Kiona was a friendly assistant, who showed knowledge of products I was interested in. She also advised me of a good place to get replacement trainers of the type I wear (trainers not available in her... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Hannah served us today - we were shopping for walking boots for my daughter for her D of E Award which would also be suitable for using in the snow. She was extremely helpful and knowledgeable and fri... Ver más
La empresa ha respondido
I went in looking for walking boots for a charity trek I am doing for Jersey Autism. Dillon was very patient snd gave me good advice with regards to what I needed and found me the perfect ones, I wore... Ver más
La empresa ha respondido
I popped in looking for polish to protect my precious Blundstone boots. Although I wasn’t buying a big ticket item, Hannah took time out to give advice on their products and was patient, attentive and... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de ropa y equipos para actividades al aire libre
- Tienda de ropa deportiva
- Tienda de bolsos y equipaje
- Tienda de artículos de campamento
- Tienda de artículos para correr
- Zapatería
Sobre Blacks - Jersey
Escrito por la empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
Información de contacto
29-31 King Street, JE2 4WF, St Helier, Jersey, Reino Unido
- 01539 760449
4,8
Excelente
425 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I was looking for a certain boot and…
I was looking for a certain boot and Anna helped me find it and test it - very happy customer.
10 de mayo de 2024
Opinión espontánea
Respuesta de Blacks - Jersey
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Blacks Customer Care Team
Nice good quality and very nicely and…
Nice good quality and very nicely and good customer service lady Angie if I remember right was very nice and helpful
Thank you for your service
30 de abril de 2024
Opinión espontánea
Respuesta de Blacks - Jersey
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Blacks Customer Care Team
Anna working in the st helier store…
Anna working in the st helier store jersey was most helpful and polite ten out of ten
17 de abril de 2024
Opinión espontánea
Respuesta de Blacks - Jersey
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Blacks Customer Care Team
Great service from Angie
Great service from Angie. Going above and beyond as usual with a wonderful smile.
20 de abril de 2024
Opinión espontánea
Respuesta de Blacks - Jersey
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Blacks Customer Care Team
Very helpful
Went into the store looking for a sleeping bag for my daughter, not long after ive enter the store a member of staff named Sussy, made a friendly approach and helped choosing right size and explained that I should go for the 200 as the 300 would be to warm for my daughter for this time of the year.. i wouldnt know anything about it and probably would of grabbed the wrong one.. Great service and very polite
19 de abril de 2024
Opinión espontánea
Respuesta de Blacks - Jersey
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Blacks Customer Care Team
Excellent customer service from Anna…
Excellent customer service from Anna today. I went in for some gas canisters. A four pack was £14 but, unprompted, she told me I could buy two packs for £16. A great deal!
18 de abril de 2024
Opinión espontánea
Respuesta de Blacks - Jersey
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Blacks Customer Care Team
Sussy was especially helpful and many…
Sussy was especially helpful and many items are excellent value
16 de abril de 2024
Opinión espontánea
Respuesta de Blacks - Jersey
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Blacks Customer Care Team
Kiona was very helpful and friendly!
Kiona was very helpful and friendly!
14 de abril de 2024
Opinión espontánea
Respuesta de Blacks - Jersey
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Blacks Customer Care Team
Great, sensible service
Was looking for replacement walking shoes that would be breathable, waterproof and light. Already had some idea what I wanted but Susie was very helpful, not pushy but identifying various sound alternatives. Much appreciated,
13 de abril de 2024
Opinión espontánea
Respuesta de Blacks - Jersey
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Blacks Customer Care Team
Knowledgeable team really helpful
Angie is really knowledgeable and patient. Great service.
6 de abril de 2024
Opinión espontánea
Respuesta de Blacks - Jersey
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Blacks Customer Care Team
I had fun in Blacks today
I had fun in Blacks today choosing some equipment i’m taking for my trip to Japan. Sussy helped me select a few items and I am blown away by her kind service. I look forward to my next visit.
Thank you Blacks team!
Barnes
4 de abril de 2024
Opinión espontánea
Respuesta de Blacks - Jersey
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Blacks Customer Care Team
Excellent help and service from Kiona.
Excellent help and service from Kiona.
3 de abril de 2024
Opinión espontánea
Respuesta de Blacks - Jersey
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Blacks Customer Care Team
Helpful staff who were friendly and…
Helpful staff who were friendly and happy to advise.
30 de marzo de 2024
Opinión espontánea
Respuesta de Blacks - Jersey
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Blacks Customer Care Team
Report
The customers was very helpful and the service was quick but the queue was very long
4 de marzo de 2024
Opinión espontánea
Respuesta de Blacks - Jersey
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Blacks Customer Care Team
Nicola at Blacks Jersey
Nicola at Blacks Jersey was amazing when dealing with a faulty flask. She sorted it whilst being professional and approachable. Thank you for your help and great customer service Nicola.
19 de febrero de 2024
Opinión espontánea
Respuesta de Blacks - Jersey
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Blacks Customer Care Team
It’s feels good leaving the store with…
It’s feels good leaving the store with a smile on my face . Thanks to Angie( I believe she is the manager) thank you for helping me change my airbed . It’s means a lot to me and my husband.
Thanks Angie 🥰
18 de marzo de 2024
Opinión espontánea
Respuesta de Blacks - Jersey
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Blacks Customer Care Team
Excellent service in Blacks, Jersey
Kiona in Blacks, Jersey, was very helpful.
13 de marzo de 2024
Opinión espontánea
Respuesta de Blacks - Jersey
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Blacks Customer Care Team
I was looking for walking shoes
I was looking for walking shoes. Kiona was very helpful and patient. Thank you. The Salomon shoes are great.
16 de marzo de 2024
Opinión espontánea
Respuesta de Blacks - Jersey
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Blacks Customer Care Team
Very helpful and knowledgeable service!
I went into the Blacks store in St Helier yesterday looking for good walking shoes, having already been into at least 6 specialist shoe stores. Fortunately Kiana was knowledgeable, helpful and clearly interested in her job and was able to provide good advice. She was very good to deal with and is someone I would commend to her management as worthy of promotion when the opportunity arises. Great service!, thanks Kiana.
14 de marzo de 2024
Opinión espontánea
Respuesta de Blacks - Jersey
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Sussy was really helpful
Sussy was really helpful and found me the walking shoes I needed very quickly and efficiently - thank you!
14 de marzo de 2024
Opinión espontánea
Respuesta de Blacks - Jersey
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Blacks Customer Care Team
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