver más
La empresa ha respondido
Lovely candle set from Plum & Ashby arrived promptly and well packaged. I have tried calling the telephone number listed a number of times to enquire about an item and have only ever got an answe... Ver más
Información sobre la empresa
- Tienda de ropa
- Tienda de ropa para bebés
- Tienda de jeans
- Tienda de accesorios de moda
- Tienda de abrigos
- Tienda de ropa para mujeres
Escrito por la empresa
Biscuit Clothing and Living, three stores and an online webshop for the modern woman in Edinburgh and Glasgow. Womens clothing, gifts, books and accessories from a range of designer brands.
Información de contacto
132 Bruntsfield Place, EH10 4ER, Edinburgh, Reino Unido
- 01312242889
- jasmyn@biscuit.clothing
- www.biscuit.clothing
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Poor customer service
The order came on time but 8 days after returning I have no refund. If orders are prompt then refunds should be too. The emphasis seems to be on selling at the expense of customer service if something does not fit. As the customer pays to return items, Biscuit should be more timely with refunds. I would not order from Biscuit again.

Respuesta de Biscuit Clothing
Staff training required
Biscuit have lovely things. But the staff, imo, are a bit snooty. They take interest in you only if you look like you might spend. I actually ended up buying a coat- but because I liked it rather than the effort of the staff. This was £250 sale. Maybe if they'd paid me some attention it would have been more!
It is a lovely shop though.
Helpful support to arrange in-store…
Helpful support to arrange in-store collection. Very pleased with purchase.

Respuesta de Biscuit Clothing
Always a pleasure and always a delight
Always a pleasure and always a delight! I shop at both outlets and I find that the service, selection and price range are second to none in Edinburgh! I was at Thistle Street today and was assisted by Marie who is great at giving the best and most honest advice on what looks good and what does not on me. I left a very happy customer with my purchase as always, knowing that I bought a great item of clothing.

Respuesta de Biscuit Clothing
Biscuit team always offer helpful…
Biscuit team always offer helpful sizing advice for online purchases and fabric feel info etc. They offer a great mix of labels, which is great for mixing up styles and prices! I’ve not been disappointed yet and I discovered them a couple of years ago. Only wish I lived near enough to visit!

Respuesta de Biscuit Clothing
Great service & very helpful
Great service & very helpful. Also the bag was packaged so nice I didn’t have to wrap it up for a gift.

Respuesta de Biscuit Clothing

Respuesta de Biscuit Clothing
Lovely Skirt.
So pleased with my purchase. Arrived quickly! Lovely material with some wool in the skirt so can ware summer or winter!

Respuesta de Biscuit Clothing
I love Biscuit's wonderful clothes!
I love Biscuit and recently ordered the Yaya Fringed Cardigan and Nooki Free Bird Cream Embroidered Waistcoat. Both are fantastic additions to my autumn/winter wardrobe. As well as stocking great, unique brands, I love to support independent shops. The customer service team here are also really brilliant.

Respuesta de Biscuit Clothing
Beautifully curated collection
Lovely selection of clothes. Super fast delivery. Thank you. Will be ordering more!

Respuesta de Biscuit Clothing
Fabulous jumper
Fabulous jumper, beautifully wrapped and speedily despatched.

Respuesta de Biscuit Clothing
stained order
stained order, sent an email to them to arrange and inform regarding my return, no answer at all

Respuesta de Biscuit Clothing
Poor customer care
Terrible customer care even if a loyal customer. Disappointing. Recent quality issues too.
I phoned and left a voicemail and emailed. Never had replies to either.

Respuesta de Biscuit Clothing
Gorgeous clothes delivered quickly
Gorgeous clothes delivered quickly with a personal touch :)

Respuesta de Biscuit Clothing
Bought a couple of t shirts from the…
Bought a couple of t shirts from the Red Cross sale what a great thing to do to raise some money for a good cause. Great service arrived in a couple of days very reliable service and lovely clothes very happy.

Respuesta de Biscuit Clothing
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