Came in to the store and can’t thank Stevie enough, she helped with every question I had and went above and beyond to make sure I left with everything I needed and happy!
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Came in to the store and can’t thank Stevie enough, she helped with every question I had and went above and beyond to make sure I left with everything I needed and happy!
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First time hiker looking for advice and boots. Served by Simon aka Trav, he was helpful, attentive and knowledgeable, I initially went for a particular boot and he talked me into buying a cheaper one... Ver más
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I visited the Sheffied Moor store to buy some new walking boots. Mollie served me on the shoes and was knowledgable, friendly and patient whist I tried on a wide range of options. Based on Mollie’s a... Ver más
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preparing for a DofE Silver expedition, been sold a tent, sleeping bag, and now rucksack all by Adam on 3 separate dates. Amazing service.
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69 The Moor Shopping Centre, S1 4PF, Sheffield, Reino Unido
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Emily provided such a great experience at Blacks! She was friendly, approachable, and really knew her stuff. She took the time to help me find exactly what I needed without any pressure, and her recommendations were spot on. I’ll definitely be coming back thanks to her excellent service!

Respuesta de Blacks - Sheffield
Needed some camping supplies and the store had everything I needed. Staff helpful and friendly, will definitely be going again!

Respuesta de Blacks - Sheffield
Bought a new pair of walking trousers from the Moor shop in Sheffield,was served by Emily who was very helpful and a delight to deal with.

Respuesta de Blacks - Sheffield
Went in to grab some new patrol boots earlier today. Met by Emily who helped show me where they were and even got rid of my old ones for me. Couldn't ask for someone more helpful.
Thank you!

Respuesta de Blacks - Sheffield
Russ served me today. Excellent customer service. He was knowledgeable, patient and personable. Thank you.

Respuesta de Blacks - Sheffield
I ordered a man's rab jacket online ,when it arrived it still had the security tag on it on calling the store I was told by the assistant to bring it back and we will take the tag off,on telling her that I was disabled she said there was nothing they could do about it i couldn't speak to anyone ,I still have the jacket as it is too expensive to take bk disgusted with it all I will not be buying from them again

Respuesta de Blacks - Sheffield
I returned some shoes after they developed a fault. I’d bought them via Klarna so it wasn’t a straightforward refund. This wasn’t an issue as Maddie went above and beyond to help me find another pair of shoes and to clarify the process for the refund. Thank you Maddie you are a great member of staff. 5 star customer service.

Respuesta de Blacks - Sheffield
Great item and customer service
Fast delivery
Really happy with all dealings will definitely buy from again

Respuesta de Blacks - Sheffield
So grateful to Molly who helped my son choose a rucksack for travelling. Her product knowledge and friendly assistance was exceptional. Thanks Molly, you star 🌟

Respuesta de Blacks - Sheffield
Excellent service and advice from Mollie. Incredibly knowledgeable, made sure we were buying the right kit for the task and gave an honest opinion while allowing us to make a decision on hiking boots. We also had a great chat about the outdoors.

Respuesta de Blacks - Sheffield
Really good experience today with the lovely kyra got everything i needed very polite and helpful lady

Respuesta de Blacks - Sheffield
After asking Adam about whether they stocked workwear, I was pleased to hear that they have now got a few options. I chose the CAT trousers and socks as they are a trusted brand, and offer excellent value for money with useful pockets and a little stretch where they need to!
Well done to the team at Blacks the Moor Sheffield, especially Adam you have once again come through with what I needed.
I will be visiting again!

Respuesta de Blacks - Sheffield
Bought some work socks and they’re spot on 👌🏻 keep feet nice and warm, very comfortable and perfect for work boots. Adam was very helpful.
Great to see workwear in the shop aswell 👍🏻

Respuesta de Blacks - Sheffield
I went into blacks today with my toddler, and was greeted by the lovely Emily. Honestly she made shopping with a toddler super easy. She went over and beyond to help me find the right sizes for my little one.
I usually shop at decathlon but from now on I will be shopping at blacks.
Thank you so much for all your help Emily! I hope your management get to see this message.

Respuesta de Blacks - Sheffield
Very rude staff member at checkout.
Happy with the item purchased but will avoid this shop in future

Respuesta de Blacks - Sheffield
I visited blacks on the off chance as i was passing, well laid out store, and a good choice of items, there is something for everyone in there no matter what your needs are.

Respuesta de Blacks - Sheffield
I visited Blacks in December to buy a pair of walking boots. I was guided through this purchase by Jade.
In passing, I mentioned to Jade that I had previously purchased a pair of Berghaus waterproof leggings, from Blacks, and that the side zips were now broken on both legs.
Jade suggested that rather than buying a replacement pair of waterproof leggings that I utilise the excellent Berghaus repair service. I have followed this guidance and am delighted to share that Berghaus have repaired the leggings and returned them to me within the week. Amazingly there is no charge, apart from the very modest cost of my postage return to Berghaus.
Thank you very much for the outstanding customer service,
Mark

Respuesta de Blacks - Sheffield
Went into the store over the weekend and was struggling trying to find something suitable to wear for walks and hiking. Had an amazing experience with your staff member Rio, she was so helpful and patient with me whilst I was deciding on what to buy. Thanks so much Rio

Respuesta de Blacks - Sheffield
I recently went to blacks in sheffield to purchase some hiking boots but was unsure of which boots to purchase, I was approached by a member of the team called Rio who helped me get the boots and size I needed, she was very helpful and knowledgeable

Respuesta de Blacks - Sheffield
Went to Sheffield store on the moor and was greeted with a very happy welcome by the staff I come in to see if I could
Walking top for my partner and staff member rio was very helpful and helped me found the right size and was helpful I walked over to sale section and found a jacket that was size and found a member of staff Emily who was very polite and friendly and helpful and got the jacket down for me it’s fitted fine and she explained how warm the jacket was and also explained the jacket was very warm for my walks to work and also walks in the peaks I decided to buy both and went to till area where I was greeted by very polite and friendly staff member Adam who was very helpful at till area was very good at customer service my experience definitely dersives a ⭐️⭐️⭐️⭐️⭐️ as staff are credit to company and without good staff then company can’t stay around it was ⭐️⭐️⭐️⭐️⭐️ treatment from the staff and look forward to coming back to store again thank you Emily rio and Adam for a truly wonderful shopping experience ⭐️⭐️⭐️⭐️⭐️

Respuesta de Blacks - Sheffield
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