Blue Lamp Trust Opiniones 

74
TrustScore: 4 sobre 5

4,0

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Orfana was great, she made me feel at ease and I just carried on driving as normal as you can on your tet date, Her instructions were clear and precise. Thank you for making me feel at ease

Valorada con 1 estrellas sobre 5

It’s a machine to make money. This process isnt trustable . As far as I understand, Swindon only accepts one approved company for the taxi driving assessment. When there is only one provider, i... Ver más

Valorada con 5 estrellas sobre 5

I had Hannah for my test today in Bristol. She was very professional, friendly and made me feel at ease. Would highly recommend.

Valorada con 5 estrellas sobre 5

I am happy with my assessor orfana manzoor. She was on time and very polite. She remained professional and was doing a brilliant job

Información sobre la empresa

  1. Caridad

Escrito por la empresa

We work closely with Hampshire and Isle of Wight Constabulary, Hampshire and Isle of Wight Fire and Rescue Service, local authorities and community partners to protect vulnerable residents and promote safer living. The reviews here are for our sister company, BLTDriverTraining.co.uk and do not reflect our charity.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

74 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,0

Todas las opiniones

(74)

52 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Orfana was great

Orfana was great, she made me feel at ease and I just carried on driving as normal as you can on your tet date, Her instructions were clear and precise. Thank you for making me feel at ease

19 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

It’s a machine to make money

It’s a machine to make money. This process isnt trustable .

As far as I understand, Swindon only accepts one approved company for the taxi driving assessment. When there is only one provider, it raises concerns about independence and accountability.

A company makes money from assessments and retests, so there is a potential financial incentive to fail more candidates. Whether that happens or not, the system creates a perception of a conflict of interest because the assessment process is not fully independent or honest.

I believe there should be more than one approved assessment provider so that candidates have a choice and the process is seen as fair, transparent and impartial.

1 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Money making machine

I don’t usually leave reviews, but I felt I had to share my experience this time.

I was in urgent need of work and applied for a taxi licence in the Bristol area, which required me to complete an assessment with this company. In my opinion, the process felt more like a money-making exercise than a fair assessment.

I have been driving for over 30 years and am a part-qualified driving instructor who actively trains candidates almost every day. I have never failed a driving test in my life. However, a tester called Michael Davis failed me three times. Each time, he claimed I had made a different serious mistake that warranted a fail.

I am an open-minded person and have no problem accepting responsibility or constructive criticism when I make mistakes. However, when someone has the power to make decisions that directly affect people’s livelihoods, that responsibility should be exercised fairly and honestly.

After losing confidence and starting to question my own driving ability, I decided to take my assessment with another company in the Bristol area. I passed on my first attempt.

Because of my experience with Blue Lamp, I nearly lost hope of earning a living and suffered a significant loss of confidence in myself. Based on my experience, I would advise anyone seeking a taxi licence assessment in the Bristol area to carefully consider their options and choose a provider they feel they can trust.

This review reflects my personal experience.

15 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I learnt a lot from blt

I learnt a lot from blt. Safeguarding and driving. Everyone's very professional and friendly. I passed my driving with assessor orfana. She is very good. Will recommend

14 de mayo de 2026
Opinión espontánea
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Respuesta de Blue Lamp Trust

Thank you so much for your lovely feedback, Hasan. We're thrilled to hear you had such a positive experience with us, and we'll be sure to pass your kind words on to Orfana. Congratulations on passing your assessment! Wishing you all the best on the road ahead.

— The BLT Driver Training Team

Valorada con 1 estrellas sobre 5

“Absolutely unacceptable experience…

“Absolutely unacceptable experience with Orfana Manzoor. Her attitude was rude, dismissive, and highly unprofessional throughout the interaction. It felt like she was taking her personal problems out on clients, which is completely inappropriate in any professional setting. I was treated with disrespect and left feeling extremely uncomfortable and frustrated. I would strongly advise others to avoid dealing with her.”“Rukhsana Shahine is absolutely outstanding at her job — extremely professional, warm, welcoming, and respectful throughout the entire experience. If I could give 10 stars, I would. She made me feel comfortable and valued as a customer, and her attitude reflects exactly how staff should treat people.
In contrast, my experience with Orfana Manzoor was extremely negative. I found her rude, unprofessional, and unpleasant to deal with. It felt as though personal issues were being taken out on customers, which created a very uncomfortable atmosphere. Based on my experience, I would strongly advise others to avoid dealing with her.”“Rukhsana Shahine is absolutely outstanding at her job — extremely professional, warm, welcoming, and respectful throughout the entire experience. If I could give 10 stars, I would. She made me feel comfortable and valued as a customer, and her attitude reflects exactly how staff should treat people.

8 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had a very good experience

I had a very good experience. Orfana manzoor is a professional and to the point . She also given me some advices regarding my minor mistake which was very helpful for me. Keep up the good work. Thank you and good luck

7 de mayo de 2026
Opinión espontánea
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Respuesta de Blue Lamp Trust

Hi Haider, thank you for taking the time to share your experience with us. It's great to know that Orfana was professional and helpful, and that her advice made a real difference for you. We appreciate your kind words and wish you the very best going forward.

— The BLT Driver Training Team

Valorada con 5 estrellas sobre 5

I passed my assessment today second…

I passed my assessment today second attempt. My assessor orfana gave me confidence that I could pass. She is very friendly and professional. Thank you

7 de mayo de 2026
Opinión espontánea
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Respuesta de Blue Lamp Trust

Congratulations on passing, Mohsen! It's wonderful to hear that Orfana helped you feel confident throughout the process. Passing on your second attempt is a real achievement, and we're glad our team could support you along the way. Best of luck with everything.

— The BLT Driver Training Team

Valorada con 5 estrellas sobre 5

I had a great experience with my…

I had a great experience with my examiner Ghanzanfar mahmood he was so calm,polite,and made me feel comfortable throughout the assessment thankyou soo much

27 de abril de 2026
Opinión espontánea
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Respuesta de Blue Lamp Trust

Many thanks for your review, Kiran. We're really pleased to hear that Ghanzanfar made you feel at ease during your assessment. Creating a calm and comfortable environment is something we take seriously, so it's great to know that came through. All the best to you.

— The BLT Driver Training Team

Valorada con 5 estrellas sobre 5

I had a great experience with my examiner Orfana manzoor

I had a great experience with my examiner Orfana manzoor She was calm, polite, and made me feel comfortable throughout the assessment. Her instructions were clear and easy to follow. She handled everything very professionally and fairly. I truly appreciate her supportive approach.

24 de abril de 2026
Opinión espontánea
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Respuesta de Blue Lamp Trust

Thank you for sharing your experience, Abhishek. We're delighted that Orfana made you feel comfortable and that her instructions were clear throughout. Fairness and professionalism are at the heart of what we do, so your feedback means a lot to us.

— The BLT Driver Training Team

Valorada con 1 estrellas sobre 5

No Refund | No support

Totally unfair, this company works in one-way method, they have the right to cancel your assessment but you are not allowed to ask for a refund. I do not recommend this company for assessment.

21 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Tim Holman is racist and impolite

Tim Holman is racist !!! Fire him from BLUE LAMP TRUST. He hates Asian. He identify his Targets by their names before test, I have bias unconcious experiance with him. He thinks he can hide his hates and bias acts but everybody understand the way he approach you.

He says nothing verbaly, his body language is very clear and the way he treats you, he hates people coming to this country for any reason.

It doesn't matter who you are, he plays role of a patriot person BUT patriotism and racisim are two opposite actions BLT must know that.

I fell asleep when i returned from the test, he is the first worse person i ever seen in the UK.

He must be fired!!! Blue Lamp Trust please fire him immediately.

Please do not book any test with him and stay safe.

16 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Had a great experience with Orfana…

Had a great experience with Orfana Manzoor. She is so professional and good in her work.

8 de abril de 2026
Opinión espontánea
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Respuesta de Blue Lamp Trust

Thanks for your kind words, Jhanzaib. We'll make sure Orfana sees this. It's always encouraging to hear that our assessors are delivering a professional experience. We really appreciate you taking the time to leave a review.

— The BLT Driver Training Team

Valorada con 5 estrellas sobre 5

I have been a taxi driver for many…

I have been a taxi driver for many years now. However I failed my first assessment and was given advisory and encouraged to prepare for my next assessment by mis Mansoor. I passed today and would like to thank orfana Mansoor for her advic. She is professional and friendly and is a great assessor. Thank you again.

27 de marzo de 2026
Opinión espontánea
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Respuesta de Blue Lamp Trust

Well done on passing your assessment, Akhtar! It takes real dedication to come back after a setback, and it's fantastic that the advisory support helped you prepare. We'll pass your thanks on to Orfana. Safe driving!

— The BLT Driver Training Team

Valorada con 5 estrellas sobre 5

I had a great instructor Orfana…

I had a great instructor Orfana Manzoor, she gave me great tips. Totally recommended 👌

5 de marzo de 2026
Opinión espontánea
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Respuesta de Blue Lamp Trust

Cheers for the recommendation, Amine! Glad to hear Orfana's tips were useful. We'll make sure she knows. Thanks for choosing BLT and for leaving such a positive review.

— The BLT Driver Training Team

Valorada con 5 estrellas sobre 5

Orfana is a very kind

Orfana is a very kind, friendly and professional person she advised me when i was going wrong and how to become a better diver and passed my assessment today. Would definitely recommend.

5 de marzo de 2026
Opinión espontánea
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Respuesta de Blue Lamp Trust

That's great to hear! Congratulations on passing your assessment. Orfana will be pleased to know her guidance helped you improve and succeed. We wish you all the best out on the road.

— The BLT Driver Training Team

Valorada con 5 estrellas sobre 5

Amazing experience

Amazing experience. A lot to learn!
Great meeting miss Ofana Manzoor, wonderful assessor with a lot of experience!

4 de marzo de 2026
Opinión espontánea
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Respuesta de Blue Lamp Trust

Thank you, Marian-Leontin! We're so glad you found the experience valuable and that Orfana's expertise shone through. It's reviews like yours that motivate the whole team. We appreciate you sharing your experience.

— The BLT Driver Training Team

Valorada con 5 estrellas sobre 5

Orfana was great

Orfana was great, she made me feel comfortable whilst driving. I’d highly recommend her as an instructor and adjudicator to anyone as she is very professional

4 de marzo de 2026
Opinión espontánea
Logotipo de Blue Lamp Trust

Respuesta de Blue Lamp Trust

Hi David, really glad to hear Orfana made you feel comfortable during your session. She takes a lot of pride in being both professional and approachable, so it's brilliant that came across. Thanks for recommending her — we'll be sure to pass on your kind words.

— The BLT Driver Training Team

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