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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Second order with bishops beds for a different bed replacement part (slats still going strong after several years). This time for slat holders. Reasonable price, good website, items arrived as describ... Ver más

Valorada con 5 estrellas sobre 5

Very happy with new bed from Bishops beds, great service , friendly staff happy with delivery too, would happily recommend, Catherine, Murton

Valorada con 5 estrellas sobre 5

Excellent service from start to finish.Bought our second bed from Bishop beds along with a new mattress.Very competitive price and a sturdy well made bed and quality mattress. Everything went off s... Ver más

Valorada con 4 estrellas sobre 5

Our single beds arrived very quickly, but more than one of the delivery boxes was dented or broken. Luckily this affected only one of the contents - a damaged bedhead. I contacted Donna who was very h... Ver más

Información sobre la empresa

  1. Tienda de muebles para dormitorio

Escrito por la empresa

We provide Beds, Frames, Mattresses, Headboards, Slats and Components in a range of different sizes from some of the most popular brands in the UK.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

462 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

No ha contestado las opiniones negativas

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4,7

Todas las opiniones

(462)

5 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Bishops beds excellent servicee…

Bishops beds have given an excellent service with super quick delivery.
My only comment is that I could not have the goods delivered in Germany where they are required. Good that I have friends and family in the uk

22 de noviembre de 2023
Valorada con 2 estrellas sobre 5

Poor service

Ordered a product and received an email that my order was 'complete'. I then get an email from parcel force with an estimated delivery date. That day comes and no delivery. Parcel force tell me they haven't received the item from you. I had to contact you only to be told the product was out of stock when I ordered it, despite there being no indication of this when I ordered and you sent me an email saying my order was complete. Something clearly went wrong here , not great service and I had to chase rather than you identify the issue and contact me. Now have to wait a further 2 weeks.

9 de noviembre de 2023
Valorada con 5 estrellas sobre 5

Absolutely fantastic service ordered…

Absolutely fantastic service ordered the sofa bed mechanism fitted my sofa bed perfectly. Spoke to a lovely helpful man called Lawrence before hand who advised me how to fit it over the phone
First class delivery and communication also. 100% fully recommend great company.

9 de noviembre de 2023
Valorada con 5 estrellas sobre 5

Website is easy to navigate

Website is easy to navigate, found what I was looking for very quickly. Product is perfect and delivery was quick. All in all. Superb. Thank you.

27 de octubre de 2023
Valorada con 5 estrellas sobre 5

Very quick and efficient way of…

Very quick and efficient way of ordering what I needed, fast dispatch and delivery time also, also the quality of the item I ordered was brilliant, I would definitely recommend this product and the seller. A****** from me.

18 de septiembre de 2023
Valorada con 5 estrellas sobre 5

Great Experience

I have been dealing with Connor and he has been extremely professional, informative, friendly and has dealt with all my queries quickly and efficiently.

15 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Friendship Mill bedframe

I ordered a Friendship Mill bedframe for my granddaughter and it arrived less than a week later. The price was really good, phone calls were helpful and the service was efficient. I ended up choosing Bishops Beds in Sunderland over a local firm.

22 de agosto de 2023
Logotipo de Bishops Beds Ltd

Respuesta de Bishops Beds Ltd

Thank you for your review!!

Were glad you are happy with your purchase

Valorada con 5 estrellas sobre 5

Quality goods

Quality goods, easy to fit, good price and quick delivery.

20 de agosto de 2023
Logotipo de Bishops Beds Ltd

Respuesta de Bishops Beds Ltd

we appreciate your review :)

Valorada con 1 estrellas sobre 5

Utter waste of time with terrible customer service!

Placed my order via this company to be delivered to my shipping address but instead they got sent to my billing address.
Spoke to Lawrence who managed to get a redelivery arranged which I waited 4 days for to find out they'd been redelivered back to bishops beds.
They've actioned a refund which I now have to wait 5 days for which is a joke in itself when they're totally at fault, not even an apology to add further insult.
Complete farce of a company & personally in my view, I wouldn't ever consider using them again.
Steer clear & use a more reputable company that consider customer care more seriously.
No doubt they'll reply with some speil about what a great company they are, maybe so in the absence of Lawrence who despite me chasing him with phone calls several times to get the issue resolved, not once did he or they ever get back in contact with me.
Bishops Beds are responsible for this lash up, stop blaming parcelforce as ultimately, it was your issue to rectify, something you clearly failed to do!

16 de agosto de 2023
Logotipo de Bishops Beds Ltd

Respuesta de Bishops Beds Ltd

Hi Nigel,

Whilst I'm disappointed you've decided to leave us a one star review, I do acknowledge it was me personally who made the error of shipping your item to your billing address instead of your shipping address and we have spoken a couple of times trying to rectify this including my apologising for my error. I did do everything I could do to rearrange the delivery including spending 45 minutes on an automated service with ParcelForce to redirect the parcel which we discussed on Monday, but evidently they haven't followed through with the redirection and have returned the items to us.

I have issued your refund but unfortunately we have no control over the time it takes Paypal to refund you or as per their terms.

I do hope an opportunity arises to use us again and I'm sure we will provide our usual service that has so many positive reviews on Trustpilot.

Lawrence

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