Boiler Guide Opiniones 

2092
•
TrustScore: 4.5 sobre 5

4,5

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Just had our Worcester Bosch combi boiler installed by Prestige Energy. We can't speak highly enough of the Cambridge team who worked tirelessly removing our 40 year old boiler and replacing it. We ca... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

RBHM responded to our failed central heating system within a couple of days. Two engineers arrived at 9am and worked diligently throughout for the next two days. They removed our old gravity fed syst... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Answered the Ad got a call within the hour, answered a couple of question, first call from boiler company within 15 mins of job being posted quickly received two more calls upshot 3 surveys to be done... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Professional and helpful Large job. Fully explained to us. Men that came to do the job were very tidy covering carpets etc before starting. Worked really hard to get job finished working till 7 on a F... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio técnico de calefacción y calderas
  2. también en la categoría
  3. Servicio de instalación de gas

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4,5

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(2092)

6 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent service

Very good on the phone and sent three excellent companies to quote for the job

15 de abril de 2024
Opinión espontánea
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Respuesta de Boiler Guide

Hi James.

Thank you for using Boiler Guide and for taking the time to share your experience, we're happy we could help

Valorada con 5 estrellas sobre 5

Easy way to find gas boiler installers

A really easy way to find potential providers of a new gas boiler. The three companies contacted me quickly to arrange visits and quotations. I was able to check the companies out using relevant websites. Made the whole process much easier than I expected.

13 de abril de 2024
Opinión espontánea
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Respuesta de Boiler Guide

Hi Hilary.

Thank you for sharing your review

We're so pleased to hear we could help you find great engineers for your work. We hope you found everything you needed.

Valorada con 5 estrellas sobre 5

Great site !!!

Looking for a gas boiler installer was not easy until I found Boiler Guide. It made the whole process so much easier.

12 de abril de 2024
Opinión espontánea
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Respuesta de Boiler Guide

Hi John.

Thank you so much for sharing your review, we're really happy we could help!

Valorada con 5 estrellas sobre 5

New boiler fitting

Mo was fantastic and made sure everything was set up for my needs.He was brilliant at his job from start to finish. Very tidy and clean, would certainly recommend.Thank you for you punctuality, friendliness and pride

6 de abril de 2024
Opinión espontánea
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Respuesta de Boiler Guide

Hi Karolina.
We're really pleased we could help you connect with such an excellent installer, it sounds like they did a great job for you!
Thank you for taking the time to share your review

Valorada con 1 estrellas sobre 5

Bad service

I have contacted Boiler guide 4 days ago as I had my boiler not working and they told me that someone will contact me ASAP. I am still waiting. Thanks god that I have fix it myself.

11 de abril de 2024
Opinión espontánea
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Respuesta de Boiler Guide

Hi Fabiano.
Thank you for your feedback. We're sorry we've not been able to help you on this occasion.
Despite making several of our installers aware of your request for work, it seemed that none of them followed up with you as we'd expect.
We will investigate further and use this example to help us do better next time.

Valorada con 5 estrellas sobre 5

very quick and efficient

9 de abril de 2024
Opinión espontánea
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Respuesta de Boiler Guide

Hi Roy.

Thank you so much for sharing your review, we're pleased we could be of assistance.

Valorada con 5 estrellas sobre 5

I was unsure how to progress with…

I was unsure how to progress with choosing and installing new boiler.
Your company were efficient and quick to help. I received 3 quotes within 5 hours. I chose a local firm and the boiler replacement work was quick and very satisfactory. I can recommend this service.

22 de marzo de 2024
Opinión espontánea
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Respuesta de Boiler Guide

Hi Liz

We're so glad that you found us! We're happy to hear that we could help put you in contact with our fantastic engineers. It's wonderful to know they did such a great job for you.

Thank you for taking the time to leave a review and share your experience

Valorada con 5 estrellas sobre 5

Reliance, efficient and good value.

They did a careful check of our requirements and gave us the best quote. The work was done very efficiently and to a high standard. They also got the work done very quickly for us. Highly recommended.

20 de marzo de 2024
Opinión espontánea
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Respuesta de Boiler Guide

Hi Robert

It sounds like you found a wonderful installer to help you get the job done - we're so pleased we could help you set this up! And great to hear how happy you are with the work.

Thank you for sharing your experiences

Valorada con 5 estrellas sobre 5

TRIED MANY COMPANIES THIS WAS THE BEST

Put in touch with three heating engineers one of which gave a superb service and price.

9 de marzo de 2024
Opinión espontánea
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Respuesta de Boiler Guide

Hi Raymond

We're really pleased to hear that we could help! We loved to see people find the best price with excellent results

Valorada con 1 estrellas sobre 5

Boiler Guide offered me a Professional…

Boiler Guide offered me a Professional installer for Viessmann Boilers. I selected one of the 3 Offered.
The Communication was very good, but that when it all went wrong, The company then out sourced the installation contract to someone else who between them completely made a disaster of it. Could write a book so if you are interested of all the details I would be glad to oblige. Example . I power flushed the system but it blocked the boiler,. You have to pay £600 for me to do it again because if I say I did not do it correct It will be logged as a FAIL. Boiler sounds like a concrete mixer but whilst the installation was covered by a one year ( What ever I have touched is guaranteed) it only applies to something that has not gone wrong and they refuse to do anything. I have yards of how this company provided by Boiler Guide failed on ever count. I have contacted Boiler Guide. but,,, yes... you guessed , they wont respond as I wonder why they give these jobs to unprofessional companies.
Small Claim Court sounds very promising?

13 de febrero de 2024
Opinión espontánea
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Respuesta de Boiler Guide

Hi John

Thank you for getting in touch with us and letting us know about this situation.

Following our phone call this morning, we are aware of the issues between yourself and the company you selected to carry out your work and would love to assist in resolving the difficulties.

We would like to conducted our own research into the company in question to ensure this does not happen again.

I'm aware you are reluctant in providing me with the company name in question at this time, incase it hampers your own efforts in resolving this.
We would need this to be able to investigate and help you further.

I have provided you with our contact details and what we can do to help you, so please do not hesitate to get in touch if you need any further assistance from us or to let us know that you've managed to resolve your issue.

Valorada con 5 estrellas sobre 5

Contacted by one company - Quantum

Contacted by one company, Quantum, rang at 08.10 and arranged to visit me at 3 pm today.22 March 24.
Representative Hamish visited at 2 45pm and spent 45 minutes discussing my requirements for a new boiler.
Gave me a quote and timescale for completion once I made my mind up and placed an order.

22 de marzo de 2024
Opinión espontánea
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Respuesta de Boiler Guide

Thank you for sharing your review

We're so pleased to hear we could help you find a great engineer for your work. We hope you found everything you needed.

Valorada con 5 estrellas sobre 5

Fast and easy

Fast and easy
Already had quotes or contact from the top 3

22 de marzo de 2024
Opinión espontánea
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Respuesta de Boiler Guide

Hi Kelly

Thank you for using Boiler Guide and for taking the time to share your experience, we're happy we could help

Valorada con 5 estrellas sobre 5

It just worked

It just worked.
The Glow Worm Boiler we decided upon was installed by the company we chose out of three - all excellent as well by the way - in a single day, thanks to the engineers and staff of Aspect Heating.

21 de marzo de 2024
Opinión espontánea
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Respuesta de Boiler Guide

Hi Neville

We're really pleased to hear that we could help and that you found the right engineer for your job

Valorada con 5 estrellas sobre 5

Very professional

Very professional

20 de marzo de 2024
Opinión espontánea
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Respuesta de Boiler Guide

Hi Trevor

Thank you so much for sharing your review, we're pleased we could be of assistance.

Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service, needed to have a boiler fitted in Barnet quickly for a 92 year old member of the family.
I had sourced a gas engineer through boiler guide, within a day had three quotes, and within two it was fitted.

5 de marzo de 2024
Opinión espontánea
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Respuesta de Boiler Guide

Hi Vernon

We love to hear this kind of result! Thank you for sharing your review.
We're really pleased we could help you find what you needed and that our installers were able to help you get your job sorted - great stuff!

Valorada con 1 estrellas sobre 5

STAY CLEAR, BOILER GUIDE RECOMMENDED A CONMAN

I contacted this company to find a gas engineer to install a new boiler. They sent me details of 3. I contacted 3 companies and made appointments with all of them to come to my property. One of the engineers NEVER TURNED UP. Another company, GEORGE DICK AND SONS came on time and sent me a quote very quickly. I accepted the quote. BUT AWARE, GEORGE DICK IS A CONMAN AND A FRAUDSTER. He took £1,395 of me as a deposit and NEVER INSTALLED THE BOILER, IS NOT REPLYING TO MY MESSAGES OR CALLS.
I don’t advise to use Boiler Guide. Of three engineers they recommended, 1 didn’t turn up and GEORGE DICK RIPPED ME OFF.

5 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service

I received all 3 calls even though it was Sunday. Unfortunately I have had to cancel a booking for tomorrow as I have now got the boiler working. I have kept the number for future reference. Thank you

17 de marzo de 2024
Opinión espontánea
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Respuesta de Boiler Guide

Hi Christine

Thank you for using Boiler Guide and for taking the time to share your experience.

We'd be happy to help in the future if you need us.

Valorada con 5 estrellas sobre 5

Very simple

Very simple , easy to navigate and almost instant results - no pushiness so far ; great idea for obtaining quotes quickly and easily

14 de marzo de 2024
Opinión espontánea
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Respuesta de Boiler Guide

Hi Mick

Thank you so much for sharing your review, we're pleased we could be of assistance.

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