Miss Mirela has helped me get the perfect t shirt. She showed excelent customer service and went above and beyond to give me the best shopping experience.
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Recently went in to buy myself new hiking shoes - had an absolutely excellent service from lovely Mirela. Shoes are great too.
La empresa ha respondido
I popped in looking for polish to protect my precious Blundstone boots. Although I wasn’t buying a big ticket item, Hannah took time out to give advice on their products and was patient, attentive and... Ver más
La empresa ha respondido
Anna in the Jersey shop was incredibly helpful and patient - I think she brought me about 20 pairs of shoes to try! I’m the kind of bloke who hates shopping so sticks with what I know and buys the sam... Ver más
Información sobre la empresa
- Tienda de ropa y equipos para actividades al aire libre
- también en la categoría
- Tienda de artículos de campamento
- Tienda de artículos para correr
- Tienda de bolsos y equipaje
- Tienda de ropa deportiva
- Zapatería
Sobre Blacks - Jersey
Escrito por la empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
Información de contacto
29-31 King Street, JE2 4WF, St Helier, Jersey, Reino Unido
- 01539 760449
4,9
Excelente
432 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Blacks - Jersey
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Blacks Customer Care Team
Good shopping experience
Popped into Blacks in Jersey to buy a mid layer top - but needed specific weight and thickness for bike packing trip. Angie gave her time to ensure I got the right top and was comfortable with my purchase. The staff there are very friendly and genuine. Thank you
16 de mayo de 2024
Opinión espontánea
Respuesta de Blacks - Jersey
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Blacks Customer Care Team
Anna in Jersey branch was excellent in…
Anna in Jersey branch was excellent in assisting me with a smile and FIL information to buy a camping mattress
Excellent service
16 de mayo de 2024
Opinión espontánea
Respuesta de Blacks - Jersey
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Blacks Customer Care Team
Absolutely EXCELLENT service from a…
Absolutely EXCELLENT service from a lady who ai think was called Angie - extremely helpful and efficient- a great advert for your company
10 de mayo de 2024
Opinión espontánea
Respuesta de Blacks - Jersey
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Blacks Customer Care Team
The saleswoman (Anna) is very friendly
The saleswoman (Anna) is very friendly. She gives good advice and kindly welcomed us when the store was about to close. Very smiling, I recommend
11 de mayo de 2024
Opinión espontánea
Respuesta de Blacks - Jersey
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
I had occasion to take back a new…
I had occasion to take back a new camping lantern which by sheer bad luck was faulty . When I took it back I was served by Sussy who could not have been more pleasant and helpful . Thank you to Blacks Jersey and to Sussy ( hope I have soekt that correctly !)
Really great service .
10 de mayo de 2024
Opinión espontánea
Respuesta de Blacks - Jersey
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Blacks Customer Care Team
I was looking for a certain boot and…
I was looking for a certain boot and Anna helped me find it and test it - very happy customer.
10 de mayo de 2024
Opinión espontánea
Respuesta de Blacks - Jersey
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Blacks Customer Care Team
Nice good quality and very nicely and…
Nice good quality and very nicely and good customer service lady Angie if I remember right was very nice and helpful
Thank you for your service
30 de abril de 2024
Opinión espontánea
Respuesta de Blacks - Jersey
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Blacks Customer Care Team
Anna working in the st helier store…
Anna working in the st helier store jersey was most helpful and polite ten out of ten
17 de abril de 2024
Opinión espontánea
Respuesta de Blacks - Jersey
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Blacks Customer Care Team
Great service from Angie
Great service from Angie. Going above and beyond as usual with a wonderful smile.
20 de abril de 2024
Opinión espontánea
Respuesta de Blacks - Jersey
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Blacks Customer Care Team
Very helpful
Went into the store looking for a sleeping bag for my daughter, not long after ive enter the store a member of staff named Sussy, made a friendly approach and helped choosing right size and explained that I should go for the 200 as the 300 would be to warm for my daughter for this time of the year.. i wouldnt know anything about it and probably would of grabbed the wrong one.. Great service and very polite
19 de abril de 2024
Opinión espontánea
Respuesta de Blacks - Jersey
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Blacks Customer Care Team
Excellent customer service from Anna…
Excellent customer service from Anna today. I went in for some gas canisters. A four pack was £14 but, unprompted, she told me I could buy two packs for £16. A great deal!
18 de abril de 2024
Opinión espontánea
Respuesta de Blacks - Jersey
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Blacks Customer Care Team
Sussy was especially helpful and many…
Sussy was especially helpful and many items are excellent value
16 de abril de 2024
Opinión espontánea
Respuesta de Blacks - Jersey
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Blacks Customer Care Team
Kiona was very helpful and friendly!
Kiona was very helpful and friendly!
14 de abril de 2024
Opinión espontánea
Respuesta de Blacks - Jersey
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Blacks Customer Care Team
Great, sensible service
Was looking for replacement walking shoes that would be breathable, waterproof and light. Already had some idea what I wanted but Susie was very helpful, not pushy but identifying various sound alternatives. Much appreciated,
13 de abril de 2024
Opinión espontánea
Respuesta de Blacks - Jersey
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Blacks Customer Care Team
Knowledgeable team really helpful
Angie is really knowledgeable and patient. Great service.
6 de abril de 2024
Opinión espontánea
Respuesta de Blacks - Jersey
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Blacks Customer Care Team
I had fun in Blacks today
I had fun in Blacks today choosing some equipment i’m taking for my trip to Japan. Sussy helped me select a few items and I am blown away by her kind service. I look forward to my next visit.
Thank you Blacks team!
Barnes
4 de abril de 2024
Opinión espontánea
Respuesta de Blacks - Jersey
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Blacks Customer Care Team
Excellent help and service from Kiona.
Excellent help and service from Kiona.
3 de abril de 2024
Opinión espontánea
Respuesta de Blacks - Jersey
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Blacks Customer Care Team
Helpful staff who were friendly and…
Helpful staff who were friendly and happy to advise.
30 de marzo de 2024
Opinión espontánea
Respuesta de Blacks - Jersey
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Blacks Customer Care Team
Report
The customers was very helpful and the service was quick but the queue was very long
4 de marzo de 2024
Opinión espontánea
Respuesta de Blacks - Jersey
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Blacks Customer Care Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.