Was a little perturbed that it took 2 days for it to be sent out, and took 4 days to arrive when on ordering it said 3 days. I except its a busy time of year. The pump with he tent was bone dry and wa... Ver más
La empresa ha respondido
Wheeler Gate 38-40, NG1 2ND Nottingham, England, GB
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Was a little perturbed that it took 2 days for it to be sent out, and took 4 days to arrive when on ordering it said 3 days. I except its a busy time of year. The pump with he tent was bone dry and wa... Ver más
La empresa ha respondido
I went in looking for some new hiking boots recently, i was very quickly seen to by jerry. They offered some of the best customer service i’ve gotten from a blacks, checking to see what discount got... Ver más
La empresa ha respondido
Easily the best retail experience I’ve had by far. An unfortunate set of circumstances led to me having to replace just about ALL of my kit only four days away from the biggest expedition of my life.... Ver más
La empresa ha respondido
I was unfortunately disappointed with my experience at Blacks. The store was very messy, with sale baskets full of non-sale stock, and asking staff about this they said other stock had just made its w... Ver más
La empresa ha respondido
Escrito por la empresa
Wheeler Gate 38-40, NG1 2ND, Nottingham, England, Reino Unido
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Karen, despite being very busy gave everyone the one to one attention they needed. She was able to give plenty of information about the walking boots and which would be more suitable for foot shape and purpose. A thoroughly great experience. She couldn’t have been more helpful. Excellent selection of boots to choose from.

Respuesta de Blacks - Nottingham Wheeler Gate
Staff were friendly and helpful on a busy Saturday afternoon.
The downside was when i took the item out of the bag to wrap up for a gift the security tag was still attached so had to return the item to get it removed.
This took up valuable time close to Christmas and I had to travel as don’t live close by.

Respuesta de Blacks - Nottingham Wheeler Gate
Reia,(apologies if misspelt) was very helpful. I was only going to look but ended up buying. Thanks

Respuesta de Blacks - Nottingham Wheeler Gate
Friendly staff, particularly Gerry and helped us with everything we needed - thank you 🙂

Respuesta de Blacks - Nottingham Wheeler Gate
All 3 members of staff were exceptionally friendly and knowledgeable, making it a really good shopping experience.
Thank you to Karen, Gerry and Reia.

Respuesta de Blacks - Nottingham Wheeler Gate
Gerry was very attentive and helpful! She gave us much entertainment during our shop!

Respuesta de Blacks - Nottingham Wheeler Gate
Good choice of products. Karen was helpful and knowledgeable, great friendly service.

Respuesta de Blacks - Nottingham Wheeler Gate
I visited Blacks store looking for comfortable waterproof walking shoes as I generally have difficulty finding comfortable footwear
However I was not disappointed as Gerry was extremely helpful and made sure I was able to find a pair that were comfortable and suited my particular needs . Very satisfied customer indeed and Gerry is to be commended for her excellent customer service .

Respuesta de Blacks - Nottingham Wheeler Gate

Respuesta de Blacks - Nottingham Wheeler Gate
Geri was amazing, really helpful and friendly. She was able to answer all my questions about walking boots and I managed to successfully purchase a great pair, that she recommended. Extremely attentive and knowledgeable.

Respuesta de Blacks - Nottingham Wheeler Gate
I went into the store today to get a pair of walking shoes. But unfortunately I have big feet and it wasn't that easy. I was served by a lady called Gerry and she was absolutely fabulous. She was determined to find me a pair which would fit my weird feet. She pulled out all the stops and searched high and low and managed to find me the right pair. Thank you very much one of the best retail experience I had. I left very happy and the manager( I think) at the tills was fantastic too.

Respuesta de Blacks - Nottingham Wheeler Gate
The shop attended John was very helpful, and explained exactly what I need to reproof my water proof trousers.

Respuesta de Blacks - Nottingham Wheeler Gate
I went into the Nottingham Wheeler Gate shop a couple of minutes before closing and Karen and John still took their time to serve me without rushing. They got the shoes I had seen previously and had everything sorted for me in minutes. Calm, friendly and helpful.

Respuesta de Blacks - Nottingham Wheeler Gate
Hi, needed a new pair of boots, Harriet was helpful, patient and pleasant on the 4th November.

Respuesta de Blacks - Nottingham Wheeler Gate
I needed advice on footwear and Jake was extremely helpful. His combination of excellent product knowledge and customer service skills meant I got exactly what I needed within the price range I described. I will be shopping here again. Thank you.

Respuesta de Blacks - Nottingham Wheeler Gate
I went into the Nottingham Wheeler Gate branch for a waterproof jacket. I asked for some help and advice and Jake could not have been more helpful. Sorted me out with a great jacket and a good price. Thanks Jake!

Respuesta de Blacks - Nottingham Wheeler Gate
Customer Advisor Raa was exceptional, very friendly and knowledgeable and really listened to her customers. She took time to understand customer requirements and then provided suitable advice. Really nice to see excellent customer service these days.

Respuesta de Blacks - Nottingham Wheeler Gate
John from the Blacks Wheeler Gate store was very helpful took me straight to the Craghoppers womens trousers and delivered great customer service in a cheerful manner, asked me if I was a member of any outdoor groups Ramblers etc as those members are eligible for a discount. I am very happy with my purchase and the service I received.

Respuesta de Blacks - Nottingham Wheeler Gate
Went into Blacks in Nottingham this morning. Very helpful staff, especially Amir. Couldn’t have done enough for us.
Many thanks

Respuesta de Blacks - Nottingham Wheeler Gate
Really helpful experience, Amir was helpful and found boots which fir really well.

Respuesta de Blacks - Nottingham Wheeler Gate
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