Boiler Guide Opiniones 

2092
•
TrustScore: 4.5 sobre 5

4,5

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Just had our Worcester Bosch combi boiler installed by Prestige Energy. We can't speak highly enough of the Cambridge team who worked tirelessly removing our 40 year old boiler and replacing it. We ca... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

RBHM responded to our failed central heating system within a couple of days. Two engineers arrived at 9am and worked diligently throughout for the next two days. They removed our old gravity fed syst... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Answered the Ad got a call within the hour, answered a couple of question, first call from boiler company within 15 mins of job being posted quickly received two more calls upshot 3 surveys to be done... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Professional and helpful Large job. Fully explained to us. Men that came to do the job were very tidy covering carpets etc before starting. Worked really hard to get job finished working till 7 on a F... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio técnico de calefacción y calderas
  2. también en la categoría
  3. Servicio de instalación de gas

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4,5

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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4,5

Todas las opiniones

(2092)

6 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Negative experience

I was expecting to get a quote from this company for the cost of a new boiler - not to have my contact details circulated to multiple boiler installers all over the UK. I have been inundated with unwanted telephone calls - most of them ringing several times.

21 de julio de 2025
Opinión espontánea
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Respuesta de Boiler Guide

Thank you for the feedback. It's our role to introduce homeowners to the best local engineers and most of them can provide a remote quote if asked.

Valorada con 5 estrellas sobre 5

Great service

It's still a bit early to comment on the boiler itself, but I wanted to acknowledge the excellent service provided so far. Fahad from CH Group, who organised everything, and Billy from SR Gas Service, who carried out the installation, were both outstanding. Their professionalism and the quality of their work were truly impressive.

The boiler comes with a 10–12 year warranty, and I feel confident that if any issues arise, both CH Group and SR Gas Service will be there to address them.

A big thank you once again to Fahad and Billy for their excellent service.

1 de julio de 2025
Opinión espontánea
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Respuesta de Boiler Guide

This is great! We're pleased to hear we could connect you to one of our approved engineers and that they could offer everything you needed

Valorada con 4 estrellas sobre 5

Just wanted a price for a boiler

Just wanted a price for a boiler, took details but won't provide a price, system stuck and wont accept code texted, unable to contact them through captcha as their code is invalid. All I want now is my details removed.
Was 1 Star but company responded and addressed isssue.

13 de julio de 2025
Opinión espontánea
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Respuesta de Boiler Guide

It’s our aim to provide a free and easy service to our customers, placing them in contact with up to three qualified installers for a free and no obligation quote. We have removed your details as requested. Thank you for posting your review.

Valorada con 5 estrellas sobre 5

Quick and efficient customer service

Quick and efficient customer service. Enquiries and quotes provided quickly

2 de julio de 2025
Opinión espontánea
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Respuesta de Boiler Guide

Thank you so much for sharing your review, we're really happy we could help!

Valorada con 5 estrellas sobre 5

Call in two minutes.

I finished up the paperwork and I got a call in 2 minutes. A very happy woman greeted me and informed me that she call me directly because she saw my address and was happy to see that I was a 10th of a mile away. I had a great chat and was happy to be with a local company. They owner came out in 48hrs who was wonderful. Then he did me a fantastic quote that made British Gas look greedy and untrustworthy. Point of fact they made work, ridiculous costs. 19yrs and it's a straight swap. If there is no margins for profit explain why it's ₤1200.00 cheaper. I paid them to look after my boiler for 13yrs at over ₤500.00 per year, they didn't care at all.
Well this company charges less per service by ₤35.00 and will txt me to book a service.
This company now has a loyal customer, and a very happy one.
I will only use this website once in 19yrs but you are awesome thank you.

1 de julio de 2025
Opinión espontánea
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Respuesta de Boiler Guide

We're really pleased we could help you connect with such an excellent installer, it sounds like they did a great job for you!
Thank you for taking the time to share your review

Valorada con 1 estrellas sobre 5

false advertisement

Advertising a Worcester Bosch 27i compact system boiler purchase price at £1067 including vat .You are not boiler suppliers ,you just recruit people short of work.
You are advertising the boiler cost to buy at that price ,so i would like to buy 10 units at the price you are advertising.
But this was a fake advertisement as admitted by your call centre.

2 de julio de 2025
Opinión espontánea
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Respuesta de Boiler Guide

Thank you for the feedback. It's our aim to provide a free and easy service to our customers, placing them in contact with up to three qualified installers for a free and no obligation quote.

Valorada con 5 estrellas sobre 5

Faster than a speeding bullett

Answered the Ad got a call within the hour, answered a couple of question, first call from boiler company within 15 mins of job being posted quickly received two more calls upshot 3 surveys to be done first one less than 24 hours after my first contact. Can't complain.

11 de junio de 2025
Opinión espontánea
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Respuesta de Boiler Guide

Thank you very much for using Boiler Guide and for taking the time to share your experience

Valorada con 5 estrellas sobre 5

Excellent service

Although we didn’t use James he was very professional and knowledgable about what we needed and gave us in-depth information and suggestions.

23 de mayo de 2025
Opinión espontánea
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Respuesta de Boiler Guide

This is great! Thank you so much for your recommendation and for using Boiler Guide. We're really pleased we could help you.

Valorada con 5 estrellas sobre 5

I didn't know where to start when our…

I didn't know where to start when our boiler was declared BER (beyond economical repair). The Boiler sent me 3 companies reviewed on Trust Pilot to look into for quote. I was sorted with a local to me company by the end of the day - thanks Boiler Guide

29 de mayo de 2025
Opinión espontánea
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Respuesta de Boiler Guide

This is great! We're pleased to hear we could connect you to one of our approved engineers and that they could offer everything you needed!

Valorada con 1 estrellas sobre 5

YOU HAVEN'T FORWARDED ALL MY DETAILS TO THESE GUYS AS THEY KET ASKING ME THE SAME QUESTIONS ALL OVER AFAIN AND AGAIN. VERY POOR EFFICIENCY

I AM STILL KEEN ON THEIR COST QUOTES, PLEASE.
but forward ALL my details to them, please.
PLEASE ASK THEM TO EMAIL ME WITH THEIR QUOTES.

28 de mayo de 2025
Opinión espontánea
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Respuesta de Boiler Guide

Thank you for the feedback. We are sorry that your experience of our service has not been as positive as we'd like. We’d like to thank you for your feedback. It will enable us to further improve our service.

Valorada con 2 estrellas sobre 5

Nuisance Company


Found their website through google and made an enquiry. Received 4 phone calls, 2 whatsapps and 7 emails all within 3 days... completely relentless in their pursuit of me.

16 de mayo de 2025
Opinión espontánea
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Respuesta de Boiler Guide

Thank you for your review. We’re very sorry that you have had a bad experience with Boiler Guide. We’d like to thank you for your feedback. It will enable us to further improve our service.

Valorada con 5 estrellas sobre 5

excellent Blue Flame

19 de mayo de 2025
Opinión espontánea
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Respuesta de Boiler Guide

We're really pleased we could help you connect with such an excellent installer, it sounds like they did a great job for you!
Thank you for taking the time to share your review.

Valorada con 5 estrellas sobre 5

My phone was ringing in minutes

My phone was ringing in minutes. I have been in touch with three possible sails of boilers. Our boiler is being repaired so we are delaying buying a new boiler for a few months and I have contacted the companies and given them the delay details.

6 de mayo de 2025
Opinión espontánea
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Respuesta de Boiler Guide

Thank you so much for such a wonderful review!
We're really pleased to know that we could help and it's great to hear just how well you got on with the service.
Thank you very much for using Boilerguide and for taking the time to share your experience.

Valorada con 1 estrellas sobre 5

I never signed up to receive a quote…

I never signed up to receive a quote but keep getting phone calls and texts from this company scam.

22 de abril de 2025
Opinión espontánea
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Respuesta de Boiler Guide

We’d like to assure you that all the data we collect is in order to provide you with quotes from approved heating engineers at your request, in strict adherence to GDPR guidelines.

If you have any queries on the data you have submitted to us, then please contact info@boilerguide.co.uk

Valorada con 5 estrellas sobre 5

Extremely helpful service

Extremely helpful service . I had 3 local companies contact me within the hour. Would highly recommend this service.

15 de abril de 2025
Opinión espontánea
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Respuesta de Boiler Guide

Thank you for using Boiler Guide and for taking the time to share your experience, we're happy we could help

Valorada con 5 estrellas sobre 5

S A BeSureThey are great because they know how to…

They are great because they know how to communicate with the client The Heating and Energy Advisor was excellent in what he does. Thank you for your help.

21 de marzo de 2025
Opinión espontánea
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Respuesta de Boiler Guide

This is great! We're pleased to hear we could connect you to one of our approved engineers and that they could offer everything you needed.

Valorada con 5 estrellas sobre 5

efficient service

efficient service, heard from two out of three companies within a short time.

26 de marzo de 2025
Opinión espontánea
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Respuesta de Boiler Guide

Thank you so much for sharing your review, we're pleased we could be of assistance.

Valorada con 5 estrellas sobre 5

Which boiler would suit you

I did not have much idea about boilers and which one I should get. After reading the comparison of the boilers ; I did get the idea of the boiler I should go for.
Very well written for all the boilers in the market.

17 de marzo de 2025
Opinión espontánea
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Respuesta de Boiler Guide

Thank you so much for sharing your review, we're really happy we could help!

Valorada con 5 estrellas sobre 5

Steve Jemison is absolutely fantastic I…

Steve Jemison is absolutely fantastic I would recommend him

1 de marzo de 2025
Opinión espontánea
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Respuesta de Boiler Guide

This is great! We're pleased to hear we could connect you to one of our approved engineers and that they could offer everything you needed

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