Was a little perturbed that it took 2 days for it to be sent out, and took 4 days to arrive when on ordering it said 3 days. I except its a busy time of year. The pump with he tent was bone dry and wa... Ver más
La empresa ha respondido
Wheeler Gate 38-40, NG1 2ND Nottingham, England, GB
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Was a little perturbed that it took 2 days for it to be sent out, and took 4 days to arrive when on ordering it said 3 days. I except its a busy time of year. The pump with he tent was bone dry and wa... Ver más
La empresa ha respondido
I went in looking for some new hiking boots recently, i was very quickly seen to by jerry. They offered some of the best customer service i’ve gotten from a blacks, checking to see what discount got... Ver más
La empresa ha respondido
Easily the best retail experience I’ve had by far. An unfortunate set of circumstances led to me having to replace just about ALL of my kit only four days away from the biggest expedition of my life.... Ver más
La empresa ha respondido
I was unfortunately disappointed with my experience at Blacks. The store was very messy, with sale baskets full of non-sale stock, and asking staff about this they said other stock had just made its w... Ver más
La empresa ha respondido
Escrito por la empresa
Wheeler Gate 38-40, NG1 2ND, Nottingham, England, Reino Unido
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Unfortunately the shoes I purchased just didn't fit well or feel good so I returned them to the Nottingham store. The staff were very helpful, the return was quick and the refund came though a few days later as I had been advised.

Respuesta de Blacks - Nottingham Wheeler Gate
Great service by John and his team, nothing was to much trouble. The shop was well stocked and well presented which is always a plus!

Respuesta de Blacks - Nottingham Wheeler Gate
John and team were brilliant very good staff, super kind great experience!!

Respuesta de Blacks - Nottingham Wheeler Gate
Needed a specific product for a particular reason. The lady (maybe called Kaa?) was super helpful and also really knowledgeable. She clearly cared. I was expecting to spend loads and try lots of items. She listened carefully and got me what I needed. I tried on one item and bought it, which handily was in the sale. Thank you!

Respuesta de Blacks - Nottingham Wheeler Gate
Had everything I needed and John was incredibly helpful ad friendly with some good advice.

Respuesta de Blacks - Nottingham Wheeler Gate
I had a really good experience at Blacks. I went into the store and was advised by a member of the team called John who helped me find a coat within my budget and was still very stylish. It was a really quick and easy shopping process so I am very pleased.

Respuesta de Blacks - Nottingham Wheeler Gate
I was looking for shoes , I didn't find what I was after as I have difficult feet to fit , but John was knowledgeable, patient and lovely ..

Respuesta de Blacks - Nottingham Wheeler Gate
I was served by John and there was another woman (didn’t catch her name) downstairs who was attending to the mannequins, both were very kind and engaged in light conversation with me, making me smile and laugh. Both brilliant employees, good service, and a nice store to go into.

Respuesta de Blacks - Nottingham Wheeler Gate
The assistant was very helpful and knowledgeable the only thing was 30p for paper carry bag theses should be free as not plastic

Respuesta de Blacks - Nottingham Wheeler Gate
I had a pair of walking shoes I had purchased online and had had over a month. No receipt as I'd deleted it not thinking that shoes I'd had before would be too small this time around. I thought I'd have to write off the cost but rang the store on the off chance they could help me.
The lady I spoke to was really helpful and directed me to customer service to try and find my order number.
Eventually the lady online found it and emailed me a copy.
Off to the shop I trot and had no trouble exchanging for a better fitting pair.
Brilliant service all around, honestly perfect.

Respuesta de Blacks - Nottingham Wheeler Gate
Good honest prices and products that do the job, staff helpful and polite.

Respuesta de Blacks - Nottingham Wheeler Gate

Respuesta de Blacks - Nottingham Wheeler Gate
Great shop, really good service, especially from John. Bought two items in the sale at about half the usual price

Respuesta de Blacks - Nottingham Wheeler Gate
Great experience in Blacks Nottingham. Super friendly & helpful staff was served at the till by John who was great

Respuesta de Blacks - Nottingham Wheeler Gate
I visited Blacks in Nottingham to buy a pair of walking shoes. I often have great difficulty finding a pair to fit. Raa was very helpful and offered constructive advice. She fetched multiple pairs and sizes for me to try. Nothing was too much trouble for her. John took over as it was lunchtime. He also was very extremely helpful and knowledgeable. Many thanks for an enjoyable and successful shopping experience thanks to the superb customer service I received.

Respuesta de Blacks - Nottingham Wheeler Gate
John helped me again. Lovely people, knowledgeable and helpful.

Respuesta de Blacks - Nottingham Wheeler Gate
John was very friendly and helpful and knew exactly what I needed and was super quick too. Really appreciated!

Respuesta de Blacks - Nottingham Wheeler Gate
The Nottingham Blacks store and service were fantastic, in particular Amy who helped me find exactly what I was looking for within minutes & also informed me of certain half price deals. Great service, I shall be returning with a list!

Respuesta de Blacks - Nottingham Wheeler Gate

Respuesta de Blacks - Nottingham Wheeler Gate
Went in to buy light weight walking shoes and was very pleased with the selection. The assistant was very patient as I tried on several shoes to get a pair I liked. Also found 2pr of shorts and a nice light weight waterproof jacket so all round a great experience. Certainly the best selection of walking attire in Notts.

Respuesta de Blacks - Nottingham Wheeler Gate
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